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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Weezypoos v HSBC / WON


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Nice one Jo.:D Where is the newcomers thread now then?

 

 

I Don't know. I just used the search button. :confused:

[sIGPIC][/sIGPIC]If you think my post was helpful, please feel free to click my scales

 

 

A prudent question is one-half of wisdom.

 

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Right, thats the prelim and schedule of charges sent now. 14 days... tick tock... Total of £1560 and £130 charges.

 

I actually rang HSBC a couple of months ago as we were desperately trying to get back on top of things. We lived off my husbands wages and after bills, left about £400 a month in HSBC of my wages to pay back the OD. I asked if they could reduce or suspend the charges as they could see the effort we were making. The guy at the other end must have been killing himself laughing and he just said, "after reclaiming £3500, do you really think we'd consider that"?

 

Guess he was right but now I'll ask for £1500 instead then!

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Morning all,

 

Shock horror's, I would like to close my account with HSBC. Apart from actually going into the branch, do you think I can close it in writing and if so is there any standard wording I should be using? There is an overdraft on there which will be paid. I really want it closing as if I win my 2nd claim, I don't want them paying the money into that account!

 

Thanks!

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I have had a quick peruse through the T&C's and it states:-

 

12.1 If you wish to close or switch your account, at any time, you or all of you (for joint accounts) must tell us in writing or via our Internet Banking Service or, in the Channel Islands, by going into your local branch. We will not cloase your account until you have returned all cards we have issued to you on the account, having cut them into at least six peices, and unused cheques.

 

12.3 We may require you to repay any money owed to us, including the amount of any cheques you have issued, card transactions you have made and which are paid by us after closure, and any charges incurred.

[sIGPIC][/sIGPIC]If you think my post was helpful, please feel free to click my scales

 

 

A prudent question is one-half of wisdom.

 

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Ooooops missed a paragraph (typing to quick for brain again)lol

 

12.2 Additionally, for a period of 14 days after the date we open your account, you have the right to cancel your contract with us by closing your account. We will give you all your money back together with any interest it has earned.

 

If you want us to help you switch accounts. For applications completed by telephone, this period will start from the date you receive the terms and conditions in the post. You can tell us you want to close your account by writing to us at PO Box 757, Hemel Hempstead, HP2 4SS, or via our Internet Banking Service. We will ignore any additional charges and any notice period that applies to your account. If you have a joint account, all of you must tell us and, however you do so, you must clearly indicate that you wish us to close your account.

[sIGPIC][/sIGPIC]If you think my post was helpful, please feel free to click my scales

 

 

A prudent question is one-half of wisdom.

 

:D

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