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HELP What is my next step PPI & FirstPlus


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yes it was thank you shame about joe jordan defecting to spurs also still at least now tony adams can get his own training team in now.

 

Regards

 

Leon

If I have been of help to you please feel free to click my scales to the left Thanks.:)

I have no legal training and the advice I offer is what I have learnt here and offered as a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

 

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 

CARTER V Co-Op

BANK CHARGES

REFUNDED £3567

 

POMPEYFAITH V Co-Op PPI

OFFER MADE BUT REFUSED

ONGOING AND STILL ONGOING

NOW WITH THE OMBUDSMAN

 

R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

 

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  • 3 months later...
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Hello All.

 

Its been a long time since I posted as still waiting for something (anything really) from the FOS.

 

I sent my forms etc to them last May 2008 and still waiting. Has anyone else had to wait this long ? Last time I heard from them was November saying they were still waiting to allocate my claim to a team and an adjudicator.

 

Thanks

 

KaneCole

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Hi KaneCole,

 

IMHO, I would not wait for the FOS and go down the court route! I did twice with First Plus and both times they gave in just before going to court :D.

 

I now have all my money back plus statutory interest.

------------------------------------------------------------

 

First Direct - Refund of Bank Charges...... **WON** (Offered full amount of £5200 2 days before court)

 

Amex - Refund of charges..... **WON** (£330 refunded without much fight)

 

First Plus PPI - **WON** (Full Refund of over £7000 + Interest)

Norton Finance - Owe me over £6000 for mis-sold PPI - Starting court action in the new year!

Barclaycard PPi - Ongoing (Being complete tos*ers!)

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  • 2 months later...

Hi All.

 

Just a quick update to let you know I heard from the FOS today and after reviewing my complaints for both loans and PPIs they are upholding my complaint (has taken a year but worth the wait). They are now writing to first plus to let them put up any arguments against their decision and are giving them 2 weeks to respond. will let you know the outcome.

 

Kanecole.

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Well done Kanecole that's great news lets hope they don't take to long to pay out. I sent my case to the FOS in March 2009 against Firstplus and had a letter from the FOS 11/5/09 saying it has now been allocated to an adjudicator.

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Hi All.

 

Just a quick update to let you know I heard from the FOS today and after reviewing my complaints for both loans and PPIs they are upholding my complaint (has taken a year but worth the wait). They are now writing to first plus to let them put up any arguments against their decision and are giving them 2 weeks to respond. will let you know the outcome.

 

Kanecole.

 

Great news KC keep us posted:D

 

aa

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

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  • 2 weeks later...

Hi.

 

Still waiting to hear from the FOS as to whether firstplus will raise any arguments, but was hoping while i am waiting if anyone can help me calculate what exactly I am owed. Have tried to use the spreadsheets but am struggling. The figures are as follows ;_

 

Loan details as follows :-

 

1st loan taken out 1st April 2005

 

Loan Amount £15000

PPI £3673.50

Total Loan £18673.50

Monthly interest rate 0.639%

Apr 7.9%

number of monthly repayments 120

Monthly payment £223.30

Made 8 payments of this totalling £1786.40 up to Dec 2005

 

2nd loan to increase borrowing taken out Dec 2005

 

Loan Amount £28500 (This shows first loan included at £16761.62)

PPI £6979.65

Total Loan £35479.65

Apr 7.9%

number of monthly repayments 120

Monthly payment £340.80 for cash loan

£ 83.47 for PPI

Total £424.27

 

Paid 4 payments of £424.27 totalling £1697.08 then had to increase term to 25years as could not afford it so monthly payment changed to £261.23 at same Aor of 7.9%. Made 8 monthly payments at this amount totalling £2089.84. Then in Jan 07 interest rate changed to 8.4% making monthly payment £271.76, made 2 payments at this amount then rate went up again to 8.7% making monthly amount £278.07. Again made 2 payments at this amount then rate went up again to 9.2% changing it to £288.34. Made two payments at this amount and then paid off the loan in Aug 2007 by remortgaging, the settlement figure was £33758.26. This is shown as

 

Total amount payable under agreement £85523.23

Less our rebate on early settlement £51914.97

Plus admin charge £150

Total amount to settle £33758.26

 

PS. apparently they gave me a rebate of insurance of £1219.72 in the settlement figure of the 2nd loan for settling early

 

If anyone can help it would be greatly appreciated.

