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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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new member, advise request


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Hi all, i would just like to say what a great forum this is and a big HI to all the members. I have spent a few days reading some of the posts and i think that this is a great community, and its great to see all you people working and helping together, a thing that is missing in the human race now a days. Keep up the good work.

 

Any way, a question, i have read many posts but am a little confused, am i right in saying that a person can stop any CRA from processing there information? i mean have all your data taken of there systems ?

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Hi there lushbury and welcome to the forum.

 

It is incredibly difficult (if not impossible) to get CRA's to stop processing your information.

 

However, it is possible to sometimes do something about adverse or incorrect information on your credit reports.

 

If you let us know your particular problem, we may be able to give you more specific advice.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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well i dont really have a problem apart from any one that wants info on me can get it, and i mean DCA's and also i have noticed that if you go on the net and type in your name, any one cant get your address and personal information, and most of these sites are sponcerd by expiern and these sort of companies. i fed up with all this bull sh......t and have made it a personal vendeta to fight these companies, i took Natwest to court on bank charges and got back 6k, so now im going through my hate list and CRA's are the next target.

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To be honest, no company is allowed to search your credit records without your permission, usually in the form of a credit application form or a DCA taking over when a debt is in dispute (although this does sometimes happen, but it's against the DPA and so can be fought against).

 

I'm not quite sure what you mean by typing your name into the net and being able to get your address and personal information. If you feel CRA's are acting incorrectly with your data, the first thing to do would be to invoke their complaints procedure. If that does not work, you can involve the Information Commissioners Office.

 

If you want to find out exactly what has happened on your "account" with the CRA's, rather than just your credit records, i would suggest sending a S.A.R - (Subject Access Request) with the £10 fee to get all information they hold on you, including whether they have allowed your information to be sold or provided to a third party without your express permission.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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Ok, what i meant was that if you type your mane into google, there are companies associated with the CRA's that show all your personal info, ie. home address etc.........

Do you have a template of a SAR to the CRA please?

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Hello to one and all. Think this site is amazing!!

 

Need some advice really. Have followed procedures on bank charge reclaim with Natwest for an old business account set up in a limited company. Natwest made an offer - i accepted it but now they will not honour as the company is no longer trading. What can i do it is for just over £6k?

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Thanks for the reply.

 

The company ceased trading settled all debts including an O/D with natwest which we gave personal gtees for. There were no bad debts. The company name is now owned by another person and is trading.

Even if i got a cheque in the company name i would regard this as a result.

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Cras will not voluntarily remove data unless you can prove it is factually wrong.If you dispute entries they will normally contact the creditors or the ppl who supplied them with information if they stand by what was supplied was correct then they will not remove it.

A court has the powers to order removal but will at first want to see that you have tried to negotiate with them and of course you will need to show good cause.

Cras have no stat powers given by parliament....they simply operate as indipendent business with no legal force.There have been suggestions that you can ask them to remove your data completely so it is only available to be accessed by manual means.Of course this can be counter productive to you also....for future applications by you that may require a credit search.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Thanks for the reply.

 

The company ceased trading settled all debts including an O/D with NatWest which we gave personal gtees for. There were no bad debts. The company name is now owned by another person and is trading.

Even if i got a cheque in the company name i would regard this as a result.

 

 

I see you have asked about this in your Natwest thread and Lula is looking at it.

 

If the company is no longer trading then they will of course dispute it.Who was the directors ?

You will need to satisfy NW that it is you who are claiming personally and that there will be no further claims by other named directors.

You say there was no debts so this makes things easier...usually the reciever would have first bite of the cherry to satisfy outstanding debt.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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