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    • Future Comms issues. Read more at https://www.consumeractiongroup.co.uk/topic/416504-future-comms-issues/
      • 3 replies
    • This is a bit of a lengthy one but I’ll summerise best as possible.
       
      THIS IS HOW THE PHONECALL WENT 
       
      I was contacted by future comms by phone, they stated that they could beat any phone contract I have , (I am a limited company but just myself that needs a business phone and I am the only worker) 
      I told future comms my deal, £110 per month with a phone and a virtual landline, they confirmed that they could beat that, £90 per month with a phone , virtual landline  they also confirmed they would pay Vodafone (previous provider) the termination fee. As I am in business, naturally I was open to making a deal. So we proceeded. 
      Future comms then revealed that the contract would be with PLAN.COM and the airtime would be provided by 02, I instantly told them that this would break the deal as I have poor 02 signal in the house where I live as my partner is on 02 and constantly complaining about bad signal
      the salesman assured me he would send a signal booster box out with the phone so I would have perfect signal.
      so far so good.....
      i then explained this is the only mobile phone I use for business and pleasure, so therefore I didn’t want any disconnection time in the slightest between the switchover from Vodafone to 02
      the salesman then confirmed that the existing phone would only be disconnected once the new phone was switched on.
      so far so good....
      • 14 replies
    • A shocking story of domestic and economic abuse compounded by @BarclaysUKHelp ‏ bank complicity – coming soon @A_Gentle_Woman. Read more at https://www.consumeractiongroup.co.uk/topic/415737-a-shocking-story-of-domestic-and-economic-abuse-compounded-by-barclaysukhelp-%E2%80%8F-bank-complicity-%E2%80%93-coming-soon-a_gentle_woman/
      • 0 replies
    • The FSA has announced large fines against DB UK Bank Limited (trading as DB Mortgages) - DeutscheBank and also against Redstone for their unfair treatment of their customers.
      Please see the links below for summaries and full details from the FSA website.
      It is now completely clear that any arrears charges which exceed actual administrative costs are unfair and therefore unlawful.
      Furthemore, irresponsible lending practices are also unfair and unlawful.
      Additionally there are other unfair practices including unarranged counsellor visits - even if they have been attempted.
      You are entitled to refuse counsellor visits and not incur any charges.
      Any charges for counsellor visits must not seek to make profits. The cost of the visits must be passed on to you at cost price.
      We are hearing stories of people being charged for counsellor visits for which there is no evidence that they were even attempted.
      It is clear that some mortgage lenders are trying to cheat you out of your money.
      You should ascertain how much has been taken from you and claim it back. The chances of winning are better than 90%. It is highly likely that the lender will attempt to avoid court action and offer you back your money.
      However, you should ensure that you receive a proper rate of interest and this means that you should be seeking at least restitutionary damages - which would be much higher than the statutory 8%.
      Furthermore, you should assess whether the paying of demands for unlawful excessive charges has also out you further into arrears and if this has caused you further penalties in terms of extra interest or any other prejudice. This should be claimed as well.
      If excessive unlawful charges have resulted in your credit file being affected, then you should take this into account also when working out exactly what you want by way of remedy from the lender.
      You should consult others on these forums when considering any offer.
      You must not make any complaint through the Ombudsman. your time will be wasted, you will wait up to 2 yrs and there will be a minimal 8% award of interest and no account will be taken of any other damage you have suffered.
      You must make your complaint through the County Court for a rapid and effective remedy.

      http://www.fsa.gov.uk/pages/Library/Communication/PR/2010/120.shtml
      http://www.fsa.gov.uk/pubs/final/redstone.pdf
      http://www.fsa.gov.uk/pubs/final/db_uk.pdf
       
      http://www.fsa.gov.uk/pages/consumerinformation/firmnews/2011/db_mortgages.shtml
      Do you have a mortage arears claim to make? Then post your story on the forum here
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jb000

Middlesbrough Council PCN at Business Parking Bay.

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Hi, I'll try to keep this as brief as possible.

 

The company that I work for has one business parking permit to park a vehicle in one of the bays situated on a busy main road.

 

Today I tried to use the permit to park my car, but was told that the permit was mistakenly taken to another office.

 

I parked in the permit bay and used a company letterhead explaining what had happened and for the parking warden to call into the office if there were any problems.

 

Just after lunch I looked out of the window and saw the warden placing the PCN on my windscreen.

I rushed over to the warden and asked if he had seen the company letter head explaining the situation and that the company were genuine permit holders (issued by the council btw).

The warden said he did not care.

 

I also asked him why he did'nt call into the office and asked me to move the car if he thought I was committing a parking offence (as my details were on the vehicle), he said he was not at liberty to go into peoples businesses in a rather snotty officious tone.

 

My blood was starting to boil and I walked away before I said or did something I would regret later.

I now have the permit which I will photocopy.

 

Any advice would be gratefully appreciated.

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You were parked without displaying a business permit. Ticket issued. End of story.

 

 

I now have the permit which I will photocopy.
What for? If you display a photocopy, you'll get another ticket.

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Write to the issuing authority and explain what has happened.

Enclose the valid permit as proof that you have one. State that as you have now provided sufficient evidence that you have permission to park there , would they exersice discretion and cancell the pcn.

 

jb000 I have stated this a few times now, the secrtetary of state has stated that local authorities MUST use discretion where necessary. This includes situations where a valid permit could not be seen but is then susequently produced.

 

Post back for more help.

Edited by nero12

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This a council ticket or a PPC one ?

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This a council ticket or a PPC one ?

 

just incase LAMMA is right and this is a private parking ticket, then you are in luck as not only do you not owe anythig, these guys are the experts!!

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This a council ticket or a PPC one ?

 

It was a council parking ticket.

 

Thanks for the replies. I have decided I will take this further.

 

I will be writing to Middlesbrough Council disputing the PCN and also send them a colour photocopy of the original permit, to prove the company has the permit and a copy of the company letterhead with the written explanation to the warden.

 

I'll will post details of the outcome.

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This a council ticket or a PPC one ?

Unlikely

 

The company that I work for has one business parking permit to park a vehicle in one of the bays situated on a busy main road.

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It was a council parking ticket.

 

Thanks for the replies. I have decided I will take this further.

 

I will be writing to Middlesbrough Council disputing the PCN and also send them a colour photocopy of the original permit, to prove the company has the permit and a copy of the company letterhead with the written explanation to the warden.

 

I'll let you all know the outcome.

 

 

Can I just suggest something,

 

Include in your letter that if they do not cancell the ticket under the discretion rule, could they kindly explain why. Aslo ask for the written policy document they have draughted as per secretary of states instructions if they do not have one they must provide an explanation, this can be used against the la.

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Has the permit got your registration number on it?

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