Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Now At The Point Of Taking Cap One To Court ***WON***WON***WON***


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5764 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

In that case, write and tell them that tey have only paid you part of what was agreed and that you are not going to doscontinue the case until you get the rest. the fact that they may have paid it to someoine else is not your problem.

 

 

Link to post
Share on other sites

  • 3 weeks later...
  • Replies 68
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Hi,

I have written to Cap 1 twice telling them they have only paid me some of the money and not all of it. I told them i would not discontinue the claim until all monies received.

 

Today i get a letter from the court saying.......

 

Upon the courts own motion. The court has made this order of its own initiative without a hearing. If you object to the order, you must make an application to have it set aside, varied or stayed within 7 days of receiving it.

 

 

It is ordered that unless by 4pm on 16th July the claimant files an allocation questionaire the claim will be hereby struck out.

 

:confused::confused: What does this mean anyone ??

 

I wouldnt mind but they have held quite a bit of the money to pay a DCA for account sold and which is in dispute :???:

Link to post
Share on other sites

Hi DD,

 

This means the court will discontinue your claim unless you lodge the AQ and fee with the court by 16th July. I'll get some advice for you on this from the Team. In the meantime please answer these

 

Is the other a/c a bank or Ccard.

 

What is the approx amount they have "off-set" and is it the full balance on the a/c.

 

Why is the a/c in dispute, ie re penalty charges, no Credit Agreement.

 

What amount do you dispute on the a/c.

 

:)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

Hi DD,

 

This means the court will discontinue your claim unless you lodge the AQ and fee with the court by 16th July. I'll get some advice for you on this from the Team. In the meantime please answer these

 

Is the other a/c a bank or Ccard.

 

What is the approx amount they have "off-set" and is it the full balance on the a/c.

 

Why is the a/c in dispute, ie re penalty charges, no Credit Agreement.

 

What amount do you dispute on the a/c.

 

:)

 

Hi Slick, thanks for getting back.

 

The account is ccard (capital 1 ) Sold to Capquest.

 

The ammount off set is approx £600 which is the full balance (with Capquest)

 

The account is in dispute with the DCA for no credit agreement.

 

Cap 1 have paid some but have given the CCA approx £600.

I have checked my credit file tonight and the account with the DCA has been satisfied so assuming Cap 1 have forwarded the monies (although date of satisfaction is 2005 :???:) dont get that.

 

Suppose if i just leave it be it gets the DCA off my back forever doesnt it :-| Is it just too much hassle to do anything about now, do you think?

 

I still managed to get a fair wack from them and dont want to be greedy or anything :-|

Link to post
Share on other sites

DD,

 

Thanks for the det's which I've passed on. Steven's away so we'll see if others have opinion for you.

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

Hi DobbyDog,

 

Steven's due back over the w/e but he is not alone in thinking you should proceed by filing the AQ with the court along with the rquired fee.

 

It may depend on the judge if this goes into court. But there is the feeling that you should be paid in full where the other a/c is in dispute for good reason.

 

You have decent grounds to continue with your claim and seek pay't of the £600 that's been set off.

 

The final choice is yours................ ;)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

File against them PLEASE the left hand doesn't know what the right hand does in this company - they didn't even know they had taken me to court (and keep writing to the WRONG address - a clear case of fraud on that one!).

 

Don't let them get away with the £600 it should be yours and the DCA is not part of this anymore. Get the court to state that clearly as they may not be aware of these 'indian giving' tactics.

Link to post
Share on other sites

DD,

 

If you haven't done an AQ before, see here - http://www.consumeractiongroup.co.uk/forum/bank-templates-library/11644-allocation-questionnaires-guide-completion.html

 

If you are going ahead to get the £600 back, deal with the AQ first and then d/w the letter that Steven linked above about the set-off.

 

Any problems, just shout. :)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

Oh well, AQ filed today.

 

Man behind the counter said "no fee for this":)

 

SO hope this doesn't get to court.......i know i'll bottle it then.

 

Dont know what to expect next.

 

Thanks again guys.

Link to post
Share on other sites

I think you should expect some more money.;)

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

Hi DD,

 

Man behind the counter said "no fee for this":-)
Not sure if this is right but well done for keeping on with this.

 

;)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

Hi DD,

 

Not sure if this is right but well done for keeping on with this.

 

;)

 

This was my thought also Slick. I had the fee in my hand and asked him to check and he said 'no i'll just take the form'.

Hope they dont throw it out now coz non payment of fee :roll:

Link to post
Share on other sites

Hope they dont throw it out
I'm sure they won't but keep the money somewhere safe in case it IS needed.

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

If you have submitted an AQ before then you don't usually have to pay a second fee. Was the case stayed so that it could be settled? If so that would explain the court asking for the AQ and the fee not being required.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...