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HSBC Caved after first letter £1050 returned


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Hi

 

Just to let you know, I sent the first letter out to HSBC as I could access my statements online for the last 6 years.

 

I asked for £1190 in charged to b refunded from the last 6 years. I have to confess that I didn't send the second letter, 2 months after I sent the first one, I recieved a letter offering me £1050 in settlement. Due to my current financial situation, that money was a god send, so I have accepted (as it is only 140 quid less than what I asked for. I would consider that a result :D

 

 

Now on to Cahoot

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when you sent it mate who did you send it to? did you send it to your branch or the office in sheffield?

 

Do I know you??? ;)

 

I actually just took the letter into the branch addressed to the branch manager. I asked for a reciept of the letter. It ended up in the office in Sheffield though, so it might be quicker to send it there

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That's very interesting - they're obviously so busy now that they're not checking up properly on who's actually making good on their threats and who doesn't get round to it.

 

I was due to file my claim against them and didn't get round to it for two weeks after my due date, but just as I was about to do it I got an offer for the full amount too.

 

If I was them I'd be seeing who's making good on their threats rather than just paying out to everyone after a certain time!

 

James

Round 1: HSBC Current account - £1050 of unlawful charges refunded before even filing my claim! (August 2006)

Round 2: HSBC Current account (again!) - £275 refunded after preliminary letter! (June 2007)

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HSBC very handily offer you your statements online from the last 6 years, saves you having to send the DPA letter.

 

The letter I sent was the first one from the library asking for a refund of charges

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Is it on internet banking where you can view your statements, mine will only let me view last months

 

go to the view statements bit, then you can hit a button that says previous or something like that and it will list the last 6 years

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Is it on internet banking where you can view your statements, mine will only let me view last months

bring up the statements page for your account, under the statement window, is a button which says next set, click it :)

HSBC- £4995, settled payment in full

if you found this post helpful, please click the scales (top right of post), ta ;)

 

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