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    • Hi welcome to the Forum.  If a PCN is sent out late ie after the 12th day of the alleged offence, the charge cannot then be transferred from the driver to the keeper.T he PCN is deemed to have arrived two days after dispatch so in your case, unless you can prove that Nexus sent the PCN several days after they claim you have very little chance of winning that argument. All is not lost since the majority of PCNs sent out are very poorly worded so that yet again the keeper is not liable to pay the charge, only the driver is now liable. If you post up the PCN, front and back we will be able to confirm whether it is compliant or not. Even if it is ok, there are lots of other reasons why it is not necessary to pay those rogues. 
    • Hi 1 Date of the infringement  arr 28/03/24 21:00, dep 29/03/24 01.27 2 Date on the NTK  08/04/2024 (Date of Issue) 3 Date received Monday 15/04/24 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012?  Yes 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? [Y/N?] post up your appeal] No  7 Who is the parking company? GroupNexus 8. Where exactly [carpark name and town] Petrol Station Roadchef Tibshelf South DE55 5T 'operating in accordance with the BPA's Code of Practice' I received a Parking Charge letter to keeper on Monday 15/04/24, the 17th day after the alleged incident. My understanding is that this is outside the window for notifying. The issue date was 08/04/2024 which should have been in good time for it to have arrived within the notice period but in fact it actually arrived at lunchtime on the 15th. Do I have to prove when it arrived  (and if so how can I do that?) or is the onus on them to prove it was delivered in time? All I can find is that delivery is assumed to be on the second working day after issue which would have been Weds 10//04/24 but it was actually delivered 5 days later than that (thank you Royal Mail!). My husband was present when it arrived - is a family member witness considered sufficient proof?
    • lookinforinfo - many thanks for your reply. It would be very interesting to get the letter of discontinuance. The court receptionist said that the county court was in Gloucester 'today' so that makes me think that some days it is in Gloucester and some days its in Cheltenham, it was maybe changed by the courts and i was never informed, who knows if DCBL were or not. My costs were a gallon of petrol and £3.40 for parking. I certainly don't want to end up in court again that's for sure but never say never lol. Its utterly disgusting the way these crooks can legally treat motorists but that's the uk for you. I'm originally from Scotland so it's good that they are not enforceable there but they certainly still try to get money out of you. I have to admit i have lost count of the pcn's i have received in the last 2 yr and 4 months since coming to England for work, most of them stop bothering you on their own eventually, it was just this one that they took it all the way. Like i mentioned in my WS the the likes of Aldi and other companies can get them cancelled but Mcdonalds refused to help me despite me being a very good customer.   brassednecked - many thanks   honeybee - many thanks   nicky boy - many thanks    
    • Huh? This is nothing about paying just for what I use - I currently prefer the averaged monthly payment - else i wouldn't be in credit month after month - which I am comfortable with - else I wold simply request a part refund - which I  would have done if they hadn't reduced my monthly dd after the complaint I raised (handled slowly and rather badly) highlighted the errors in their systems (one of which they do seem to have fixed) Are you not aware DD is always potentially variable? ah well, look it up - but my deal is a supposed to average the payments over a year, and i dont expect them to change payments (up or down) without my informed agreement ESPECIALLY when I'm in credit over winter.   You are happy with your smart meter - jolly for you I dont want one, dont have to have one  - so wont   I have a box that tells me my electricity usage - was free donkeys years ago and shows me everything I need to know just like a smart meter but doesnt need a smart meter,  and i can manually set my charges - so as a side effect - would show me if the charges from the supplier were mismatched. Doesn't tell me if the meters actually calibrated correctly - but neither does your smart meter. That all relies on a label and the competence of the testers - and the competence of any remote fiddling with the settings. You seem happy with that - thats fine. I'm not.    
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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'Gross Misconduct'


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Hi

Any help on this would be grateful!

My son’s girlfriend got dismissed on Friday!

It says ‘gross misconduct’ but I think they are been really petty about the whole thing.

A quick summery of what happened so please bare with me.

A few weeks ago she threw the office rubbish away on a ‘tip’ on the way to work. It turns out the tip is an illegal dumping ground that is used and the Environmental Health contacted her. When work questioned her, she openly admitted it was her, she didn’t realize it was illegal to dump rubbish there. Anyway, they gave her a disciplinary hearing, which she says was more like a chit chat over a cuppa than a serious meeting. They said they were impressed that she made the effort to sort matters out, glad that she was straight forward about it etc then sacked her saying she had thrown away confidential information.

