disputed water bill,any thoughts ?

[shammy36]

Hi all,

I wonder if somone can give me a bit of advice regarding my local authority water bill.My house was unocupied for around four months last year when a lot of work was done to it,i told the water people that this was going on and was trying for an exemption for that period,never heard anything back from them dispite my builder sending them a confirmation letter with the start and end dates of the work.Got home from work today to find they have sikked the balliffs on me (happy days:confused: ) can i dispute this with a cca ? any thoughts guys.

[Conniff]

Only a court can send a bailiff so are you sure he was a bailiff?

Have you received a court summons?

[shammy36]

No sorry coniff,didnt make myself clear it was just a letter saying the account had been passed to them for collection

[Conniff]

I don't suppose the letters were recorded, why would they be?

 

You can sar, will cost you £10 and if they received your letters then they should be enclosed with what you get back.

Cca request is for a copy of an agreement under the consumer credit act.

[shammy36]

Thanks conniff, sar to water auth,or to dca? and would this place the account in dispute ?

[shammy36]

any answers guys?

[Mickey Rodent]

As Conniff mentioned above, they cannot send the bailiffs in until the matter has been to court and a judge has issued a CCJ. If you've not received any court papers, then it is likely an empty threat.

 

Keep at the water company, and if nothing comes of it, they normally snap to attention if you lodge a complaint with the consumer council.

 

If the DCA hassles you, there is a very good debt collectors forum here which will help you to deal with them

[shammy36]

Thanks Mickey,

I will send the water people one more letter and then think about the consumer council if i get no joy.

thanks mate:)