Jump to content
  • Tweets

  • Posts

    • And I'm sorry, you're going to have a rough time of it this morning. On at least two or three occasions, either I or my site team colleague have advised you to give a period of notice to the window company – and I even suggested in one of my most recent posts that a period of notice would be essential in order to satisfy the courts. Despite this, you appear to have sent a letter giving notice of immediate cancellation of your contract. I really have no idea why you come here and ask for advice, and get advice – similar advice from several experienced members of the site team – and then you proceed to ignore the advice and do your own thing. You absolutely need to disengage from this company. They are giving you the runaround and frankly considering you are a paying client they're treating you with contempt. By sending the letter you did, not only are you prejudicing your own situation but you are making it clear that you don't know what you're doing. If you follow the advice we give, then you will create the impression that you are in control and competent. You will have to send them another letter. You must give them notice. Even though they are clearly in the wrong and even though there is clearly something very fishy going on, you will have to make time of the essence and give them reasonable notice. I suggested seven days – you have even now used up some of that time by giving them a letter of immediate cancellation and not a letter of notice. I think you should now send them a letter informing them that unless you have a definite agreement within seven days that the work will be completed at the end of 14 days, that you will consider that the contract is terminated by their breach. Tell them that despite any written terms and conditions, it is clearly an implied term of the contract that it will be carried out within a reasonable time and that your patience is exhausted. Tell them that once you cancel the contract, they can take whatever action they want to recover any administrative fee that you won't be paying. If you're the fact that you tend to go off on your own and not follow advice, I think it would be a good idea if you put the letter together and then post the draft here so that we can check it. Slapped wrists? – Yes definitely.
    • In terms of asking us whether or not providing us with the documents we need in a certain format is important, – yes it is important. I'm very sorry but we put in a lot of work for people here and we do it all for free. We need people to provide material that makes it easier for us to help you. We use a standard Internet system – and at the very least, we expect people to have the necessary equipment, for instance a scanner, and some kind of computer to be able to engage with us. We also expect people to have at least the computer skills to be able to provide the documents we need in the format that we need. 10 or 15 years ago this might have been an unreasonable ask because the technology was much newer and not so well established and understood. Things have moved on and I think it's essential for you to acquire the necessary skills – they are not at all difficult – to be able to engage with us – and also anyone else with whom you have dealings on the Internet. I imagine that you don't have a scanner but for about £49 you can get an excellent one from Currys PC World and I think you should do that. Please remember that you are receiving advice here which might normally be charged at £300 per hour. All we ask you to do is to get scanner and you will find that it is really very easy and you will then acquire transferable skills. It is a win for you in every sense. You will have the scanner for years.
    • what time do you have to go in today? I am wondering whether it might not be a good idea to go in with the letter of claim and if there is any mucking around them to hand it to them.   We would have to draft something appropriate.   in any event I think you should prepare an sar and take it with you and hand it to them make sure that they realise what it is. Hand it to a senior manager.   Use our sar template here.   I think that they are starting to lead you around by the nose and I think that you should take control and make sure that they realise but there is only a short time before it goes legal. A letter of claim would be the best thing to do in addition to the sar     
    • The bank is yet to say if it will shed more jobs beyond the 35,000 it flagged earlier this year. View the full article
    • The bank is yet to say if it will shed more jobs beyond the 35,000 it flagged earlier this year. View the full article
  • Our picks

    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
      • 49 replies
    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
        • Thanks
      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
        • Thanks
        • Like

Black Horse Car Loan???? Ripp Off


Please note that this topic has not had any new posts for the last 4633 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hope this is in the right place first off all - searched for Black Horse stuff and came here?

 

The issue we have is that my wife took out a loan for a car about 5 years ago and I agreed to make the payments each month for her as she fell on hard times at work.

 

The loan was for about £13K and I almost paid it off but I also had a few problems over a year back and we defaulted on some of the payments which is a shame as the loan should have been up as of SEptember last year.

 

She received some strong letters asking for payments and in the end I paid them all the arrears that they stated we had which as far as I was aware meant what we owed on the car we had paid?

 

Since I paid all of the arrears we have been contacted by a credit recovery firm and they want the "arrears" paying back but I have checked and everything that is owed is an extortionate amount of charges and nothing more, this amounts to about £1500.

 

The company in question have been very forcefull and have persuaded my wife to let them visit our home next Wednesday to discuss this issue. I personaly think this is uncalled for. We have paid the loan and are left with a car that is obviously worth a fraction of the original price and the loan recovery firm state the car isn't ours till this payment is cleared.

 

Any advice on where we stand and what the firm(s) can actualy say we owe would be much appreciated.

Link to post
Share on other sites

Hi despot.

 

You should be very wary of allowing anybody into your home.

 

What is the name of the recovery firm?

