Requesting the bank's costs for charges

[andys]

This is my first stab at a letter to ask the bank to justify their chrges as realistic and not punitive or penatly charges. Any builds or comments greatfully received.

 

Thanks

 

 

Branch Manager

XXXX Bank Plc

Address 1

Address 2

Town

 

 

Request for detailed breakdown of charges

 

 

Dear bankperson,

 

ACCOUNT NUMBER: XXXX XXXX XXXX

 

I would like to ask for a full and detailed breakdown of how the charges detailed in the table below as applied to my/our account are calculated.

 

I ask for this information to allow you to demonstrate that these charges are fair and not punitive and do not form a penalty charge. To be classed as fair, I understand that these charges should not exceed your costs in applying them and hence a full and detailed breakdown will allow me to make a more informed decision.

 

I would request that you supply this information within 10 days of the date of this letter.

 

Details of Charges

 

Date Detail Amount

date Total charges to xx month yy £80.00

date Charge recall S/O-D/D £30.00

date Charge card misuse £30.00

date Charge unpaid item £30.00

Total

 

Please note, this letter does not alter the position I laid out in my previous letter of 09/03/06 but allows you the opportunity to provide added detail for my consideration should you so wish.

 

I look forward to your reply

 

 

Yours

[richardc]

The best of luck. I suspect you'll get a reply saying that this information is comercially sensitive and will not be disclosed. That's what they told the House of Commons Select Committee!

[martinwhite]

Do you suppose that the banks are deliberately charging different amounts to make sure that they can't be accused of price fixing? :twisted:

 

Interesting angle - how do the charges of an internet only bank compare with a "traditional" high street bank? Would the costs of one be the same as the other? Maybe the infrastructure is the same regardless of the interface to the customer?

[BankFodder]

andys

 

Which bank is this. It needs to be posted in the correct forum.

[andys]

This topic was closed on 03/06/19.

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