Now I have rung up for info and realize that even if she had thrown the confidential info anywhere, it wasn’t her at fault but the firms. They should have trained her in the data protection act and they didn’t. I think the real reason they sacked her is because she had a sick period of 3 weeks in December that they were unhappy about

Where do we go from here and what are your thoughts!

Cheers

J*J*

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Hi there. Without knowing a little more information it is difficult to advise. How long has she worked for the company? Was she correctly notified that it was a Disciplinary Hearing? Had she been warned previously? Was she asked to dump the paperwork or was she using initiative? Is there a specific procedure in place for disposing of paperwork? Was she given the right to be accompanied at the meeting and has she been given the right to appeal?

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

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Hi

Thanks for your reply!

She has worked there for 18 months. They did notify her with a letter about the disciplinary meeting. She has never had any previous warnings, either verbal or written. We have appealed against the decision and are awaiting the letter to arrange an appeal meeting.

She has always taken the litter home with her if she missed the collection at work, she thought she was doing them a favour. She has never had any instruction how to dispose of confidential information at all. Like I said, its more to do with the sickness she had rather than the rubbish disposal. Its a small firm with 2 bosses who did the hearing, so she isnt going to get her job back but it will shock them when they realise shes appealing. Shes really quiet and doesnt say a word wrong to anybody. I hate the way these small firms treat their workers!

Sorry rant over!!

Cheers

J*J*

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OK. Lets try to deal with the points in order. I agree about poor treatment of workers in any organisation and very often their downfall is a lack of knowledge of correct legal procedure - even in large blue-chip organisations. You say that she had a letter. This should have outlined the allegation against her, and should have stated that she had the right to be accompanied. She should have had access to Terms and Conditions of Employment on joining the company. These may have been in a Staff Handbook format, and there should be a section relating to Disciplinary Procedures. Gross Misconduct is quite a wide area, which covers obvious areas, such as theft, violence or being under the influence of drugs or drink. It will also often include clauses relating to inappropriate use of company property, phones e mail or internet facilities, bringing the company into disrepute, leaking confidential information or negligence. It sounds as though your son's girlfriend may have been accused of one of the last three examples. Nevertheless, this would still have to be covered by a policy, or else how would she have been aware of wrongdoing? The dismissal must have been confirmed in writing stating exactly what she has been dismissed for, citing relevant rules which have been breached. What does the letter say?

 

I have to say that disposal of confidential information through any method short of secure destruction would be looked on fairly seriously by most organisations, and it may also bring action under the Data Protection Act if customers' data was involved. Nevertheless, there should be guidelines in place to instruct staff in the correct disposal of such paperwork. Was she asked to dispose of this information by anybody else? Were the bosses aware that she usually took material home to dispose of?

 

You say that you believe that her recent absence was a factor. Was this mentioned in the original letter, during the meeting or in any subsequent conversation? If not then I do not think that you can use this as they will never admit to it. Your best approach will probably be to aim for a breach of statutory minimum disciplinary procedures.

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

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Hi

Thanks for your reply. The Enviromental Health Officer who spoke to her on this matter said he had wrote to the firm at least 10 days before they actually spoke to her about it. The firm must have known all about it but not said a thing untill when they mentioned it on Fri evening, about half hour before her finish time!

I have read the Staff Handbook and Im sure it said Gross Misconduct was drinking fighting stealing and Health and Safety Issues, cannot remember seeing anything else!

The two bosses were aware of it, but on the termination letter it said following direct instuction not to take litter of the estate which is a load of c**p. The reasond for dismissal were, dumping rubbish illegally and disposing of confidential information.

They also said stuff in the disciplinary hearing like, 'we all make mistakes so dont you worry about it!' Asked her how her parents were, and asked my son how his operation went! It was not professional at all. She never recieved any minites of the disciplinary hearing, just a dismissal letter. It makes me believe they were waiting for her to do something wrong!

They did say she could take someone to the hearing, It said a friend I think. We have sent an appeal letter in and are just waiting for thier reply.

The confidential Info she threw asay was in the communal office bins, she didnt know what it was as she just puts stuff in a bin bag!

Cheers

J*J*

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