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    • Oil and gold prices have jumped, while shares have fallen.View the full article
    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
    • OMG! I Know! .... someone here with a chance to sue Highview for breach of GDPR with a very good chance of winning, I was excited reading it especially after all the work put in by site members and thinking he could hammer them for £££'s and then, the OP disappeared half way through. Although you never know the reason so all I can say is I hope the OP is alive and well regardless. I'd relish the chance to do them for that if they breached my GDPR.
    • The streaming giant also said it added 9.3 million subscribers in the first three months of the year.View the full article
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Ebay Items Not Delivered and refund Not Given


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Hi all,

 

Please be gentle with as my problem is the opposite of what you are all having issues with, or should i say i could be one of the culprits..

 

 

I had an ebay store called computer and consoles, where i repaired and sold refurbished nintendo DS and DS lite consoles and all PC requirements..

 

Due to some delivery issues during the postal strike last year and complaints, my paypal account was frozen, which left me in a veritable mess as my suppliers in china would not deal in anything other..

 

I was very Naive and thought that this situation would be sorted very quickly, but unfortunatly for me it was not and i still 6 months later have no paypal account, my ebay account is now shut, and i have customers who demanded refunds, i have been trying to pay them best i can.

 

i find that paypal have locked the money in my account for 180 days and all monies that i have had in from the business have gone out to pay as many refunds as i could..

 

My problem is that i have one customer that i promised to pay in December (i know that is a long time, and yes i could have paid it by now), But completley missed that i had not refunded her, i thought i had sent a cheque and with no contact until now had forgotten about it..

 

This evening i have recieved a phone call from the police and asked to go to the station to explain myself.. I did not and am not going to dispute it, and will give a full refund to the lady, but does anyone know what i may be in for as i dont make a habit of being a very naive business man.. I want to make this as swift as possible, accept any punishment that is coming my way.

 

Is there any best course of action, should i take the refund and a letter of appology with me. i really dont know what to expect,

 

Thank you for any advice you can give, and i really would be greatful for constuctive advice, as my business is now closed and after paying off the debts i really have nothing left to pay people, but feel it only right to make sure people are not out of pocket because of my mistakes

 

 

Regards

 

 

Steve

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Please feel free to ask, i will answer anything as honest and concise as possible.

 

I have nothing to hide, i am here to get help on how to deal with my problems, and hopefully close my business owing no one any money..

 

 

 

Steve

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Steve,

 

First of all, if the police have made contact with you and asked you to attend the police station voluntaraly to explain yourself, this is a very kind offer. In other words the police had given you an option

 

A) Come to the police station so we can ask you some questions.

B) Don't come, we'll come get you (Effectly by arrest, suspicion of theft, fraud)

 

If the police are involved, you have two options now, the first is sit back, do nothing, the police will pay you a visit, or second, get yourself to the police station, if when you arrive you are arrested you can then ask for legal representation, this is free whilst at the police station.

 

Now the harsh part, eitherway, now that the police are involved, even if you pay the complainant monies due, the police may still want to speak with you about the matter, to discover if any other offences are disclosed.

 

"Police telling you they want to you explain yourself" usually means "We want to caution you and interview on suspicion of ......."

Thanks

- Hobbie

 

--------------------------------------------------------

Under no circumstances should you speak with a Debt Collections Agency via telephone, request that all future correspondence is done in writing, a letter template for this can be located here.

 

Any views expressed are solely that of my own, any advice or information offered is provided in genuine good faith, and should be checked prior to acting upon.

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Hobbie,

 

Thank you very much for your reply..

 

I have been very silly, Naive or what ever you want to call it, when things went wrong i tried to get out of it by giving refunds, but when they kept coming i just buried my head in the sand a bit, panniking.

 

i am not a rip off merchant and want to sort this mess out..

 

I have been stupid thinking it will sort itself out and deserve what i get, i feel really bad, but hopefully all will get sorted.

