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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Logbook Loans Desperate Situations!!


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That is true, but I have read some funny stories on here and they make me think YES GOOD ONE ON YA MATE!! when people on here have told of how they avoided getting there car taken, the thread..the one that got away was funny when they described their determination, and even the one who he and his father in-law chased of the repo guys with the dogs on their heels. We are not defeated yet!! Lets just hope LBL stop stalling and that between our determination the solicitors and the OFT we can make a difference!!

I'm fighting back and ready to go :D who will be my first victim? LBL, Brighthouse.

 

..."If you have no confidence in self, you are twice defeated in the race of life."

 

I am not here to insult or offend...just to offer advice and seek advice as all this is a learning experience, such is the cycle of life...for those that would wish to insult me for my thoughts or deeds...Stay Blessed for I know my heart is pure with no ill thought towards YOU. :cool:

Nationwide Won:D Benefits returned £577

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Course we can. We are already.:D

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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I am so with Caro on this. We are all on the same side with this, but we must all understand that our feelings and emotions are running high around this situation, we need to all stand together and stand strong. LBLs tactics are designed to stress us all out lets not all take it out on each other, I have gained great inner strength from you all on here and hope to continue to do so.

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  • 3 weeks later...

Dear SSE

 

I wish to thank you for the detailed info you have supplied.

 

I hope to challenge LBL, regarding my prediciment.

 

Your docs have led me to other sites and hopefully how I can escape loosing my car, namely that the BoS was registered after 10 days not 7.

 

The witnessing is questionable, I need further advice on that.

 

Anyway

 

I big thankyou, and good luck with your fight.

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  • 2 weeks later...

I am glad I could be of some help and apologies for my late reply!!:oops:

I'm fighting back and ready to go :D who will be my first victim? LBL, Brighthouse.

 

..."If you have no confidence in self, you are twice defeated in the race of life."

 

I am not here to insult or offend...just to offer advice and seek advice as all this is a learning experience, such is the cycle of life...for those that would wish to insult me for my thoughts or deeds...Stay Blessed for I know my heart is pure with no ill thought towards YOU. :cool:

Nationwide Won:D Benefits returned £577

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Dear reader.

I have had some positive news.

Having had the Bill of Sale read by 2 solicitors, there is a minefield of errors any one of which would render the Sale invalid.

Please please please fight Log Book Loans. Don’t give up.

It cost nothing to go to the Citizen's Advice Bureau. They have challenged LBL previously and won. They are only too happy to assist.

MAIN POINTS TO CONSIDER:

The Bill of sale has to be registered within 7 days.

No ifs, no and, no buts, and the 7 days is not workings days. Weekends and holidays count.

The witness cannot be connected to the company.

The wording has to be exactly right.

LBL stand by their Bill of Sale. Here lyes the problem. The Bill of Sale is not theirs. Think of it as a government document. Any alterations render it null & void.

I hope this helps the countless affected by this loan shark company.

GOOD LUCK.

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