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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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yorkshire bank visa card


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hi to u all great forum keep up the good work. i need a little bit of advise if any one can help me i wrote to yorkshire on the 6th feb requesting a cca, i received the letter back on fri 22nd feb, what looks like a application form and a copy of a visa card condition of use on the application the account number is diffrent to the one on the letter i dont now if it is the proper one your advise would be most appriciated thanks marjie06

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Hi you would need to scan the documents onto computer then remove all personal data and then use something like photobucket to post them on your thread for the experts to give an opinion on them.

 

all the best dpick

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Hi in photobucket just click on IMG code "copied" will appear on screen for a few seconds then start a new posting in your thread

 

click on message entry screen | so

 

then right click and in menu click on paste. try the preview post option and your document should be on screen.

 

all the best dpick

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hi all can some on advise me please i am sending a letter of to yorkshire bank i requested a cca they sent me what looks like a application form above i have just notice the account number on the application form is different to the one on the letter what would be the next step be the advice would be appriciate thanks:(

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Hi, marjie.

 

This thread might help you, until someone, better clued up on the subject comes along.:)

 

http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/105315-my-agreement-enforceable-useful.html?highlight=peterbard

 

Regards.

 

Scott.

 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

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Can you scan and post all the documents up?

Remove all personal details but leave money figures, if any,as they sometimes help

If you find my advice helpful - please click on my scales

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The small print - any advice I give is freely given on the understanding that I am a layman and am not legally qualified in anyway.

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Hmm difficult to see from that image, but is there any mention of an interest rate, a credit limit (or how that limit would be determined), and your repayment obligations?

 

Is there any reference in that document to any terms & conditions either overleaf or otherwise? if so, were these included with that document?

 

sorry for the list of questions, but better to be as certain as we can be.

 

gh

If you find my advice helpful - please click on my scales

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Are those conditions of use linked (other than by referal) to the main signed document.

Do they have your signature, account number, name anything?

 

Do they have the prescribed terms - an interest rate, a credit limit (or how that limit would be determined), and your repayment obligations?

If you find my advice helpful - please click on my scales

<<<<<< - they're over there!

Well, it's a funny black star now ...

The small print - any advice I give is freely given on the understanding that I am a layman and am not legally qualified in anyway.

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