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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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refusal to reinstate credit facility


Guest Old_andrew2018
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Guest Old_andrew2018

Hi

Guys I recently contacted MBNA by telephone as I could not read a damaged statement, asked if they would allow me to view info on-line presently I can't.

This letter arrived this morning, please look at this short extract.

Following your recent request to have the above credit card facility reinstated, your request has been declined at this time. I assure you that your request was given careful consideration, however was declined due to your current financial standing and/or the conduct of your MBNA credit card.

I have not asked for this, will they enter this on files held by CRA.

They are such fools.

Should I write to them to point out their error, asking again for access to their on-line services to view my statement.

Any advice please

Andy

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Guest Old_andrew2018

thanks

they did give me the amont required for my next payment, which is all I needed.

 

my concern is they may record the aledged request with a Cra such Experian.

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Guest Old_andrew2018

Who knows I put links on then, had to take them down again to photobucket only to find empty pages, any advice on posting this

I've been at it for 5 hours.

 

Regards andy

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Andy, can you not draw them :p

 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Guest Old_andrew2018
Andy, can you not draw them :p

 

 

At this stage I'll try anything how do I do that

thanks

Andy

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Andy, your not the only one who has'nt got a clue how to use photobucket.:o

 

Keep at it, It'll be like learning to drive, for months your crap, then bingo your Sterling Moss.

 

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Guest Old_andrew2018
Andy - that just goes to photobucket's homepage

I've edited the link I hope

 

thanks to all for their understanding and advice

 

Regards

Andy

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asked if they would allow me to view info on-line presently I can't.

This letter arrived this morning, please look at this short extract.

 

Following your recent request to have the above credit card facility reinstated, your request has been declined at this time. I assure you that your request was given careful consideration, however was declined due to your current financial standing and/or the conduct of your MBNA credit card.

 

 

 

Hmm, I'm wondering if only cardholders with an active card are given the extra option to view their account on-line - and MBNA must have mistaken your correspondence for a request to lift the restriction on your card?

 

I come to this conclusion as I would also like to be able to view my account on-line however to sign-up for internet access you need to provide a card expiry date as part of the security verification.

 

As my card facility was withdrawn a few years ago (due to overlimit charges etc. etc.). I don't have a card, just a balance I'm trying to pay off!

 

Does this mean I am excluded from being able to view my statements / account balance on-line? A bit unfair, but I'm sure they'd just throw their terms and conditions at me (if there is something that discrimates between 'active account' holders and restricted (due to charges) account holders and which of these can use the online facility!

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Great.

 

I pay on time, pay interest, yet I'm not allowed to view my account on-line as it's a punishment for getting charges applied on my account years ago.

 

Suppose I'll have to keep phoning them up every day to see if my payment has reached them.

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