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    • I forgot to add I originally messaged them via there website which I still have access to . Was this Ok ? 
    • If I copied anybody into your complaint it would be your local Care Commissioning Group, not the GMC...
    • So ignore emails from ADCB now ?  I told them they will have to contact me by email and it will have to go to UK courts
    • Hello   Not a legal issue as such but wasn't sure where to ask advice on this.   I have just been awarded £2050 on a PPI claim.  I went through a claims company so i expected to pay them 40% plus VAT of the claim won.  However, i am querying the quoted court costs (which i was not informed about prior to this).  They are quoting the following court costs: -   £205 - Court Issue Fee £335 - Court Hearing Fee   I am no legal expert but these seem very high for such a small financial claim.  I will be lucky to see £500 of the initial £2050 if this is correct (yes i understand the 40% i could have avoided if i didnt use the claims company).  If these costs seem realistic then no probs with agreeing to them but if the claims company artificially inflated these for their own gain i would be none the wiser.     Can anyone advise please?   Thanks 
    • Our general hospital uses a similar system, but I don't think(?) it displays all your personal details for confirmation at the end of the process.  In fact I'm pretty sure that at the end of the process it displays only the last three or four digits of your 'phone number and you must confirm that this is correct.    Also at my GP's surgery it only asks for date and month of birth together with the initial letter of your surname and then it displays "Thank you.  You are recorded as attending".   I would say what you describe is a sort of breach of data protection, but not sure how serious it might be.  (I can see no valid reason for displaying full name and address etc if other hospitals' systems don't).   Go to the website of the NHS Trust in question and see what their complaints process is.  There may be two different processes: one for "general complaints" and a separate one for data protection complaints (eg direct to the trust's data controller*).   Personally, I would complain down both routes.  Don't, whatever you do, get diverted down the PALS (Patient Advice and Liaison Service) path as they won't be equipped to deal with this sort of issue.   As a former NHS manager I'd be interested to know what sort of reply you get.   FWIW I'm surprised(!) the ICO suggested complaining to the GMC as they won't be interested.  This isn't a medical staff issue - it's a trust data management issue.  (I'm really surprised at the ICO's suggestion on this - it's bonkers!).   *If you can't find out how to contact the Trust's data controller from their website, ring and ask them.   EDIT:  I wouldn't allow people to "shoulder surf" me.  Our trust makes it clear that people behind you have to stand behind a line so they can't see over your shoulder.  If anybody was standing directly behind me I would "politely" draw their attention to the notices and "ask" them to stand back.  If your hospital does not make this clear, that's another complaint...)
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sparksgem

sparksgem ***WON***

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this is a little off topic but i wonder why i can no longer use opera to view CAG seems to no longer be compatable

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hi

have been following some of the threads on here and it seems i should have sent a schedule when i sent my AQ to the solicitors

could this be holding up the offer that i am sure is in the offing shortly seeing as i have a court date at the Leeds Mercantile Court along with at least another 28 people in April also i didnt send my copy of the Aq to them by recorded delivery should i give them a quick call and see if they received it?

am beginning to get a little impatient now just want back what is mine the interest is racking up daily and my claim has increased by another £70 or there abouts

think they are going to quibble over about £150 due to the claim taking so long to get to MCOL due to them taking increasing amounts of charges

DonBracho if you want to send me a message about your girlfrinds date in Mercantile we could maybe join forces

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well having rung SCM yesterday to check on whether my AQ and schedule had arrived at the office and being informed it hadnt and asking me to fax the schedule to them ( also stated that hadnt had instruction from their client to settle- i never mentioned a settlement) which i did last night from work and thought i would check this morning and was told that they had been ordered to offer me a settlement which will be credited to my account in the next couple of days so it seems i have won

thank you all for all the help and support you have given me over the last 6 months as soon as the depopsit has been made i will be pressing that donate button

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Sounds like good news - well done!

 

Can you let us all know when you actually receive the money - and if they settle in full, with interest from the date the claim was issued to actual payment?

 

John

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*****settled in full*****

money in the bank

havent even quibbled about the bits that were over 6 years

off to press the donate button after i have posted this

and once again thanks people

keep up the good work

sparks:D

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Fantastic, well done!!!!:D;)


Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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Many congratulations don't forget to inform the court

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Oh yeah, I forgot about that. There's a letter here if you need it - http://www.consumeractiongroup.co.uk/forum/lloyds-bank/58011-sc-m-court-bundle.html#post487345


Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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