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    • the Town and Country [advertisments ] Regulations 2007 are not easy to understand. Most Council planing officials don't so it's good that you found one who knows. Although he may not have been right if the rogues have not been "controlling" in the car park for that long. The time only starts when the ANPR signs go up, not how long the area has been used as a car park.   Sadly I have checked Highview out and they have been there since at least 2014 . I have looked at the BPA Code of Practice version 8 which covers 2023 and that states Re Consideration and Grace Periods 13.3 Where a parking location is one where a limited period of parking is permitted, or where drivers contract to park for a defined period and pay for that service in advance (Pay & Display), this would be considered as a parking event and a Grace Period of at least 10 minutes must be added to the end of a parking event before you issue a PCN. It then goes on to explain a bit more further down 13.5 You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is. 13.6 Neither a consideration period or a grace period are periods of free parking and there is no requirement for you to offer an additional allowance on top of a consideration or grace period. _________________________________________________________________________________________________________________So you have  now only overstayed 5 minutes maximum since BPA quote a minimum of 10 minutes. And it may be that the Riverside does have a longer period perhaps because of the size of the car park? So it becomes even more incumbent on you to remember where the extra 5 minutes could be.  Were you travelling as a family with children or a disabled person where getting them in and out of the car would take longer. Was there difficulty finding a space, or having to queue to get out of the car park . Or anything else that could account for another 5 minutes  without having to claim the difference between the ANPR times and the actual times.
    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
    • Women-only co-working spaces are part of the new hybrid working landscape, but they divide opinion.View the full article
    • The music streaming service reports record profits of over €1bn (£860m) after laying off 1500 staff.View the full article
    • deed?  you mean consent order you and her signed? concluding the case as long as you nor she break it's conditions signed upto? dx  
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Bright house of horrors


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hi,

 

my partner and i have had 9 agreements with brighthouse,

between 2004 and 2009,

over the 9 items,

we have paid £2033 OPTIONAL service cover,

and over £900 dlc.

 

we only missed 1 payment when my partner was in hospital having our daughter(and they were not sympathetic)

 

1 clown threatened my partner they would come to the house and lift items from the house,

so i went into the store to have a word in his shell,but,he apparently wasnt working that day.

 

i have called the customer care (what a joke) number,and all i got was a mouthy little bitch,telling me that i signed for it so basically tough luck,

 

i trtied to explain, that when we signed for the goods we were told that we must take the OPTIONAL service cover,or we would not be able to proceed.

but she said this wouldnt happen,they would not force anyone to take the cover as it is OPTIONAL.

but i was sitting in the store when they told both of us that we NEEDED to take the cover.i am far from stupid,or deaf.

 

The damge cover was not even mentioned in the store,and we didnt even know about it until this week when we got copies of our agreements.

 

so over the 5years,we have paid nearly £3000 for absolutely nothing.

 

they are nothing better than a shower of crooks.and we will certainly not be back near.

 

anyone who has any info at all regarding claiming this money back could you please let everyone know.

 

p.s. anyone out there who is getting threats,dont hide behind the door,go in and sort it out,because this lot dont like getting what they dish out.

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put in a std PPI reclaim

 

see my sig

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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hi,

 

my partner and i have had 9 agreements with brighthouse,

between 2004 and 2009,

over the 9 items,

we have paid £2033 OPTIONAL service cover,

and over £900 dlc.

 

we only missed 1 payment when my partner was in hospital having our daughter(and they were not sympathetic)

 

1 clown threatened my partner they would come to the house and lift items from the house,

so i went into the store to have a word in his shell,but,he apparently wasnt working that day.

 

i have called the customer care (what a joke) number,and all i got was a mouthy little bitch,telling me that i signed for it so basically tough luck,

 

i trtied to explain, that when we signed for the goods we were told that we must take the OPTIONAL service cover,or we would not be able to proceed.

but she said this wouldnt happen,they would not force anyone to take the cover as it is OPTIONAL.

but i was sitting in the store when they told both of us that we NEEDED to take the cover.i am far from stupid,or deaf.