 

 

steve

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Please feel free to ask, i will answer anything as honest and concise as possible.

 

I have nothing to hide, i am here to get help on how to deal with my problems, and hopefully close my business owing no one any money..

 

 

 

Steve

 

By moral or legal means?

 

Only I believe this site is for the consumer and their situations rather than a business closing with debts then starting up again...and doing it all over again...

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wwho on earth said that i was gonna do that, i dont want to go through all that again..

 

all i want to do is settle up any debts that are owed to people by myself..

 

Legally i suppose i dont have to do so, but not sure about that, i really dont dont care whether i could get away with not paying..

 

I took those peoples money and could not provide the goods, I am now in a postion (because i have a job that pays ok and has a bit spare left over) to settle the money owed to these people.

 

Did i not say this

" I have nothing to hide, i am here to get help on how to deal with my problems, and hopefully close my business owing no one any money.."

 

so i am trying to get help from you guys to help my consumers to get there money back...

 

I know there are ruthless people out there, but please do not judge everyone by there standards..

 

I have a family and kids that i dont want to think that i would do things like to people...

 

 

But if i am not welcome to ask questions here on a genuine situation then by all means ask me to leave the forum.

 

regards

 

 

Steve

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Burrying your head doesn't make the people who are wanting money disapear by any means, at least you have accepted what you done was most likely not the best way of handling the situation.

 

Now you need to sort it out, before its gets worse than what it already is.

 

Good Luck!

Thanks

- Hobbie

 

--------------------------------------------------------

Under no circumstances should you speak with a Debt Collections Agency via telephone, request that all future correspondence is done in writing, a letter template for this can be located here.

 

Any views expressed are solely that of my own, any advice or information offered is provided in genuine good faith, and should be checked prior to acting upon.

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thanks, i do need to sort it.. just dont want to be like those bloody crims that steal peoples money and dont give a damn..

 

I am going to sort this on sunday evening, just got to get the paperwork sorted to show them, so that i can show who i have refunded and who is still outstanding..

 

Hopefully if they see that i have been trying to deal with a stupid mess i got into they wont be too hard on me

 

 

Steve

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wwho on earth said that i was gonna do that, i dont want to go through all that again..

 

all i want to do is settle up any debts that are owed to people by myself..

 

Legally i suppose i dont have to do so, but not sure about that, i really dont dont care whether i could get away with not paying..

 

I took those peoples money and could not provide the goods, I am now in a postion (because i have a job that pays ok and has a bit spare left over) to settle the money owed to these people.

 

Did i not say this

" I have nothing to hide, i am here to get help on how to deal with my problems, and hopefully close my business owing no one any money.."

 

so i am trying to get help from you guys to help my consumers to get there money back...

 

I know there are ruthless people out there, but please do not judge everyone by there standards..

 

I have a family and kids that i dont want to think that i would do things like to people...

 

 

But if i am not welcome to ask questions here on a genuine situation then by all means ask me to leave the forum.

 

regards

 

 

Steve

 

Well, I'll not reply anymore.

 

It is not for me to ask you to leave this forum and I wouldn't do so in any case.

 

You may be the greatest chap in the world but on here, to me, you are black and white words.

 

Good luck.

 

Btw, your first post says you have paid off people and have nothing left to give yet your last post says you have a job that pays ok and you have spare cash. Which is it?

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Al,

 

i agree, the contradiction comes about from my mis representation, I meant that i have nothing left from the business, as in finance, there is no money left in the pot..

 

 

The money that is available is money earned from my job, a total seperate entity to the business..

 

 

Sorry for the mis understanding..

 

 

And is it not either very brave that i stick my head up here OR very damn foolish..

 

In any case,

 

i ran my business very badly and i as well as the customers lost money.. i want to put that right..

 

 

But i thank you for your input, i did not expect to be met with great response

 

 

Regards to all

 

 

Steve

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