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    • Sorry, but we need to see the entire claim form in PDF. Scanned. I'm particularly interested to see the description of the parties. Also, I notice that you said that you would provide further details of your claim. This was unnecessary – and probably you shouldn't have done it. Have you sent them something now?
    • Its new Premium account costs £15 a month and comes with features including phone and travel insurance. View the full article
    • and here is the Hermes response:   Intention I intend to defend all of this claim   Signed I am the Defendant REDACTED Hermes Legal Department 19/10/2020
    • Here is my claim:   Particulars of Claim I posted the Item at a collection point which I was provided the following tracking number: REDACTED The tracking did not update past the point it was collected from this shop, and I had flagged this up from the 6th. PackLink have offered compensation amounting to £25 which I have refused. They do agree that the parcel is indeed lost, but are not willing to payout the value of which the item sold for. PackLink have refunded me the cost of the label which amounted to £7.08 There is a packlink reference number for this case, which is: REDACTED In essence, PackLink admit they are at fault, but are not willing to compensate me for the full value of the item at its sold price. I will provide the defendant with separate detailed particulars within 14 days after service of the claim form.   Details of claim Amount claimed£1,490.00 Court fee£70.00 Total amount£1,560.00
    • Thanks for your reply, yes they got the items back undamaged.    The police got of to sign the recorded warning but the man in tesco didn't have me sign anything, he just took my name and address,  didn't ask any other questions or say anything about a "fine"   Was just a one off.  I had just lost and buried my 21 year old nephew.  So really wasn't in right frame of mind. Deffo wont be doing that again.  Nearly 30, with a clean record up till now so was a big shock for some stupid items that I had the money to actually pay for.     I'm currently in the processes of being refereed to a therapist. To try and help.    I'll make sure that I update this if I recieve any more letters from them and I'll make sure to keep them. 
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Hsbc Dg Conning Letter WARNING PLEASE READ


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And that makes FIVE! That we know about to date........ :mad::rolleyes:

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Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

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wasnt able to post it before but here's what I said to them :)

 

Dear Sirs

 

Castlebest -v- HSBC Bank Plc

Claim No: 7xxxxxxxxxx

 

I am in receipt of your letter date 28th May 2008 referenced JN/SK stating my claim against HSBC bank has been settled. This is not the case.

I have received no contact from your client at all this year in fact the last correspondence I have received from anyone regarding this dispute was a letter dated 28th December 2007 from the HSBC collections department using a Metropolitan Collections letterhead demanding immediate payment of the outstanding balance of my account.

I am sure you are aware of the breaches to the terms of the banking code and the FSA’s guidelines on debt collection that this letter makes while my court case to resolve matters has been stayed pending the outcome of the Commercial Court proceedings between the OFT and the Defendant (and seven others) comprised in Claim No. 2007 Folio 1186 (the test case) and I am also sure you realise the dangers involved with such actions have in relation to your clients credit licence were they to be reported to the relevant controlling bodies.

I confirm the actual situation regarding County Court Claim number 7xxxxxxxxx is exactly as it was following the stay appeal hearing of the xx/xx/xx although the interest is continuing to accrue at the fixed rate of 8% per annum in accordance with section 69 of the county courts act no further progress towards settlement is possible.

I enclose a copy of the current schedule of charges that have been applied to my account in the period between xx/xx/xx and yy/yy/xx which now totals £ xxx.xx.

I also enclose a copy of the schedule of charges from the yy/yy/xx to the present day which includes all of the penalty charges that were deducted from my account up to the end of December 2007 when I believe your client closed my account although I have never had confirmation of this. These charges total £ xxx.xx although if it proves necessary to bring this claim against your client to court I believe the total claim figure will be in the region of an additional £xxx.xx

I am fully aware of the current position of all parties to the test case and I am positive that although the banks are appealing against HH Justice Smiths judgement of the 24th April 2008 this will only prove to be a delay to the eventual outcome and in fact by delaying the inevitable acceptance of the law is in fact paying claimants a dividend of 8% per annum on the value of their claims by virtue of the county courts act section 69 interest.

The total value of the outstanding penalty charge claim and the remaining charges imposed on my account at today’s date would be in the region of £xxxx.xx if the third of my claims against your client were to be taken to court, I also believe the overdrawn value of my account was £ xxx.xx which is entirely made up of penalty charges.

In an effort to resolve matters with your client and enable me to withdraw my current claim against them and not proceed with my third claim I confirm I would need confirmation that the balance of my current account has been set to zero, that any adverse comments made to the credit reference agencies against my name have been removed and I would need to be in receipt of a cheque in the sum of £xxxx.xx.

I further confirm if I do not hear from you within the next 14 days I will consider the above offer has been refused.

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Thanks for posting that pete - it's well up to your usual no-nonsense standard...... :)

 

I'll be interested to see what kind of weasely reply you get to this one:rolleyes:

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Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

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hi am confused with all this d&g are mcs collections because am paying a bank loan /od with them .i have sent a sar letter to hsbc on the 4 june recorded delivery with cheque for ten pounds what is the next step it getting to much with all this info am reading up

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Hiya peppapig and welcome to the HSBC forum :) don't worry about this thread we are all at court stage and our claims have been stayed. DG solicitors seem to have either got their wires crossed or are trying to fool some of us and we are trying to work out what they are doing :rolleyes:.

 

Just for info DG solicitors and Metropolitan are effectively both HSBC with a different letter head to fool people lol.

 

your doing the right thing by posting and asking :) start your own thread and ask us what you want to know, heres the button.

 

newthread.gif

 

pete

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  • 3 weeks later...

Hi guys, I finally got a reply from DG

 

Dear Sir

 

Yourself -v- HSBC Bank plc

Claim Number: YYYYYYYYY

 

We refer to your letter of 30th May 2008.

 

We advise that due to an administrative error our letter of 28th May 2008 quoted the incorrect claim number. It should have refered to your claim number XXXXXX and not the above claim.

 

For the avoidance of doubt, your above claim has been stayed and the position remains the same as outlined in our letter of 22nd August 2007.

 

Yours faithfully

 

DG

 

This is ironic, but also whoever wrote this has a poor grasp of English. For clarity, as I'm hiding the claim numbers, claim YYYYYY was finished over a year and a half ago, claim XXXXXX is stayed. They say the letter of 28th May 2008 should have refered to claim XXXXXX not the above claim (YYYYYYY).... ok.... Aren't they trying to explain that this was the other way around....

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Thats exactly what they told me too Hasselhoof and I still cant see any logical reason why they have done this to so many people, I don't even think it has any merit as a cheap con trick.

 

pete

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Was it signed by Jason Newbold by any chance , hasselhoof :rolleyes: ??

 

He seemed to be in the picture at the beginning of this thread - I'm just wondering if it's a one-man effort or are there more of DG's people at it?

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Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

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Ah.....:) thanks hasselhoof, I'm beginning to see pattern here.........

Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

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If he's the one making these 'mistakes' over and over again, DG will have some explaining to do, I think :rolleyes:, but we'd have to be sure it's sharp practice.............

Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

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I got the same letter, cept they referred to my letter from 2007! :D

 

I dont believe this is "sharp practice" on their behalf, more general incompetence!

 

Mailman

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  • 11 months later...
  • 1 year later...

Hi jana , welcome to the forum :)

 

At least if you do get one of these letters you'll know what to do about it ..... forewarned is forearmed !

 

And if you're stuck just come on here , open your own thread ..and ask

someone will answer , and we're user - friendly .........:D

Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

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  • 3 years later...

Please note that this topic has not had any new posts for the last 2324 days.

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If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

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