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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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H.O.L Test case appeal. Judgement Declared. ***See Announcements***


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That seems to be left over from the old announcement. Templates will most likely not be available within two weeks (unless the OFT say No and Counsel are confident with the arguments presented) . The OFT do not expect any announcement until near christmas or early January (source LB's meeting with them) and we should support them in that as they have to make the right decision.

 

I know LB are trying to get something from the MOJ on the overall position of the stays - the original information was it was down to each individual claimant, but without the OFTs announcement thats incredibly difficult.

 

If stay ends are coming up I would suggest a brief letter to the courts with claim reference and outline of your last stay order, and, apologies again for quoting LB, something like

 

''Following the recent judgment by the Supreme Court (25th November 2009) Case [2009] UKSC 6 (On appeal from: [2009] EWCA Civ 116 ) it is extremely likely that further litigation will follow, either between the OFT and the defendant or otherwise to generally decide the issues. I therefore respectfully submit that it would be appropriate for the Court toapply/continue a general stay in this claim pending resolution of the issues raised.''

 

I do not consider it wise for anyone to be applying to lift any stay whilst decisions have not been made. The Banks, FSA, Government and OFT AND Courts are all in communication about the next steps, but this may not feed down to the individual judges as has been said previously, so it might be an idea to check the situation out at your individual courts, then go from there.

 

 

 

 

Just spoken to Bradford County Court and was told by case management that they haven’t been given any directions as yet on the bank charges cases. She also told me that she thought it was still being dealt with by the House of Lords.

 

YCNMIU

 

This is a good link

 

http://www.bailii.org/

Edited by EricTheRed
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And that is supposed to give us all a clearer picture? :confused:

 

Basically I would like the OFT to stop fannying around and make an informed decision for once!!...and SOON at that!

srfrench :eek:

 

Fight incompetance, stupidity, greed and unfairness......There's no excuse and no place for it in society, unless they really are! :wink:

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Best thread to ask on :)

 

When were the CAG POCs changed on the N1 template for bank claims ?

I need the version which was up at the beginning of November if anyone has a copy, I havent been able to find one on the forums other than MCOL ones. Someone I'm assisting can't find the version from CAG they used mid november.

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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Just seen on the dogs site - the OFT are expected to make their decision and announcement on 22nd December.

 

Edited by yourbank
edit: link doesnt work

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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Extract from Hansard

 

 

15 Dec 2009 : Column 788

Sarah McCarthy-Fry: The Office of Fair Trading is still considering that judgment in detail, and on 22 December it intends to make an announcement about what further action will be taken. Our position is very clear: we want to see a fairer and more transparent system of charges, and we are working very closely with the OFT to achieve that.

However the OFT have since commented to Budgie on LB:

I just spoke with the OFT.

 

Sarah McCarthy's comment yesterday was an un-briefed comment.

 

The OFT stand by their statement made to us at the meeting last week.

 

No decision has yet been made and they are not able to say when they will be in a position to make that decision or when it will be announced.

 

Because of the market sensisitive nature of both decision and it's announcement it is likely that they will only be able to give approx 1 hours notification of an announcement and that notification will take place after the financial markets have ceased trading for that particular day.

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And a Market Sensitive one at that. Since the Banks "Won" (cough cough) that would be Market Sensitive as well and indeed the shares in the Banks bounced a little following the SCoJ Judgement.

 

So intriguingly, I wonder what the OFT will say :D (as if we didn't already know.

srfrench :eek:

 

Fight incompetance, stupidity, greed and unfairness......There's no excuse and no place for it in society, unless they really are! :wink:

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Had some SAR info from "A Bank" today and they appear to also be under the impression the case is still going through the supreme court

 

:rolleyes:

omnia praesumuntur legitime facta donec probetur in contrarium

 

 

Please note: I am not a member of the legal profession, all advice given is purely my opinion, if in doubt consult a professional

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I've had a response from the FOS about a dispute regarding BOS and charges applied to a Mortgage account. BOS settled this the week after the test case started, so I'm really not fussed, but the letter from the FOS is very interesting, basically stating that the Supreme Court has ruled that the charges applied cannot be assessed for fairness and they have closed my file as a result :confused:

 

FOS.jpg

 

This is very wrong.

 

Mortgage account, not overdraft, as well.

Edited by car2403

 

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I've had a response from the FOS about a dispute regarding BOS and charges applied to a Mortgage account. BOS settled this the week after the test case started, so I'm really not fussed, but the letter from the FOS is very interesting, basically stating that the Supreme Court has ruled that the charges applied cannot be assessed for fairness and they have closed my file as a result :confused:

 

FOS.jpg

 

This is very wrong.

 

Mortgage account, not overdraft, as well.

 

 

It is wrong, but do we expect anything better from the FOS?

If I have been helpful please click on my star and add a comment.

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I've had a response from the FOS about a dispute regarding BOS and charges applied to a Mortgage account. BOS settled this the week after the test case started, so I'm really not fussed, but the letter from the FOS is very interesting, basically stating that the Supreme Court has ruled that the charges applied cannot be assessed for fairness and they have closed my file as a result :confused:

 

FOS.jpg

 

This is very wrong.

 

Mortgage account, not overdraft, as well.

 

 

well thats FOS for you :-x:rolleyes: :rolleyes: :rolleyes: and dont expect anything better from the so called independant assessor (so independant he is on fos board)

HTH (Hope This Helps) RDM2006

 

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Up bright eyed and bushy tailed on Tuesday then Bookworm ?
Highly unlikely, YB.

I am seriously underwhelmed at the moment to tell you the truth and whatever the OFT are going to come up with is unlikely to make a big difference to any of my actions before the new year, so I'm thinking I might as well make the most of the rare lie-ins I will get during the holidays. ;-)

 

I've had enough disappointments as it is, I think one more can wait until a more decent hour. :oops:

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Thanks for that post bookworm.

:)

 

you got ya crimbo boxes out yet?

Any typos spelling mistakes are due to leprechauns in my keyboard they move the letters around sometimes (edited for bookworm god bless her sole) Deep Peace be with you.

 

“I would say to the House as I said to those who have joined this government: I have

nothing to offer but blood, toil, tears and sweat. We have before us an ordeal of the

most grievous kind. We have before us many, many long months of struggle and of

suffering.

 

You ask, what is our aim? I can answer in one word: Victory. Victory at all costs —

Victory in spite of all terror — Victory, however long and hard the road may be, for

without victory there is no survival.”

 

(Winston Churchill Addressing the House of commons.)

 

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Highly unlikely, YB.

I am seriously underwhelmed at the moment to tell you the truth and whatever the OFT are going to come up with is unlikely to make a big difference to any of my actions before the new year, so I'm thinking I might as well make the most of the rare lie-ins I will get during the holidays. ;-)

Leave the stuff to the professionals, I just hate amateurs :p

I've had enough disappointments as it is(I am not sure I can comment on that but there are things that you can get for that :eek:), I think one more can wait until a more decent hour. :oops:

 

They say the early bird catches the worm so I'll enjoy my plate of worms and you can stick to the toast later on:D

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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