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    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
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Release from Letting Agency


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Hi All

 

I have been renting my other property since Jan this year - done through a Letting Agency as I had never been a landlady before.

 

Tenants are lovely but Letting Agent was like the Scarlet Pimpernel when either we or tenants tried to contact.

 

Anyhow, I signed agreement with LA prior to tenancy begining and shortly after recived a confirmation in writing that there was a 6month tenancy with Mr & Mrs tenant.

 

Apart from passing on the rent (minus their 10% fee), the LA haven't contributed anything to the relationship. The tenants phone us if they have any queries or problems and it al gets sorted - everyone is happy and it works extremely well.

 

The tenants want to rent directly through us and vice versa. We have agreed that with the LA gone, we won't need to increase the rent. The teanants have just given their 2 month notice and will be getting the deposit back and giving to me at the beginning of July for me to put in a TDS.

 

Do I also have to legally give the LA notice? It was only a 6 month tenancy that we employed them for but I wonder if they will try to demand more money as we have 'cut them out of any future deal'.

 

If needs be, I can quote plenty of breaches of the Contract between myselg and the LA but I'm hoping not to go down that road as I prefer the easier life!

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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Guest Old_andrew2018

Hi

 

You will need to look closely at the terms and conditions of your contract

It is quite possible that your agreement runs only for 6 months, it is also possible that by extending your tenants lease you may in fact extend the agreement with the agent.

 

Regards

 

andy

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You need to go through your terms and conditions that you signed with the agent. As not only may you extending your agreement with the agents, but you may also be levied renewal fees if you continue with the tenant for the forseable future and thereafter, as they were the original tenants that they were introduced.

 

Interesting the OFT are taking one of the larger agents to court for this, as they feel that an agent should offer you a service for monies due and not just a fee for a renewal whereas they have put no further input in, apart from the intial introuduction of agent.

 

You could, if you felt, that the tenant was going to be a long term tenant, and you are going to be subject to these fees. Is to negioate an one off exit fee payable.

 

Regards

 

pebble - efffective landlord solutions

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Hi both

 

Thank you for both replies. I think the LA has me tied up for at least 3 mor months (see below).

 

I am reluctant to even consider any exit fee as the agent has does absolutely zip and may well have not existed apart from introducing the tenant - they have had more in the 10% monthly fee so far than the entire introductory fee so they are well in front for doing zip.

 

The T&Cs does say:

 

"This agreement will remain in force until terminated by service of three months notice by one party on the other prrovided that the Agent may terminate this agreement forthwith and without service of notice in the event of any action or omission by The Owner or The Owner's representative which frustrates the continued performance of the Agent's service hereunder."

 

However it was only a 6-month tenancy (no roll over was agreed as we were hoping to sell and just wanted it occupied until a sale came through).

In a separate letter sent a week later, the LA confirm that it is only a 6-month tenancy.

 

Would it technically be possible for the tenants to remain in the property for a week at the end of the tenancy foc as my guests and for me then to draw up a fresh tenancy agreement?

 

I appreciate it may sound like I'm trying to screw the LA but they have breached so many of their own Clauses of the Agreement (eg no inspections, told us their was a 17yr son there for a few weeks but turned out to be 21 yr old permanently there, advised they had a dog with pet insurance however it is a cat with none). All little things in their own right but accumulatively 8 counts of failing to keep to their T&Cs.

 

I haven't even been furnished with a copy of the tenancy agreement or copies of the references as requested so in fact I know nothing about the tenants except thier names and things I've picked up from chatting to them - no way to trace if they decided to do a runner!

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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You would need to refer to the agencys terms and conditions as if you did continue contract with the tenants you would be subject to renewal fees if these are included within the terms and conditions.

 

It would not make commercial sense for you to continue, only then to have a bill sent onto you. It is imperative that these fees if any are factored into the new increase. Ie; if they are going to charge you a standard £500 (only giving you an example as you havent put the fees payable) and the tenants want to stay on you could increase the rental by £10. Thus factoring this cost within the rental.

 

The other thing that you want to make sure before you do any renewal is to take full references on the tenants, check their credit history/ccjs as it may of changed whislt they have been resident. If you are able to obtain rental guarantee or legal expenses cover, this may prove prudent to you in the case of the tenants default. Get them to fill out new application forms. Noted that the agent didnt pass you over references, but this may fall under the ownership of the agent.

 

Regards

 

pebble - effective landlord solutions

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