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    • just to be clear, the 'hyper links' are somewhat automatic in the forum software, sometimes we are not a direct party to what issues these are causing users?
    • Thank you for your advice so far, I appreciate it. However, while I don't have a problem with (subjective) reformatting of my posts, adding hyperlinks to keywords, etc., please can you stop editing the content of what I write - in this case, making sure this now potentially appears prominently for anyone searching the purchasing dealer on search engines? It is putting words in my mouth and is just rude. My earlier comments are based on what the dealer told me. Had I known what would have happened, should I have named them, I wouldn't have, as I cannot guarantee the veracity of the claim with my own eyes.    I am aware of the basic intricacies of needing to prove law, and how it works in general, and having to prove loss, etc. The only legal recourse mentioned was if I needed to pay for it myself - and if I need to go that way, I will keep a running update here to help others. I am aware I will have to pay for the repair myself before I go down any legal recourse. There are other aspects of the various acts that can also be explored if it appears they are not following their obligations, other than me paying and claiming back. I am not a lawyer, nor have I needed to understand that the legislation does this depth in the past - hence my asking for assistance here. The only reason I mentioned it in passing is that it is the last resort.   And again, I don't mean to sound ungrateful for the advice given thus far, and appreciate it, and you have already helped. I feel like we have gone straight to level 11.   My current view of this is: It's closer to £9k, having looked at it again today. You may be able to drop £9k at the drop of a hat - but I can't, especially around an already expensive time of the year. And I earn enough to put me in the smaller percentage of the county’s earners. I hated having to type that as it can come across as boasting, but I did it to explain that having that much liquid cash is unrealistic - especially with interest rates what they are. I would have to sell equity, cash out saving etc. This will take time. The only card I have with enough credit limit to cover that much is my company one, which is a no-go. I agree this is taking too long for a simple, albeit expensive fault. It's analogous to fixing a crack in a windscreen. No one would call for an engineer report on that situation to know what the cause and solution was The core driver for me arriving here asking for advice is the additional delay their potential cowboy of an engineering company will introduce. A view reinforced having spoken to them to arrange a date. I am not putting any more exact details or prices at this stage, because I don't want to be any more identified than you already have by changing the thread title. One Google and those with knowledge know exactly who I am, and I don't want to potentially damage relations with the parties on my side by opening a potential can of worms. Law of unintended consequences and all that. In hindsight, I regret naming anyone yet, as this can still realistically be resolved this week. I just wanted to initially come for education and understand my options. Hope for the best, plan for the worst. And to escalate if plan A or B didn't work.   To answer:     I think I have. I phoned them today again, asserting the complaint was raised as a rejection under section 75 and recorded the call. I plan to follow this up tonight in an email with all the magic incantations and keywords I seem to have to include. However, I would still appreciate it being proofread if I could send it to someone via a PM. This is not because I have left any details out, it is just that it will include details around the repair I do not want to put in the public domain at this time, as it may compromise my position.
    • Hobnail please don't take offence . DX covers so many different threads throughout the Forum so tends to be quite short in more ways than one. And while he may have been away from school when public relations were on the curriculum he is right when he said that you do need to understand how these crooks operate to be able to able to beat them in Court. All of us here want our members to win against the parking companies  and the best way is to see how others have handled similar situations. I expect he knows that you may not have looked at many threads on here to give you ideas to better your chances of winning.   You may have heard of the expression "Judge Lottery" on here where some judge comes up with an off the wall decision that virtually no other judge has come up with. So even where you have almost a cast iron case it can all go awry and the way to help circumvent these judges is to have sufficient knowledge and understanding to be able to counter his or her judgement.   I happen to think that no one should lose their case on airport land since the roads  are usually covered by the Road Traffic Act and /or Bye Laws since the land is not relevant land under PoFA. But it is surely better to be over qualified in your knowledge of your case rather than being under prepared. You never know until it is too late when you needed to be over qualified. We all hate it here when one of our members don't win their case so DX in his own sweet way🙂  is just making sure that you have the best possible chance of walking away a winner.   PS I had started to write this before Dx wrote his post just now.  
    • this thread is rather co-incidental to yours - same players same amount.     looks like prac/bw might have looked at credit files to see who also lived there at the time, whom sadly they think be responsible too.   you say like the above thread, EON refunded the £89 earlier as an over payment payment? how strange, and after you moved out now claim its owed.   you are correct in saying you owe nowt, its after you moved out....ruddy fleecers.   as that other thread too, does the PRAC letter state our client EON at the top?        
    • you indicated you had collected stuff from lowells sent your old address? that is what we are interest in?   what is in the vanquis GDPR return (SAR) is pretty much immaterial now as you've not mentioned or referred to any of it in your WS.
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Landlord's mortgage taken over by receiver - where do we stand as tenants?

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Hoping someone can offer advice....


We are renting a flat through an agency and have been receiving mail for the Landlord including a solicitors letter.


Today we got a letter for 'the occupier' saying that the Landlord's mortgage was in the hands of a receiver and that we shouldn't pay rent to him but directly to the receiver.


It also demanded that we supply copies of the tenancy agreement etc in order for our occupancy to be maintained. Without this, they are threatening to enter the property, change the locks and assume vacant occupancy.


What should we do? The agent is saying that it is a misunderstanding - the company are claiming money from the landlord that he says he doesn't owe.


Your help/advice would be much-appreciated.

Thanks and best wishes,


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First, and most important, no one can get you out without a court order. They may say that they will assume vacant occupancy, but assumption is not enough if you are in actual occupation.


I can see no harm in letting them have a copy of the tenancy agreement. When replying, ask for a copy of their appointment as receiver as evidence of authority to pay the rent as requested.

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First, and most important, no one can get you out without a court order. They may say that they will assume vacant occupancy, but assumption is not enough if you are in actual occupation.


I can see no harm in letting them have a copy of the tenancy agreement. When replying, ask for a copy of their appointment as receiver as evidence of authority to pay the rent as requested.



Thanks Aequitas!

They sent a copy of the mortgage (buy-to-let Home loan) company's letter of appointment of them as receivers. Meanwhile, our agent is telling us to pass the letter on to them, ignore it and don't worry - that the situation is the result of a misunderstanding between the landlord and loan company asking him for money that he claims not to owe.


While we await a clearer picture of what is going on, would it be wise to not pay rent to the landlord?


If we start paying rent to the receiver what happens when the landlord starts to get difficult with us?


What responsibilities does the agent have in all of this - should they be protecting us?


All advice very much appreciated.

Many thanks,


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You need to establish your position first and foremost. Obvioulsy the landlord is going to tell you that not to worry and pay the rental to him.


Receivers would only be appointed as a time, whereas all communication via the landlord/lender has broken down. Bearing in mind, if they are acting on behalf of lenders, most lenders would of done correspondance to the landlord to chase the debt.


The receivers/lenders would have discretion if they are to let the tenancy continue. If the landlord is being pursued for monies he states he does not owe, his solicitor or appointed representive would be chasing this up via the receivers.


In respect to the rental payments, keep paying them to the receiver until the position is made clearer.




Pebble - efffective landlord solutions

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