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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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H.O.L Test case appeal. Judgement Declared. ***See Announcements***


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whats the latest news?

Hearing in the high court on Thursday on the appeal re current terms and conditions. Likelihood is application for appeal. I think we will be closer to a final judgement but I doubt this year will bring us a final final decision.

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FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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Hi guys,

 

Is this true that the appeal hearing judgement in the test case will be handed down this Thursday?

 

TheyrCriminals

Yes at 10am tomorrow, court no. 71. That is for the current terms and conditions and whether they can be assessed for fairness under the UTCCR 1999.

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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Here's the bit I hate!

 

BBA – British Bankers' Association - Statement on Bank Charges Test Case

 

BANKS WILL APPEAL

 

IT IS TIME FOR THE GOVERNMENT TO STEP IN AND STOP THE TIME WASTING

 

WHY IS THIS IMPORTANT?

 

If you write to your bank today 26 February 2009 and make a DSAR request how far back will the bank provide statements or detail of charges for ?

 

six years ?

 

right

 

not six years back from 27 July 2007 when the bank charges case started ?

 

(bear in mind all of the T&Cs were changed in November 2007 making them more likely to be deemed enforcable).

 

I predict that less then 20% of (dubious) charges have been refunded so 80% of the charges for 25 February 2003 (6 years ago) and before are not going to be refunded as of midnight last night.

 

If the banks can stretch this out they are gaining £14.5 million a day through no falt of their own?

'I believe that banking institutions are more dangerous to our liberties than standing armies. If the American people ever allow private banks to control the issue of their currency, first by inflation, then by deflation, the banks and corporations that will grow up around the banks will deprive the people of all property until their children wake-up homeless on the continent their fathers conquered.'

Thomas Jefferson 1802

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However, the British Bankers' Association (BBA) said its members still disputed the decision of the High Court and now the Appeal Court.

"The banks continue to believe that the Regulations do not apply to these type of charges," a spokesman said.

"The banks will apply to the House of Lords for permission to appeal the Court of Appeal's decision.

"The banks will work with the OFT to ensure the next stages in the test case process are progressed as quickly as possible," he added.

Marc Gander of the Consumer Action Group (CAG) said the bank's decision to appeal further was "amazing".

"They know no shame," he said. "You'd have thought they would chose to come come quietly and join the rest of society - it is astonishingly arrogant of these people," he added

 

 

well said Marc...

absolutley outrageous!!!!!:-x

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The banks will apply to the House of Lords for permission to appeal the Court of Appeal's decision.

The banks will work with the OFT to ensure the next stages in the test case process are progressed as quickly as possible.""

 

 

 

errr..... don't the last 2 sentences sort of contradict each other ??

All opinions and advice I offer are purely my own, and are offered without any liability. If unsure seek the help of a licensed professional

...just because something's in print doesn't mean its true.... just look at you Banks T&C's for example !

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"The banks continue to believe that the Regulations do not apply to these type of charges," a spokesman said.

 

I think they want to re-phrase that to 'The banks continue to believe that the Regulations do not apply to THEM'!

PLEASE DONATE ANYTHING THAT YOU CAN

 

 

A government that robs Peter to pay Paul can always depend on the support of Paul.

George Bernard Shaw

 

 

 

 

Go on, click me scales (if I have helped) :grin:

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"The banks continue to believe that the Regulations do not apply to these type of charges," a spokesman said.
Well, most of us still believe that the charges are penalties, but since the judge said they weren't, there's f*** all we can do about that, right? So what's the difference?

 

Oh yeah, I forgot, you lot think the law doesn't apply to you. :rolleyes:

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I hope your all eating your words now You of little faith... I bet so many letters are at this moment falling out of folks printers and on the way to the banks etc. The man/lady in the street is fighting back and long may we continue to do so

 

I hope the bankers crawl back under the stones from which the came.

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(bear in mind all of the T&Cs were changed in November 2007 making them more likely to be deemed enforcable).

 

Penalties aside, that historic/current T&C bumpf doesn't have anything to do with UTCCR does it? Apart from Barclay's new Personal Reserve bull, I hoped I could start issuing claims like confetti again? if need be.

 

I was at a pedestrian crossing today and bumped into two Natwest employees, so took the opportunity to point out today's events with a smug look on my boat race. They surprised me with one of their replies....' Fantastic, Halifax owe me big time!!' I then had to explain the situation to them (as I understand it) :rolleyes::D

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I shall join in the rejoicing so long as the OFT take into account the actual cost of charges as shown by the Yorkshire Bank expose and so long as the reduced charge rates are backdated -fat chance of that happening. Also be interesting to see whether 'they' entertain interest charge refunds on the difference between the new, presumably lower, charges and those levied by the banks. We really do need something less than the £12 employed by the CC companies.

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I went down to the RCoJ for the roughly 8 minute verbal judgement. This is a massively important judgement.

I think Barclays reserve fees are very much on the table for fairness under the UTCCR 1999. The appeal court judge effectively followed the First National Bank judgement....House of Lords - Director General of Fair Trading V First National Bank

(For reference). I think it would be surprising if the bank were to be allowed to appeal to the House of Lords. I think they should petition the House of Lords for permission to do so, but I would be surprised if they were successful without something new on the table to argue. BLOODY FANTASTIC DAY TODAY(and tiring ;) )

  • Haha 1

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FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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The banks will apply to the House of Lords for permission to appeal the Court of Appeal's decision.

The banks will work with the OFT to ensure the next stages in the test case process are progressed as quickly as possible.""

 

 

 

errr..... don't the last 2 sentences sort of contradict each other ??

 

I think seeing as how claiming was put on hold, those first two sentences should be reversed - the OFT will work with the banks.

 

Perhaps the banking problems will end now as their ploy to try and influence proceedings by pretending to be in trouble hasn't worked.

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I think the verdict does throw up other issues, for example, the banks' failure to win any future appeal means that at the date that they change their charging structure then everything before has to be returned and CONTRACTUAL rate since it was deprived at that rate. What effect would that have on CCJ's where charges were the bulk of them? What about people who have DCA's harrassing them for a debt that would be effectively wiped out? To me it could open up more questions that may be difficult to answers(could DCA's go out of business, pmsl)

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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