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    • The sign says "Parking conditions apply 24/7". Mind you, that's after a huge wall of text. The whole thing is massively confusing.  Goodness knows what you're meant to do if you spend only a fiver in Iceland or you stay a few minutes over the hour there.
    • Hi and thanks It looks like they ticked all the boxes to me but I'll try and upload the notice. I was wondering if a witness to late delivery might be considered proof - I'm assuming they posted it as normal but Royal Mail stuffed up delivery. If not then they're really saying it just has to be posted within 12 days of the incident, regardless of when it is received. Annoying! edit ok thanks Honeybee here's my 2nd (actually 3rd) attempt at anonymising, copying and uploading the notice! Sorry about the state of it - I sat on it while distracted by my dog 🙃 pcn front.pdf pcn back page.pdf
    • ROFL - dont get upset just because someone (quite a lot of someones) dont want smart meters - well unless you get paid for it .. in which case ...   I assume you haven't been with Octopus long enough to be on one of the very long fixed price tariffs they offered before the prices went bonkers .. and that you dont use your electricity in the evening/lunch time if you think the 'agile type tariffs are good value .. let alone worth installing a smart meter for - high price a good disincentive for an evening cuppa eh? Let alone all your computer/tv etc time in the peak price evening or lunch time. - and boy do those peak prices instantly hammer your bill when those Russian and middle eastern issues kick off.   I would only have considered a smart meter if solar panels had been an option for me - but roof is oriented completely the wrong way. Oh - and My opinion hasn't changed since the smart meter trials 40 years ago, because neither have the issues (well not enough) but I'm happy for you. Be happy for me.
    • Hi. I'm afraid I've had to hide your post with the pdf files to keep this anonymous for you. You've left the PCN reference number and your car reg showing. Could you edit that and repost please? HB    
    • Well naturally if you want to maintain your outrage, and retain something to bitch about, then arguing about the level of your fixed monthly DD is the way to go. You are of course perfectly free to ignore the easy solution.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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H.O.L Test case appeal. Judgement Declared. ***See Announcements***


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£5 for a bounced cheque, down from £38, who nare they kidding.

 

Who uses cheques these days, most retailers have stopped accepting them.

 

 

It's not £5 for a bounced cheque, SJ, it's £5 per unpaid item, which includes DDs and BOs.

 

I don't have cheque book but, if my bank refuse to pay a DD, I'd sooner be charged £5 than £38.

 

Mind you, I still wouldn't trust them as far as I can kick an anvil.;)

 

Els

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There's actually NO manual intervention regarding the charges and letter sending for a failed D/D or S/O. All nicely done with bespoke software. Manual intervention normally follows when you call them or they call you.

 

I can remember years ago when Barclay's first introduced On Line banking and wanted you to pay to use it. I can also remember (I was a man with cash those days!) asking why I should pay for something with no human intervention. Shortly after all banks allowed on line banking for free, well as lond as in credit.

Michael

When I was young I thought that money was the most important thing in life; now that I am old I know that it is. (Oscar Wilde)

--I like to be helpful wherever possible however I'm not qualified in this field. I do consider carefully anything important (normally from personal experience) however please understand that any actions taken are at your own risk--

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Call me cynical but is it beyond the realms or realism that they all reduce their charges from here on in but past charges are given an amnesty?

 

I suggested elsewhere that this is a more than likely scenario. It reflects economic and political reality.

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Wittgenstein tells us that the words we use define our experience of the world itself and change it (er...I think so, anyway).

 

What he did say was : "What can be said at all can be said clearly, and what we cannot talk about we must pass over in silence." Quite apart from the fact that he wrote a largely impenetrable philosophical treatise to make his point, he was clearly no lawyer! Whilst basic principles of law may be expressed clearly, the problem comes when you have to apply the law. The law has to reflect the rich diversity of human affairs; there have to be exceptions and exceptions to exceptions. Simple laws strictly applied lead to injustice. The history of the law is a record of how the courts have resolved the tension between the need for certainty and the need to do justice.

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;)would this be allowed?

 

Money is everywhere and we take it for granted, but it is in essence a huge confidence trick. The way the world is currently organised we cannot do without it nor can the economy operate without a stable banking sector. No government, left, right or centre is going to allow anything that destabilises the banks: see recent history.

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What amused me from the Halifax site was, 'Following further hearings, the Court also decided that HBOS’ and Lloyds TSB’s historic terms and conditions can’t be penalties, but like the banks’ current charges they can be assessed for fairness'. Deliberate wording to confuse as I see it.

 

This is in fact a correct statement of the law as it currently stands. It is, with respect, only confusing if you fail to appreciate the distinction between:

 

(a) Assessing whether a contractual term gives rise to a contractual penalty; and,

 

(b) Assessing whether a contractual term is unfair within the meaning of the UTCCR.

 

The notion of the contractual penalty arises because it is a principle of English law that damages for breach of contract may not exceed the loss incurred. There can be no penalty if there is no breach. The court decided that on a true construction of the terms it considered no bank charges arose as a result of a breach of contract and therefore did not involve contractual penalties.

