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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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disabled bays


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"Logic tells me that it is like a marked disabled bay without a signplate. You need both to be legit."

 

What does the plate need in order to be legit? The reason for asking is that there are 2 painted disabled bays in my street but they have no plates at all. Thing is, they have never been used all the while I have lived here. I guess I'm asking for trouble if I park in one though!

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Hi, My mother has a disabled bay outside her house which is just painted on the road without any signs posted. She got in touch with the local council and requested the bay, as far as she was told, anyone can still park in the area marked, but out of courtesy they would hopefully find somewhere else to park as it clearly shows that a disabled person lives near to the bay. As your bays have not been used for a while, they are obviously taking up much needed space for parking, I would certainly get onto the council and ask them to remove the markings as the bays are wasted space. Hope that helps :)

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Hi, My mother has a disabled bay outside her house which is just painted on the road without any signs posted. She got in touch with the local council and requested the bay, as far as she was told, anyone can still park in the area marked, but out of courtesy they would hopefully find somewhere else to park as it clearly shows that a disabled person lives near to the bay. As your bays have not been used for a while, they are obviously taking up much needed space for parking, I would certainly get onto the council and ask them to remove the markings as the bays are wasted space. Hope that helps :)

 

Even with a sign ANY disabled person with a badge can use a bay installed outside a house they are not restricted to the person living in the house.

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I should have made myself more clearer, sorry. What I meant is that any person disabled or not can use the bay, but out of courtesy the non disabled driver would hopefully find a space elsewhere, regarding disabled drivers they obviously can park there whether or not they live near by, this is what my mother has been told by Chester County Council

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I should have made myself more clearer, sorry. What I meant is that any person disabled or not can use the bay, but out of courtesy the non disabled driver would hopefully find a space elsewhere, regarding disabled drivers they obviously can park there whether or not they live near by, this is what my mother has been told by Chester County Council

 

 

Why won't they put a plate there to make it a restricted bay at least then only disabled people can use it giving your Mum more chance of parking?

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Why won't they put a plate there to make it a restricted bay at least then only disabled people can use it giving your Mum more chance of parking?

 

I think this is because such bays are not intended to be permanent. If the disabled person moves home, for example, the bay would no longer be required.

 

This is different to bays near high street shops which would usually be plated and intended to be permanent.

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I should have made myself more clearer, sorry. What I meant is that any person disabled or not can use the bay, but out of courtesy the non disabled driver would hopefully find a space elsewhere, regarding disabled drivers they obviously can park there whether or not they live near by, this is what my mother has been told by Chester County Council

 

Correct but the BiB can "do" a non disabled driver for behaviour likely to cause a breach of the peace for such an action, if they wish and have the evidence.

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No way BTB it is just a marking to deter folk from parking outside a disabled persons home, the bay has no legal restriction behind it so Police and council would not get involved legally as they would be on a sticky wicket.

 

Well I have certainly seen it used as a threat. BiB called to an argument between a disabled person who wanted "their" space free for their son and a contractor who had parked their van in the spot and wouldn't move because the disabled person didn't have a car.

 

The threat was what did it and the contractor moved, ok the threat was for the public argument rather than the parking but that is the chain of events.

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To clarify, It seems that there are two types of disabled bays outside someone's home. Those with a plate which should have the full force of council parking rules i.e. a contravention can lead to a PCN etc and those without a plate. Those without a plate are not enforceable disabled bays but it would seem that some people see them as advisory.

 

The only note I would add is that I have seen some yellow marked dash line disabled bays on the road outside driveways, I presume in attempt to keep such areas free.

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