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    • did you submit your directions
    • They have defended the claim by saying that the job was of unsatisfactory standard and they had to call another carpenter to remedy. My husband has text messages about them losing the keys a second time and also an email. What do they hope to achieve??? Most importantly,  as far as I have seen online, now I need to wait for paperwork from the court, correct?
    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
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help barclaycard


debt4get
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No that isn't correct. If you send a SAR to Barclaycard the maximum you pay is £10.

[sIGPIC][/sIGPIC]If you think my post was helpful, please feel free to click my scales

 

 

A prudent question is one-half of wisdom.

 

:D

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sent SAR on 29th feb 08 they sent letter back today stating they wanted three quid per statement and even kept the bloody ten quid, rang them today got thru to indian callcentre who passed request to data protection team at least thats what I think he said

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Hi Nablaen,

 

To what address did you send your SAR. Did you use a template ltr from this site.

 

What address did their reply come from.

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Hi Nblaen,

 

If you don't get a quick response with the info you need, use this address and write a brief complaint about what's happened.

 

BARCLACARD.

PO Box 5592.

NORTHAMPTON.

NN14 1ZY

 

Or you could contact the office linked here - http://www.consumeractiongroup.co.uk/forum/barclaycard/3331-barclaycard-contact-address-5.html#post998856

 

They've messed up and there's no way you have to pay per state't. I think you may have written to Cust'r Svs. All the contact dets are in the Sticky Thread at the top of the BC forum.

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Hi Nblaen,

 

That was quick. Get on with your SOC.

 

Check link no.1 Reclaiming Chgs Guide if you need help doing your Prelim letter. If you're still stuck, let us know.

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  • 2 weeks later...

have received letter from barclaycard stating as a gesture of goodwill and without admitting liability they are prepared to credit £108.00 plus 8% interest. my original claim was for £433.93 which broke down to 10 at £24.00 and the rest made up of their £12.00 fee plus interest it looks to me like they have taken 12 quid off each of the 24 pound payments and are paying that. in fact looks like if maths correct theyve only done it for 9 of the payments. any ideas what to do next?

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Hi Debt4get,

 

Send off your LBA asking for the full refund as per your SOC (without s.69 8% int't which you can't claim until you file at court).

 

Adapt the letter to acknowledge and decline their offer.

 

You'll see from other threads here in BC forum that they're offering full chgs + 8% on other claims before peeps have filed at court - I guess you've been unlucky but I'm sure they'll up the offer.

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Also, if they come back with a better offer including 8% int't, make sure the int't ties up with that shown on your SOC.

 

They seem to be trying to offer straight 8% on the overall refund without using the relevant dates, which may work out at less, particularly if you are reclaiming older charges.

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the plot thickens......have just received this morning another letter from barclaycard offering me as a gesture of goodwill 72.00 plus 8%.... these letters look to me to be computer generated rubbish... however, on checking my balance someone has paid 100 odd quid into my account as my balance now below my credit limit, only sent letter yesterday evening saying not acceptable to previous payment of £108 plus 8% and if they paid it in take it back i want the lot when this other letter comes this morning...any ideas anyone??

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Their offer of £108 + 8% [108 x 1.08] = £116.64. :)

 

Stick to my advice in post #15 and send LBA now.

We could do with some help from you

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Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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