 

Els

BANK CHARGES CAMPAIGN CONTINUES - PLEASE SIGN THIS PETITION

 

Aktiv Kapital £300.00 SETTLED IN FULL

Capital One £741.47 SETTLED IN FULL

Citi Cards £1221.00 SETTLED IN FULL

LTSB(personal) £3854.28 SETTLED IN FULL

LTSB(business) £7487.97 SETTLED IN FULL

 

What poor education I have received has been gained in the University of Life

Link to post
Share on other sites

I think they are called credit style?

 

Im not happy that they are visiting as they will push the missus into something so Im sitting in on this one!!!!!!!

 

Its only extortionate charges that they want us to pay and not the loan as this is all paid off. Im not happy but im unsure where we stand legally on this issue - any help much appreciated.

Link to post
Share on other sites

I really think you should not allow these people into your home, despot. Many Debt Collectors are quite unscrupulous and I would not trust them as far as I could kick an anvil.

 

I'm going to move your thread to the Debt Collection forum, despot, where you should receive some expert assistance.

 

Els

BANK CHARGES CAMPAIGN CONTINUES - PLEASE SIGN THIS PETITION

 

Aktiv Kapital £300.00 SETTLED IN FULL

Capital One £741.47 SETTLED IN FULL

Citi Cards £1221.00 SETTLED IN FULL

LTSB(personal) £3854.28 SETTLED IN FULL

LTSB(business) £7487.97 SETTLED IN FULL

 

What poor education I have received has been gained in the University of Life

Link to post
Share on other sites

Don't let them into your home

 

Never buy a car on finance

 

Pay your arrears. Any company can add late charges. Check your initial paperwork, it usually details late charges etc

 

Ask for a breakdown.

 

DON'T LET THESE PEOPLE IN YOUR HOME. Even set up 2 chairs outside but don't let them passed the front door, remember they can come back at any time and break in for the goods (although they prob won't!) If they levy.

 

This credit company want their fees paying who collect the arrears. Thats why they have such an interest in meeting up.

 

In future, buy a cars for cash. No one can ever touch it then

Link to post
Share on other sites

Um, court Office, I DON'T believe these are baliffs... reason being that they are called a "credit recovery firm" in other words, DCA.

 

Can the OP confirm if they have recieved a judgement?

 

If it is with a DCA, they have no legal authority to visit your property if you don't let them. If you want to talk to them, make sure you phone up the local vicar, and that he is at the meeting...

 

Personally, I would just go out for the day, locking windows and doors etc.

 

Tom.

i will be off site for the next month or so. if you have any problems, feel free to report the post so a moderator can help you.

 

I am not a qualified or practicing lawyer.

Link to post
Share on other sites

Hi there

 

We had problems with Black Horse re our car loan when our business went bust - funnily enough we couldn't pay the monthly payments. After looking on this site we realised that any recovery action that a company may wish to take depends on the type of finance - we had a fixed sum loan agreement with Black Horse. BH insisted that it was a HPI agreement and registered the car as HPI and also an interest on DVLA. They sent round their debt collectors who arranged to take the car off us to lessen the burden of debt. We contacted Trading Standards who looked at our agreement and confirmed that we had a personal loan and that BH had no right to take the car from us.

 

They have had to now remove this as our loan is a personal loan and not HPI. Trading Standards are involved with the case.

 

But we are happy to say that some 10 months after starting this particular crusade we can now sell the car.

 

A HUGE SUCCESS FOR US AND 2 FINGERS UP TO BLACK HORSE!!

 

So keep looking on this site.!!!

Link to post
Share on other sites

I am surprised at this. We had a loan from Black Horse for our double glazing and they have been amazing. The interest on the entire 3k loan was only about 200 quid over the whole 3 years. Mind you we managed to not miss a payment so I don't have any first hand experience with their collections methods.

Paladine vs Abbey (2 Accounts)

Steps Completed

S.A.R. Sent on 31st October 2006

S.A.R. Received 1st November 2006

Letter received from Abbey saying statements and microfiche on the way Received 20th November 2006

Received 14 copy statements for 1 account and 12 for another on 21st November 2006. Began prelim prep.

Request for repayment of fees and schedule of charges sent on 27th July 2007.

Next Action

LBA going out on 10th August 2007

Link to post
Share on other sites

I would write to them cancelling the appointment. Underr OFT debt collection guidance they are not allowed to ignore your legitimate wishes in terms of how & when to be contacted.

 

Kepp a copy of the letter & send recorded delivery; I wouldn't even speak to these kind of companies on the phone to be fair. You are completely within your rights to do this.

 

Any charges / interest etc added on by the DCA should be allowed for in the original agreement so it may be worth checking this ( if you aren't sure scan it on here with personal info removed or take to your local CAB or trading stds ).

 

Alternatively speak to National Debtline on 0808 808 4000 for completely free confidential advice.

