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anyone else had problems with DPS

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Hi everyone.


Our Deposit is with the DPS people.I called them on the 24th April and requested forms from them.I was told that we would receive these the next day.We didn't receive them


I have noticed on a letter our LL sent our Solicitor that she is also waiting on forms that haven't arrived.I have called them again and found them very unhelpful.I have so far sent 3 Emails now and have had no response from the DPS.


Does anyone know who regulates them and who we would contact to complain about their service becuase this is making an already difficult situation much worse.


Many Thanks CF

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Just a quick update..


They sent an email today to say that once they have the forms for me to do a single claim declaration then they will pass it onto the ADR people.


I have told them that i haven't even received the form!!!!!

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