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    • Hi. Could you post up what they've sent please so we can see what the charge is? Cover up your name and address and their reference number. HB
    • I've looked through all our old NPE threads, and as far as we know they have never had the bottle to do court. There are no guarantees of course, but when it comes to put or shut up they definitely tend towards shut up. How about something like -   Dear Jonathan and Julie, Re: PCN no.XXXXX cheers for your Letter Before Claim.  I rolled around on the floor in laughter at the idea that you actually expected me to take this tripe seriously and cough up. I'll write to you not some uninterested third party, thanks all the same, because you have are the ones trying to threaten me about this non-existent "debt". Go and look up Jopson v Homeguard Services Ltd, saddos.  Oh, while you're at it, go and look up your Subject Access Request obligations - we all know how you ballsed that up way back in January to March. Dear, dear, dear - you couldn't resist adding your £70 Unicorn Food Tax, you greedy gets.  Judges don't like these made-up charges, do they? You can either drop this foolishness now or get a hell of a hammering in court.  Both are fine with me.  Summer is coming up and I would love a holiday at your expense after claiming an unreasonable costs order under CPR 27.14(2)(g). I look forward to your deafening silence.   That should show them you're not afraid of them and draw their attention to their having legal problems of their own with the SAR.  If they have any sense they'll crawl back under their stone and leave you in peace.  Over the next couple of days invest in a 2nd class stamp (all they are worth) and get a free Certificate of Posting from the post office.
    • Yes that looks fine. It is to the point. I think somewhere in the that the you might want to point out that your parcel had been delivered but clearly had been opened and resealed and the contents had been stolen
    • Hi All, I just got in from work and received a letter dated 24 April 2024. "We've sent you a Single Justice Procedure notice because you have been charged with an offence, on the Transport for London Network." "You need to tell us whether you are guilty or not guilty. This is called making your plea."
    • Okay please go through the disclosure very carefully. I suggest that you use the technique broadly in line with the advice we give on preparing your court bundle. You want to know what is there – but also very importantly you want to know what is not there. For instance, the email that they said they sent you before responding to the SAR – did you see that? Is there any trace of of the phone call that you made to the woman who didn't know anything about SAR's? On what basis was the £50 sent to you? Was it unilateral or did they offer it and you accepted it on some condition? When did they send you this £50 cheque? Have you banked it? Also, I think that we need to start understanding what you have lost here. Have you lost any money – and if so how much? Send the SAR to your bank as advised above
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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HSBC Chargeback Problems


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Hi, i brought a laptop off paypal in Oct, payed via a HSBC credit card, long story short, the guy has a done a runner, with mine money and another 30 people. Long investigation found he was doing fine until the month i payed him (unlucky!!). He had a job and everything, something must have happened and now he has run away, we got the Canadian Police and FBI looking for him.

 

I filed a chargeback with HSBC on the matter, I spoke to a lady in India, i think, and she sent me out a form and told me to write a letter as well to a HSBC credit card address, i sent out both letters (recorded delivery), i rang them up 5 days laters, they acknowledged I sent them, they scanned them in and told me they were investigating.

 

I get a letter from the same the lady I spoke to the first time, asking for my date of purchase and evidence of reciepts. I had already sent out 12 pages of reciepts and emails (hardcopy) to her. I rang them up again and this time an american man answered and wrote a memo to the chargeback team and said the evidence had already been given.

 

What the hell is going on?? I am so confused, have they cocked up?

 

For information on the background to the laptop [problem] (edited) dont post on their forum, he reads it reguarly.

 

Please help, as others who filed a chargeback got back their money within 3 days.

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No, no one has called me or written back to me about anything, i have left messages to HSBC to ring me back on updates but nothing. This is a pretty big case cause the fraud value is into 100k, I cant believe HSBC havent rang me.

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hey guys, got a call from HSBC today about the chargeback, couldnt get back home in time to ring back, i will do tomorrow at 9am and update the info. I sent off the letter today with the other form, pretty bad timing. I hope they have good news for me, it was definetly was the Indian call center. Im dreading ringing them back tomorrow.

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  • 4 weeks later...

Hey guys, i got my money. Instead of putting the money back into the paypal account, it went onto my the HSBC credit card. Oh well. Thanks for your help guys.

 

They will take the money off me if they can prove i got the laptop, which is highly unlikely as the guy ran away and is wanted by the FBI. I learnt my lesson.

 

Is there anyway to pay off my barclaycard bill off with my HSBC credit card?

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  • 5 years later...

I had a phone call off dws claims saying i was mis sold ppi. Stupidly i paid £250 on my credit card to get things rolling. This was in jan 2011. They have now gone into liquidation. Can i get my money back and how?

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