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    • Oil and gold prices have jumped, while shares have fallen.View the full article
    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
    • OMG! I Know! .... someone here with a chance to sue Highview for breach of GDPR with a very good chance of winning, I was excited reading it especially after all the work put in by site members and thinking he could hammer them for £££'s and then, the OP disappeared half way through. Although you never know the reason so all I can say is I hope the OP is alive and well regardless. I'd relish the chance to do them for that if they breached my GDPR.
    • The streaming giant also said it added 9.3 million subscribers in the first three months of the year.View the full article
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I had to say that I wasn't as I had not received a copy of the defence.

 

In relation to that i said also i wasnt as i never had the defence, i was told i was the one raising the action not the CB.

 

That is scandalous! In small claims in England the judge is supposed to make sure the claimant understands all the arguments. Is Scotland different.

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Worth looking at. Was proper court procedure followed?

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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I returned a cheque from CB (for less than the claim amount) on 22nd February and it is now 10.30am on Tuesday 6th March. The proof is set for 9.45am tomorrow 7th March. The post has just been delivered with nothing more from CB, so it looks like I will be in court tomorrow for the first ever proof hearing to be contested by the bank. Re my post of 30th January, this will be the one where the Sheriff wondered if the court would be big enough to accommodate all the people who would want to hear the bank's evidence.

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Worth looking at. Was proper court procedure followed?

 

caro

 

My experience was the same as george's: not being handed the Bank's defence papers even though a copy was given to the Sheriff, and my request for time to study the papers, or a continuance, ignored by the sheriff, who failed in his duty to ensure a lay person was given a chance to understand the proceedings.

 

As this is one of the responsibilities of the sheriff in the small claims/ summary cause tracks in scottish courts, I am now investigating the possibility of filing a complaint about the Sheriff's demeanor, as he failed to allow me access to the information presented by the bank, give me the opportunity to study it, or properly attempt to explain the relevance of the caselaw presented by the bank.

 

This behaviour is unbecoming of a sheriff - in Mel5's case, she has at least been given 2 opportunities to study the issues at hand and consult a solicitor.

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Note for anybody else unhappy with how cases have been handled by sheriffs during hearings and looking into addressing this, complaints about the conduct of individual sheriffs should be addressed to Head of Judicial Appointments and Finance Division, Scottish Executive Justice Department, Hayweight House, 23 Lauriston Street, Edinburgh EH3 9DQ.

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Is there a procedure for appeal Piggy?

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Yes I belive there is a form of appeal after a claim has been ruled incompetent. A ' Form of note of appeal to the sheriff principal' which has to be filed within 14 days. Use form 21 for small claims procedures: Small Claims Forms and 31 for summary cause claims: Summary Cause Forms).

 

Such an appeal has to be filed on a 'point of law'. In other words, it would have to address the case law and jurisprudence raised by the defender/Bank and used in the sheriff's ruling on competence, and can not address any other non-legal factors.

 

My term for an appeal ran out yesterday - seeing that I only received the bank's case law at the end of last week, I did not have time to prepare an appeal based on Scots law jurisprudence (if there is one based on a point of law, it will require a very crafty solictor to crack this particular defence of 'incompetence' as ruled by the sheriff).

 

However, as I am unhappy with a) how the sheriff's clerks office has dealt with my hearing, notably its negligence to retain documentation pertaining to my hearing and its unwillingness in assisting me to obtain these, and b) how the sheriff conducted the hearing by not allowing me time and access to examine the presented documentation and case law, I am preparing to file formal complaints about these issues with the Scottish court service.

 

This is separate from the actual small claim/summary cause claim, and is unlikely to affect its outcome.

 

However, if enough people will express their dissatisfaction with how some of these cases are now starting to be railroaded through the system as a matter of new policy to declog the court system, regardless of the individuals' rights involved, it will hopefully influence the way these issues are dealt with within the court system.

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Sorry to be the bearer of further bad news but I was to have a meeting with a lawyer this afternoon.

 

I eventually got a copy of the defence 2 days after my hearing (I had to phone the court to arrange this - the staff were extremely helpful and had a photocopy ready for me to pick up). I then passed this on to the lawyer early last Friday and he got back to be yesterday afternoon as arranged. He told me that it would not be necessary for me to have an appointment because in his opinion the case is going to be thrown out at the hearing next Tuesday 13th.

 

He didn't tell me anything new. In other words I should have gone for the full amount at the outset as I had known exactly the amount of the total claim.

 

He advised me to turn up for the hearing next week to see what the result would be. He also said that it was possible that I might have charges made against me.

 

I was under the impression that no charges were exacted for a small claim. Can anyone confirm?

 

I think I am going to be very uncomfortable (in fact feel like a right lemon) in court next week. What on earth am I going to say in response?

 

All suggestions (within the law of course) gratefully received.

 

Mel5

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Hi Mel you know whats coming and as your solicitor has said he believes it will be thrown out on this basis, as far as claims go you can have costs awarded against you, as the only other two cases i knew of have both had costs awarded to the CB, dont let this worry you, you have the costs calculated at another date when you need to attend and will be informed before hand as to what they are claiming for, GULP.

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I would have a long good think of what your reply could be, you know you are more than likely going to have the case thrown out as incompetent due to the defence but at least you have some time to get a few chosen words out that may make you feel a bit better on the day.

 

If i could have had time before returning i tell you i would have a few choice words to say.

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The legal limit for costs in small claims is £75. I've never heard of a sheriff actually awarding costs either way in a small claims action. Every time I've heard it being asked for, it's been dismissed out of hand. Obviously, I can't say for certain that that will happen here, but I will be very surprised if it does.

Robertxc v. Abbey - £3300 Settled in full

Robertxc v. Clydesdale - £750 Settled in full

Nationwide v. Robertxc - £2000 overdraft wiped out, Default removed by order of the sheriff

Robertxc v. Style Card - Default removed by order of the sheriff

Robertxc v. Abbey (1) - Data Protection Act action. £750 compensation

Robertxc v. Abbey (2) - Data Protection Act action. £2000 compensation, default removed

 

The opinions on this post are those of Robertxc and not necessarily the opinions of the group and do not constitute sound legal advice. You are advised to seek professional legal advice.

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