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    • Dont expect instant resolution of 14 years of poopulist party, personal and vipal excess .. but I do believe that starmer will quickly start significant delivery of change - and deliver in the long run   They need to deliver to prevent a massive rebound away from them.   Lets remember - it took the torys a couple of years to trash the country and its reputation although they worked hard on it from day one. I expect no less in timescales, and a lot more in effort and application in Starmers resolution to the tory poop abuses.
    • True, but all the threads we have for Wise concern hospital car park parking (except one) so it would suggest a hospital car park.
    • Don't worry, a week and a half is fine, especially as you've already drafted a WS. However, we need to see everything as dx says in the post above.
    • This preliminary hearing has been allocated 20 minutes so it should be fairly simple. However, judges are always on the look-out to get cases settled and sometimes these things can mushroom unexpectedly, so I would take along all the paperwork in order and prepare too much rather than too little. For example, we have a recent case where someone went to a preliminary hearing but the judge was appalled by the parking company's case and put huge pressure on their solicitor to discontinue - which he did. I have personal experience of trotting along to a preliminary hearing, only for the judge to go ballistic at the other side's solicitor who promptly dropped the whole case against me. I suggest your Mum takes these notes along and refers to them when necessary.   1.  I sent Parking Eye a Subject Access Request on 03/07/2023.  After one calendar month they had not replied. 2.  Their failure caused me a great deal of distress.  I was desperately trying to prepare for a court case and I felt they were hiding information from me. 3.  However, I did not rush to court, I sent a Letter of Claim on 03/08/2023 giving them an extension.  Again they did not reply.  So I started this court case. 4.  Parking Eye insist I have proof of postage for everything I sent - and I do.  5.  Parking Eye eventually satisfied my Subject Access request at the end of August 2023.  I believe they put a false date on their letter to pretend to have satisfied the one-calendar month deadline.  I believe they will have no proof of postage. 6.  In April Parking Eye sent me a letter to try to settle the matter, which offered me nothing.  7.  Later I sent them a letter offering to settle and asking them to offer a serious amount, not nothing, but they did not reply. 8.  I would be willing to settle out of court, but not on the basis that they offer me nothing.  
    • That was the date the email was received from them
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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toshiba laptop - repaired but with damage.


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hey all,

 

bought a laptop for our son for christmas from currys. all was fine until it stopped working about 3 weeks ago, rang currys and it was picked up by the techguys.

got the laptop back today, the hard drive had stopped working altogether (this was replaced), so far all is great.

went to try it out and noticed the lid (back of the screen) was badly scratched, this was a very well looked after laptop, im aware of how fragile they are and this was an emaculate one! on top of this the wireless function no longer works, there is a little switch on the front you have to physically turn the function on accompanied by a little green light. the light doesn't come on and i cant connect to the internet wirelessly. this all worked fine before it stopped working

 

what do i do? its 3 month old under warranty but i didnt take out any extra cover.

 

do i ring the techguys or go straight to the store?

 

any help would be appreciated

 

thanks

 

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Guest Old_andrew2018

hi

with regard to warrenty don't worry if it was damaged by tech guys it is up to them to sort it, but go to the store first.

second point warrenty who needs one if for example it develops a fault at 13 months use sale of goods as amened act, most stores are aware of their responsiblity although will fob you off.

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Techguys will sort it if the fault is present under warranty, let alone one they caused as part of a previous repair.

 

"second point warrenty who needs one if for example it develops a fault at 13 months use sale of goods as amened act" [sic]

Yes, but that doesn't mean that anything which goes wrong with it will be protected by law. All the Sale of Goods Act covers you for is goods which didn't conform at time of purchase, this means goods which had a fault present when you got them even if it wasn't showing at the time. Wear and tear, misuse, etc are not covered. Some stores will just repair or replace out of goodwill outside the warranty but remember this costs them money, so they might try and minimise doing this by hiding behind the warranty, but legally they have to do something eventually, if the retailer disputes that the fault was inherent you will need to prove it was (eg. an engineer's report).

 

Just saying "use the sale of goods act" isn't always as simple as saying sale of goods act to a store.

The above post constitutes my personal opinion on the facts in the post compared with my personal knowledge of the applicable legislation. I make no guarantees of its legal accuracy. If you are in doubt seek advice of a legal professional specialising in the area concerned.

 

If my post has helped you please click my scales!

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Guest Old_andrew2018

No you are correct Forrestchave, one has to be really sure of rights under the sale of goods act and read up on it.

by the way not seen any of your post for a while,

Was I not correct about FORREST going to dowell, still in the top 3 three still hope yet

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Have you asked them to rectify it?

The above post constitutes my personal opinion on the facts in the post compared with my personal knowledge of the applicable legislation. I make no guarantees of its legal accuracy. If you are in doubt seek advice of a legal professional specialising in the area concerned.

 

If my post has helped you please click my scales!

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  • 2 weeks later...

well,

 

got the laptop back today, all fixed, new wireless card and switch and a new screen and lid. result.

let em know you mean business i did. Sent a rather blunt note along the lines of, fix it, repair it or replace it or ill take it further. it worked.

 

cheers for al the help guys/gals

 

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