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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I work for Tesco but they do not have a private car park for staff cars. So we have to use the same car park as the one the customers use. Last Friday i wasa at work till 11 at night and live some 8 miles from the Tesco i work at. The next morning my partner went to check my oil and water in my car and found that i had deep scratches on all four doors and all frour wings. I complained the next day to the management that someone had done this to my car. on my shift the previous day. One manager asked me to get some quotes from repair specialists. However a week has gone by and the manager of thge store now says that we park there at our own risk. I need some help here anyone

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Hi Bailey,

 

I regret to say, I have to agree - I'm afraid that the car is parked at your own risk. The same as all the customers' are.

 

Whilst any employer owes it's employees (and anyone else) a duty of care, that obligation does not extend to the employees possesions.

 

H

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However the duty of care does apply cos they supply us with lockers to put our bags in and cloakrooms to hang our coats in , but our most valuable commodity our cars they cannot. Also when the customers property is damaged in some while they tell the customers to get it fixed or cleaned and bring the bill into tesco and they will pay. So in other words they look after the customers more than there staff.:confused:

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I was mugged in what was then safeway's car park - I got nothing. Perhaps I should have complained. Bit late now:o

BANK CHARGES

Nat West Bus Acct £1750 reclaim - WON

 

LTSB Bus Acct £1650 charges w/o against o/s balance - WON

 

Halifax Pers Acct £1650 charges taken from benefits - WON

 

Others

 

GE Money sec loan - £1900 in charges - settlement agreed

GE Money sec loan - ERC of £2.5K valid for 15 years - on standby

FirstPlus - missold PPI of £20K for friends - WON

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Guest louis wu

bailey,

 

I assume there were no cctv pictures of this? I know it's not what your asking about, but it may be worth investigating

 

louis

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Already asked the security about cctv and where my car was parked the cameras are not able to see because the outside boarding obstructs the view of some of the car park. I feel very let down as an employee i wonder if the staff with the copmpany cars are treated the same. No way does tesco look after you.

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Hi

 

Playing 'Devil's Advocate' here!

 

If any other persons personal car was damaged whilst they were at work, would their employer reimburse them whether the car was parked in the local 'Pay and display' or in a staff car park. I have to say 'I think not'.

 

Company cars would normally be insured under the company's fleet policy.

 

I use my own car on my employer's business and get VERY basic expenses, anything happens to my car and it's down to my own car insurance (with resulting penalties) or my own pocket.

 

Not what you want to hear, but my opinion on 26 years experience in this legal area.

 

H

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Mm not good is it but at the moment very miffed and very angry that i work for tesco and all this show you care by the management does not mean a thing. Perhaps they ought to do something with their billions of pounds they make and look after their staff a little better..

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but at the moment very miffed and very angry that i work for tesco and all this show you care by the management does not mean a thing.
I think you're being totally unrealistic in your expectations.

 

The damage to your car is completely unrelated to your employment by Tesco and trying to connect the two is illogical. I would be equally pi**ed off, but at the vandal who actually caused the damage not Tesco.

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Now micheal the situation being that it would be nice to have a astaff car park that is monitored by some sort of cctv. As part of our staff benefits and not to be always just like a customer with a bit of consideration for our staff while on duty in our shift. Is that so unrealistic micheal

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the situation being that it would be nice to have a astaff car park that is monitored by some sort of cctv.

It would be very nice, the reality is that there isn't and you knew that. Whether you come to work by car or not and where you park it is your responsibility.

 

 

Curious Micheal have you ever worked for Tesco?

Nope
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Now micheal the situation being that it would be nice to have a astaff car park that is monitored by some sort of cctv. As part of our staff benefits and not to be always just like a customer with a bit of consideration for our staff while on duty in our shift. Is that so unrealistic micheal

Every little helps. Not it this case it seems. It would be nice if Tesco spent some of the billions they have made the last year and treated their employees a bit better.

 

That said I've some friends who've worked for both Asda and Tesco. They report conditions between Tesco and Asda are comparable (i.e. crap for most employees). But for really crap (and be thankful you don't work for them) treatment of employees try Makro. One friend of mine received a written warning because she was being "too helpful to the customers". :-)

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This does not constitute legal advice and is not represented as a substitute for legal advice from an appropriately qualified person or firm.

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