Recieved my first letter

[N0moreMrniceguy]

Hi all

I've just got my first letter back from starting my claim against lloyds , (i sent out the template with my £10 cheque) and recieved a letter saying thank you for your complaint ? . Is this the normal response or a fob off , i was wondering if they're going to say they never got the cheque and just treat this as a complaint on the bank charges , it was sent recorded as advised but obviously no proof of a cheque being sent.

[finestm]

Hi mate,

 

by your first letter do you mean the request for you statements/charges list?

[PGH7447]

They have 40 days to provide you with the statements,

[N0moreMrniceguy]

Hi finestm

thats the one , asked for statements or charges list and got this instead , do you think it's a ploy or are they just sending things to a different department ( says it's the customer complaints dept )

[finestm]

Hi m8,

 

as pgh says they have 40 days, therfore ignore their letter, and if you dnt hear from them within the time frame u stated use the template for non DPA compliance, check this thread

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6986-data-protection-act-non.html

 

hope that helps

[photoman]

Have a look at this thread.

 

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6986-data-protection-act-non.html

 

 

You'll also find lots of useful stuff on the thread below here, it gives you links to the step by step process, and links to cover pretty much any scenario.

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

[finestm]

Thank you PM, i didnt know about that post!!

[N0moreMrniceguy]

Thanks guys , will keep you updated

[N0moreMrniceguy]

Hi , just recieved a letter from lloyds with my bank charges listed ( comes to about £1,700 ) they've gone into all the details about the court case and say that if i still wish to complain they'll make note of it or i can go to court but they'll just have it stayed . I assume i should send them a letter saying that i do want to complain and keep it on record or is this last letter they sent enough , i must admit the letter they sent out is bassicaly saying i'm going to loose so don't bother .

Any thoughts ?

[dpick]

Hi , just recieved a letter from lloyds with my bank charges listed ( comes to about £1,700 ) they've gone into all the details about the court case and say that if i still wish to complain they'll make note of it or i can go to court but they'll just have it stayed . I assume i should send them a letter saying that i do want to complain and keep it on record or is this last letter they sent enough , i must admit the letter they sent out is bassicaly saying i'm going to loose so don't bother .

Any thoughts ?

 

Go through with starting court proceedings that way if there is any interest to be applied then the interest will be from date claim issued at court.

 

dpick:p

[KJD]

Hi , just recieved a letter from lloyds with my bank charges listed ( comes to about £1,700 )

 

Is it just a list or the actual bank statements? I was originally sent a list but when I checked it against the few statements I had kept hold of, it didn't match up at all.

[N0moreMrniceguy]

Hi KJD

it's just a list of charges , i'll check against the statements i have and see if it tallies up