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Coverplan - unauthorised payments


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Can anybody please help me. I recently purchased a fridge/freezer for my mother from Currys. I paid for the item on my debit card and as far as that was concerned that was the end of the transaction. Since then I have had 3 payments taken via direct debit for £1.99 per month for there coverplan scheme. I have not agreed to this and have not signed anything to say that I would like it. Now at the end of the day it is only £1.99 but that isnt the point. My problem is that they have taken the coverplan scheme without me authorising the payments. What should be my next step. I have spoke to the bank and they have said they only keep direct debit request for 30 days and that has now passed. What should I write to Currys.Should I first ask for a copy of the agreement for the coverpaln or what.

 

I an fuming and would really appreciate some advice on my next step

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I would certainly as for a copy of the coverplan.

 

I would also reclaim the money from your bank under the direct debit guarantee as you did not authorise this.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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