Link to post
Share on other sites

Send them this letter

 

Dear xxxx

 

Account Ref xxxx

 

Please be advised that I will only communicate with you in writing. I have noted your repeated attempts to contact me by telephone over the past few weeks/months and these have been duly logged by time and date.

 

Furthermore, should it be your intention to arrange a “doorstep call”, please be advised that under OFT rules, you can only visit me at my home if you make an appointment and I now have no wish to make an appointment with you.

 

There is only an implied license under English Common Law for people to be able to visit me on my property without express permission; the postman and people asking for directions etc (Armstrong v. Sheppard and Short Ltd [1959] 2 Q.B. per Lord Evershed M.R.). Therefore take note that I revoke license under Common Law for you, or your representatives to visit me at my property and if you do so, then you will be liable to damages for a tort of trespass and action will be taken, including but not limited to, police attendance.

 

Yours faithfully/sincerely

PLEASE NOTE - I am not a legal expert, what is stated is my own opinion and from what I have learnt from this forum and my own experiences.

 

DEBT COLLECTION LETTER/SAR/AGREEMENT TEMPLATES ARE HERE - http://www.consumeractiongroup.co.uk/forum/content.php?65-legislation

 

IF WE HAVE BEEN HELPFUL -PLEASE, PLEASE, PLEASE GIVE A DONATION TO HELP US TO CONTINUE HELPING YOU

 

I AM HAPPY TO RECEIVE PM's AND I WILL RESPOND IF I FEEL I CAN ASSIST BUT WHEN YOU DO CAN YOU PLEASE PROVIDE A LINK TO YOUR THREAD ON WHICH YOU WOULD LIKE ME TO COMMENT - THANK YOU

 

IMPORTANT - If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.

Before you decide,consider the users here who have already offered help and support.

Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.

If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon.

 

Forum rules - http://www.consumeractiongroup.co.uk/forum/forum-rules-please-read/9-forum-rules-please-read.html

Link to post
Share on other sites

Or you could possibly add that you charge £500 for your time on a consultation and could you make a formal request for a purchase order number ?

PLEASE NOTE - I am not a legal expert, what is stated is my own opinion and from what I have learnt from this forum and my own experiences.

 

DEBT COLLECTION LETTER/SAR/AGREEMENT TEMPLATES ARE HERE - http://www.consumeractiongroup.co.uk/forum/content.php?65-legislation

 

IF WE HAVE BEEN HELPFUL -PLEASE, PLEASE, PLEASE GIVE A DONATION TO HELP US TO CONTINUE HELPING YOU

 

I AM HAPPY TO RECEIVE PM's AND I WILL RESPOND IF I FEEL I CAN ASSIST BUT WHEN YOU DO CAN YOU PLEASE PROVIDE A LINK TO YOUR THREAD ON WHICH YOU WOULD LIKE ME TO COMMENT - THANK YOU

 

IMPORTANT - If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.

Before you decide,consider the users here who have already offered help and support.

Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.

If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon.

 

Forum rules - http://www.consumeractiongroup.co.uk/forum/forum-rules-please-read/9-forum-rules-please-read.html

Link to post
Share on other sites

Well the chasp arrived as expected and too be honest he was very genuine and helpfull, he was a kind of freelance agent (he is a farmer in AShbourne by trade).

 

Thanks to the advice and online documents on here we proved that we had received a settlement figure ont he arrears and I produced a bank statement that showed we had paid the arrears on time as erquested. He rang the credit company and they changed their tune.

 

Originally they wanted about £1600 off us but it aoppears that we owe according to them, They think, about £500 and this is mostly charges. I stated we wanted a access order for the full breakdown and we would pay the £10 fee and also asked for a copy of the original CCA.

 

THis flumoxed them and they admitted that Blackhorse didn't know how much we owed?

 

The chap that called advised that if they didn't give us the CCA we didn['t have to pay and stated that it seemed as if qwe knew what we were on about (thanks again to the forum) and he said as long as we paid what ever arrears we owed the chances were that blackhorse didn't have a leg to stand on with the charges and they would be waved!!!!!!!!!

 

Thanks again for a brilliant forum - we were in the right and they didn't know their rear from their elbow?

 

YIPPEE

Link to post
Share on other sites

Well done, despot (and Mrs despot), it sounds like you handled them really well!:) Doesn't it make you feel good?

 

Post your progress from now on so that we can see how it is all resolved.

 

Els

BANK CHARGES CAMPAIGN CONTINUES - PLEASE SIGN THIS PETITION

 

Aktiv Kapital £300.00 SETTLED IN FULL

Capital One £741.47 SETTLED IN FULL

Citi Cards £1221.00 SETTLED IN FULL

LTSB(personal) £3854.28 SETTLED IN FULL

LTSB(business) £7487.97 SETTLED IN FULL

 

What poor education I have received has been gained in the University of Life

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...