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no statements are they bluffing?


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Hi I've written twice to Barclays now - 1st time using the letter from Library enclosing a chq £10. They replied, returning the cheque telling me to write back if I wanted further info. This I did enclosing the £10 again...they wrote back saying the details I had requested (statements and bank charges under Data Protection Act) were not available as they are stored on microfiche or something.

 

Can anyone please help/advise what I can do next.

 

I am trying to reclaim charges £30/month I get for going over my overdraft limit. Is this something that I should be able to do?

 

Thanks

 

J

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Did you use the DPA letter in the library or compose your own?

If you composed your own, then try sending the DPA letter from the library.

What you are looking for is

 

Please supply me with a complete list of transactions and charges relating to my banking history with your organisation. Alternatively, a complete set of statements for that period will be acceptable.

 

The DPA SARS letter is here.......

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/516-data-protection-act-subject.html

 

Good luck.

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