 

Assessing whether a contractual term is unfair within the meaning of the UTCCR is not primarily concerned with whether the term allows a charge to be made which exceeds the cost of supplying the service or by how much; to allow that would be to allow the court to examine every contract subject to the UTCCR to determine whether an excessive profit is being made and that is expressly excluded from the UTTCR by Regulation 6 (2) (b) which says:

 

 

In so far as it is in plain intelligible language, the assessment of fairness of a term shall not relate-

  • (a) -
     
    (b) to the adequacy of the price or remuneration, as against the goods or services supplied in exchange.

Rather, the UTCCR are concerned with whether a contractual term is intrinsically unfair. The question therefore becomes not so much whether the charge made exceeds cost or whether it is excessive, but whether any charge should be made at all.

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This is in fact a correct statement of the law as it currently stands. It is, with respect, only confusing if you fail to appreciate the distinction between:

 

(a) Assessing whether a contractual term gives rise to a contractual penalty; and,

 

(b) Assessing whether a contractual term is unfair within the meaning of the UTCCR.

 

The notion of the contractual penalty arises because it is a principle of English law that damages for breach of contract may not exceed the loss incurred. There can be no penalty if there is no breach. The court decided that on a true construction of the terms it considered no bank charges arose as a result of a breach of contract and therefore did not involve contractual penalties.

 

Assessing whether a contractual term is unfair within the meaning of the UTCCR is not primarily concerned with whether the term allows a charge to be made which exceeds the cost of supplying the service or by how much; to allow that would be to allow the court to examine every contract subject to the UTCCR to determine whether an excessive profit is being made and that is expressly excluded from the UTTCR by Regulation 6 (2) (b) which says:

 

 

In so far as it is in plain intelligible language, the assessment of fairness of a term shall not relate-

  • (a) -
     
    (b) to the adequacy of the price or remuneration, as against the goods or services supplied in exchange.

Rather, the UTCCR are concerned with whether a contractual term is intrinsically unfair. The question therefore becomes not so much whether the charge made exceeds cost or whether it is excessive, but whether any charge should be made at all.

 

 

Thank you for that ..

My comments were really as to the way banks will issue public statements on their web sites and anywhere else. For example if they lose the statement to the public would make the bank out to be really attentive as do-gooders. Showing whilst they wanted to give it all back they were restricted. What of course they'd omit to mention was that they could not believe their luck when their friends at the OFT and FSA 'helped them out'.

Sorry cynic mode was 'on' then.

Michael

When I was young I thought that money was the most important thing in life; now that I am old I know that it is. (Oscar Wilde)

--I like to be helpful wherever possible however I'm not qualified in this field. I do consider carefully anything important (normally from personal experience) however please understand that any actions taken are at your own risk--

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Tick .... Tock ....

 

Have we got a date yet for the hand down of the Judgement next month ?

 

There's a problem even when there's a date because it'll still have to be decided how to proceed I believe.

Michael

When I was young I thought that money was the most important thing in life; now that I am old I know that it is. (Oscar Wilde)

--I like to be helpful wherever possible however I'm not qualified in this field. I do consider carefully anything important (normally from personal experience) however please understand that any actions taken are at your own risk--

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How do you mean? :D

 

Because it'snot the final part but only to decided if charges are unfair. That in no means that the next day, week or even month you get anything back. A little going back in the thread will (sadly) reveal all.

Michael

When I was young I thought that money was the most important thing in life; now that I am old I know that it is. (Oscar Wilde)

--I like to be helpful wherever possible however I'm not qualified in this field. I do consider carefully anything important (normally from personal experience) however please understand that any actions taken are at your own risk--

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Once it is listed how long after that will the hearing take place - i.e if the listing appeared on Monday would it be for 1 days time, 1 weeks time or 1 months time ?

 

Cheers

All comments are my personal views - if in doubt then seek professional advice. If you think i've helped then please tip my scales.

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LOL 'car2403' - I meant that the way people are perceiving the judgement means we will all be smiling. However that's not quite the case is it whatever it is?

Michael

(wrestling off the trapping devices)

When I was young I thought that money was the most important thing in life; now that I am old I know that it is. (Oscar Wilde)

--I like to be helpful wherever possible however I'm not qualified in this field. I do consider carefully anything important (normally from personal experience) however please understand that any actions taken are at your own risk--

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LOL 'car2403' - I meant that the way people are perceiving the judgement means we will all be smiling. However that's not quite the case is it whatever it is?

Michael

(wrestling off the trapping devices)

 

Yes, quite, but the smilie after the question indicated he knew what the answer was...

 

Some might shoot me down, but I still think this can't go all the way - the OFT need to get their finger out and come to a sane agreement that means we don't have to wait another 3 years for a result. Already been through this in the thread, though, so I'll shurrup... for now, anyway.

 

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Well having seen the 'convient' manners the banks have started to charge lower amounts my cynical view (due to age probably) is that they know something that we don't. No one doubts that financial institutions are profit making but there's a reasonable margin and one we all know verges on 'rip off'. Sadly they have been able to trade on the latter for too many years. This makes me wonder if when I was 16 I should have gone into the legal or finance professions rather than now being unemployed.

