Jump to content

Coverplan - unauthorised payments

Please note that this topic has not had any new posts for the last 4715 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Can anybody please help me. I recently purchased a fridge/freezer for my mother from Currys. I paid for the item on my debit card and as far as that was concerned that was the end of the transaction. Since then I have had 3 payments taken via direct debit for £1.99 per month for there coverplan scheme. I have not agreed to this and have not signed anything to say that I would like it. Now at the end of the day it is only £1.99 but that isnt the point. My problem is that they have taken the coverplan scheme without me authorising the payments. What should be my next step. I have spoke to the bank and they have said they only keep direct debit request for 30 days and that has now passed. What should I write to Currys.Should I first ask for a copy of the agreement for the coverpaln or what.


I an fuming and would really appreciate some advice on my next step

Link to post
Share on other sites

I would certainly as for a copy of the coverplan.


I would also reclaim the money from your bank under the direct debit guarantee as you did not authorise this.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.

  • Have we helped you ...?

  • Create New...