 

Thanks

 

Kanecole

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The FOS have a formula for calculating what you should receive back.

 

I claimed but got my sums wrong so it would not be appropriate for me to try and do your calculations.

 

aa

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

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Thanks Alanalana.

 

I was just concerned that i didnt know what I should be claiming. Do you know with regard to the interest that I will get back the interest charged for the PPI plus contractual interest on top ? Or will it just be the interest charged ?

 

Thanks

 

Kanecole .

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Thanks Alanalana.

 

I was just concerned that i didnt know what I should be claiming. Do you know with regard to the interest that I will get back the interest charged for the PPI plus contractual interest on top ? Or will it just be the interest charged ?

 

Thanks

 

Kanecole .

 

IMO you should be asking for the PPI payments made over however many months plus the interest they added at their contractual rate and 8% statutory interest from the start of the loan to the date of acceptance of any settlement.

 

aa

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

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Hi. Quick update.

 

The fos have replied to advise me that although firstplus disagrees with their findings it is going to make us an offer in line with the fos findings and refund the ppi plus interest and the contractual 8%. Apparantly they are making as an offer of goodwill etc ...

 

They would not agree to pay the £250 compensation for distress and after checking with the fos, it would take about 6 to 9 months for the ombudsman to look at our claim we have decided to accept the offer without the compensation which will put us back in the position had we not taken either policy.

 

It has taken a long time but at least we will get all our money back.

 

Kanecole.

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kane you are happy with that result so that is all that matters A VERY WELL DONE PF

If I have been of help to you please feel free to click my scales to the left Thanks.:)

I have no legal training and the advice I offer is what I have learnt here and offered as a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

 

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 

CARTER V Co-Op

BANK CHARGES

REFUNDED £3567

 

POMPEYFAITH V Co-Op PPI

OFFER MADE BUT REFUSED

ONGOING AND STILL ONGOING

NOW WITH THE OMBUDSMAN

 

R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

 

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Share on other sites

Hi. Quick update.

 

The fos have replied to advise me that although firstplus disagrees with their findings it is going to make us an offer in line with the fos findings and refund the ppi plus interest and the contractual 8%. Apparantly they are making as an offer of goodwill etc ...

 

They would not agree to pay the £250 compensation for distress and after checking with the fos, it would take about 6 to 9 months for the ombudsman to look at our claim we have decided to accept the offer without the compensation which will put us back in the position had we not taken either policy.

 

It has taken a long time but at least we will get all our money back.

 

Kanecole.

 

 

Well done KC :D when you get the dosh let me know and I will put a won on the thread title for you to post in ppi successes in the stickies.

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

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  • 1 month later...

Hi All.

 

Just to let you know we received our cheques this week refunding all our money and putting us back in the position as if we had taken out the loans but without the PPI plus interest. First Plus took 7 weeks to do this after agreeing but with a push from the FOS we got them. Another victory.

 

Thanks to all of you for all your help.

 

KaneCole

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Well done:D

 

Can I add a won to your thread title now?

 

If it's a yes please post your success in the successes sticky at the top of the forum.

 

aa

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

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  • 3 weeks later...

Hello All,

 

I logged on to a web site regarding the mis selling of PPI insurance and entered in my details. The company called me back some two days ago and said that I have an excellent chance of claiming the PPI contributions back.

 

They did some calculations and said that I would get £6,200 pound back, and save £8400 in future interest payments thats with them taking back 25% and the additional cost of £200 which is on a no win no fee basis. After mulling it over I have decided that I am going to do it myself, it cant be that hard (she says).