Michael

When I was young I thought that money was the most important thing in life; now that I am old I know that it is. (Oscar Wilde)

--I like to be helpful wherever possible however I'm not qualified in this field. I do consider carefully anything important (normally from personal experience) however please understand that any actions taken are at your own risk--

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IS - 'unemployed' - me deah chap, if you weren't asking and answering some of the questions then things would not be so lucid; we cannot expect Car et al to 'spoon feed' us, although they do suffer us and manage just that, on occasion.

I know - you meant paid employment, well, be lucky on that front and thanks for chipping in.

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We've already had the hearing - this is the publishing of the Judgment.

 

It's not clear from their site as to when in October it's expected, as it isn't listed on their site/Diary. (Should have been clearer)

 

Hi there,

 

Are we sure it is October 09 and is not another one of their tactics...excuse my french - mistake:D????

DD8-)

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IS - 'unemployed' - me deah chap, if you weren't asking and answering some of the questions then things would not be so lucid; we cannot expect Car et al to 'spoon feed' us, although they do suffer us and manage just that, on occasion.

I know - you meant paid employment, well, be lucky on that front and thanks for chipping in.

 

ROTFL ... dear chap! :D ... but thanks ref the job front!

Michael

When I was young I thought that money was the most important thing in life; now that I am old I know that it is. (Oscar Wilde)

--I like to be helpful wherever possible however I'm not qualified in this field. I do consider carefully anything important (normally from personal experience) however please understand that any actions taken are at your own risk--

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Well having seen the 'convient' manners the banks have started to charge lower amounts my cynical view (due to age probably) is that they know something that we don't. No one doubts that financial institutions are profit making but there's a reasonable margin and one we all know verges on 'rip off'. Sadly they have been able to trade on the latter for too many years. This makes me wonder if when I was 16 I should have gone into the legal or finance professions rather than now being unemployed.

Michael

 

 

I agree with this. I feel that the banks barristers have already had feed back from HOL and RBS have stepped in to try and steal a march on the others. If what the RBS has done is going to be the verdict then £15.00 will be deeed a reasonable charge.This may complete b.....ks I know, but just a thought.

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Will the HoL decision be the end of this part of the litigation? Given that the Unfair Contract Terms Reg's are based on a European Directive - does anyone think that the Banks will string this out by going to the European Courts?

Edited by alex_the_lad
Typo

:) Captial One - Won!

:) Egg Card - Won!

:confused: Abbey National - Stayed pending Test Case Judgement

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Ok, a brief plotted history of time of this litigation, for the masses;

 

This is in two parts; a) can the OFT judge the fairness of the charges and b) are the charges fair?

 

This is part a)

 

The Court said yes, the OFT can judge the fairness of charges. The Banks disagreed, so have appealed to the Court of Appeal. The Court of Appeal also said yes, so the Banks appeal to the House of Lords. The HOL have heard the appeal and are considering their judgment (replace that with building sand castles at the seaside, as they are in summer recess) and are due to give their Judgment in October.

 

It's highly likely that they will confirm the Court's/Court of Appeal's decision, in that the OFT can judge the fairness of the charges, IMHO. It's, unfortunately, possible they will agree with the Banks.

 

Once that is done and dusted, the second part of the litigation will begin.

 

Now, the Government has asked all parties to "play nicely and try to agree the fundamental issue, to save the consumer loads of hassle". (Replace that with "oh dear, this is going to blow up in our faces and we really, really need to get some votes in as there's an election soon, some time, probably, and we will lost")

 

That's the plotted history.

 

On the question of Europe, the answer to the question you've asked is no. It's no, because the Banks cannot go to a European Court to decide their cause. EU legislation states that each Member State should decide "how" EU law should be interpretated, within it's own legal system, and they should act accordingly when enforcing it. Europe can be referred to, meaning that the HOL themselves can refer the issue in question - that would be, which part of EU law needed clarifiying, to allow them, the HOL, to decide the question before them, of how to apply EU law in this case, to the Banks argument - so that they can get direction from Europe as to how to proceed. A European Court will not decide how to apply EU law in this case, they will only offer guidance on how it should be applied - how it is applied is down to the HOL as the ultimate UK Court of Appeal.

 

It's worth noting that the HOL don't have to justify how they applied EU law in their Judgment, but they have a duty to ensure their judgment complies with EU law.

 

It's quite confusing, I agree, but Europe isn't really an issue in this case, then...

 

HTH

 

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What is good to see is the EU also getting in on the act and slamming charges overall.... a report today from the EU states the fees arent clear across the EU and dont allow customers to jump ship to another bank.

 

From beeb website....

 

BBC NEWS | Business | Banking fees 'incomprehensible'

 

 

 

S.

 

Due to copyright laws we can place the link but not the content.. so apologies, I have removed the text and peeps will have to follow the link kindly provided by shadow. Citizenb

Edited by citizenB
removed content of link.
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