 

The damge cover was not even mentioned in the store,and we didnt even know about it until this week when we got copies of our agreements.

 

so over the 5years,we have paid nearly £3000 for absolutely nothing.

 

they are nothing better than a shower of crooks.and we will certainly not be back near.

 

anyone who has any info at all regarding claiming this money back could you please let everyone know.

 

p.s. anyone out there who is getting threats,dont hide behind the door,go in and sort it out,because this lot dont like getting what they dish out.

 

 

jonbhoy,

 

Check out my thread at http://www.consumeractiongroup.co.uk/forum/showthread.php?336908-Sales-of-Goods-letter-to-Brighthouse-amp-OSC-Reclaiming

 

You may find some answers to your questions here. I am currently in the process of reclaiming OSC and Late Payment Charges back from Caversham Finance LTD (BrightHouse).

 

pfuk

ALL COMMENTS OR SUGGESTIONS MADE ARE BASED ON MY OWN EXPERIENCES AND OPINIONS, IF IN DOUBT SEEK ADVICE FROM A QUALIFIED SOLICITOR.

 

<<<<IF YOU LIKE WHAT YOU READ, DON'T FORGET TO HIT THE STAR AND GIVE ME SOME REP.

 

ANY PRIVATE MESSAGES DEEMED TO BE NON SUBJECT RELATED, DEROGATORY OR INSULTING WILL BE REPORTED.

 

pinkfloydianuk

 

:attention:

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  • 1 year later...

i work for a large housing organisation, as an elecrical inspector etc. and

 

was called to inspect a problem at one of our tennants house reguarding problems with their brand new cooker,

which was smoking and tripping the electrics.

 

the cooker was bought and installed by brighthouse.

 

on inspection, the cooker cable had melted and was connected incorrectly,

 

the live was connected to the neutral terminal and neutral connected to the live terminal. and the earth wire loosely connected.

 

when i was there, a brighthouse field engineer had turned up,

 

when i question him about their electricians qualification etc,

he told me that they do no have any,

as they are trained 'in house',

 

when i asked where is the 'minor works certificate' i was told that they do not issue them as they do not have to produce any.

 

i stated that they have broken the law, by not complying to bs7671 electrical regulations and the electricity at work act,

and not being a register company with a goverment body eg the NICEIC, or a domestic installers scheme eg part P and not using qualified electricans.

 

the tennant also told me that no elecrical test had been carried on the cooker installation,

 

so how can brighthouse PROVE that it is safe for use.

 

luckly for the tennant they were not electrocuted..

 

.they are now seeking legal action against brighthouse.

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i work for a large housing organisation, as an elecrical inspector etc. and was called to inspect a problem at one of our tennants house reguarding problems with their brand new cooker, which was smoking and tripping the electrics. the cooker was bought and installed by brighthouse. on inspection, the cooker cable had melted and was connected incorrectly, the live was connected to the neutral terminal and neutral connected to the live terminal. and the earth wire loosely connected. when i was there, a brighthouse field engineer had turned up, when i question him about their electricians qualification etc, he told me that they do no have any, as they are trained 'in house', when i asked where is the 'minor works certificate' i was told that they do not issue them as they do not have to produce any. i stated that they have broken the law, by not complying to bs7671 electrical regulations and the electricity at work act, and not being a register company with a goverment body eg the NICEIC, or a domestic installers scheme eg part P and not using qualified electricans. the tennant also told me that no elecrical test had been carried on the cooker installation, so how can brighthouse PROVE that it is safe for use. luckly for the tennant they were not electrocuted...they are now seeking legal action against brighthouse.

 

WOW, thank you for registering with CAG to share this with us. Any chance you could visit the tenant and ask them to register as well so that we can assist if need be.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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often wondered this myself

and also with curry's etc?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 1 month later...

gonna close this thread now

 

if you have an issue

start a new thread

 

and tell us all about it.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

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