 

I am at the end of my five years and First Plus stated that at the end of my five years which will be in November this year I will be entitled to a cash back sum of £5,000. If the company could get me back £6,200 (after their 25%) then there is something not right isnt there.

 

The details of the loan are as follows:

 

Amount of Advance £21,000.00

Optional Payment protection premium £4,185.30

(Although I was told if I did not have this

Then I might not get the loan.

 

Total Loan amount £25,185.30

Monthly interest rate 0.716%

APR 8.9%

 

Estimates monthly repayments 300

monthly repayment £204.36

 

The monthly repayments has since gone up to £234.00

 

And the loan was taken out 26/11/04

 

Please help what is my first stage?

 

 

Thanks

 

2me2u2

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Hello All,

 

I logged on to a web site regarding the mis selling of PPI insurance and entered in my details. The company called me back some two days ago and said that I have an excellent chance of claiming the PPI contributions back.

 

They did some calculations and said that I would get £6,200 pound back, and save £8400 in future interest payments thats with them taking back 25% and the additional cost of £200 which is on a no win no fee basis. After mulling it over I have decided that I am going to do it myself, it cant be that hard (she says).

 

I am at the end of my five years and First Plus stated that at the end of my five years which will be in November this year I will be entitled to a cash back sum of £5,000. If the company could get me back £6,200 (after their 25%) then there is something not right isnt there.

 

The details of the loan are as follows:

 

Amount of Advance £21,000.00

Optional Payment protection premium £4,185.30

(Although I was told if I did not have this

Then I might not get the loan.

 

Total Loan amount £25,185.30

Monthly interest rate 0.716%

APR 8.9%

 

Estimates monthly repayments 300

monthly repayment £204.36

 

The monthly repayments has since gone up to £234.00

 

And the loan was taken out 26/11/04

 

Please help what is my first stage?

 

 

Thanks

 

2me2u2

 

Hello the first stage is to start your own thread so there are no tangles with others on the forum.

 

Just click on this link, type in a suitable title for your own claim and hit the start new thread button and away you go.

 

http://www.consumeractiongroup.co.uk/forum/newthread.php?do=newthread&f=111

 

 

You are also right to reclaim the right yourself. Claims companies are jumping on the bandwagon and not all of them are playing fair.

 

aa

Edited by alanalana
text added

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

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  • 9 months later...

 

 

 

Today we have received the following letter dated 31st March (quickest reply ever and no mention of S.A.R - (Subject Access Request))

 

"I have reviewed the details of your complaint and remain satisfied that the details of the PPI were explained to you correctly and information regarding the cover was sent to you for your consideration prior to proceeding with the arrangement.

 

I am therefore satisfied that you were provided with enough information to make an informed decision as to the suitability of the policy.

 

Nevertheless, having considered your complaint the senior managers of FirstPlus are willing to reach an agreement with you in an attempt to reach a mutually agreeable outcome.

 

In order to resolve your complaint, we are willing tooffer an enhanced rebate of the insurance policy. The enhanced rebate that we are prepared to offer you is calculated on a pro-rata basis of 78% of the insurance premium (22% being held back for the provision of claims and admin costs )

 

Would therefore like to offer you an enhanced rebate of £2500.43 in addition to the £1219.72 that was included in the settlement of your loan."

 

They have said at the end that the refund is made with no admission of liability by either the insurers or FirstPlus and is purely a gesture of goodwill. They also say that they are responding seperatley on the first loan.

 

What is my next response ?

 

This rebate was on the £6979.65 PPI on the 2nd loan and does not come near to what we lost and they havent added any interest. Cant work out how the £2500.43 is 78% either ?

 

Sally

 

What do they mean when they say they have retained 22% in respect of claims and administration. Did you make any claims on the policy ?

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Hi

 

Firstly as Alan said you need to start a new thread as you are still using mine.

 

No i didnt make any claims and this 22% is just a standard amount they think they are entitiled to keep for admin.

 

I got all my money back going via the Ombudsman, over £11,000.

 

KaneCole

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