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Anglian water sharing our details ?!


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We have moved house , changed address with Anglian Water from our old to new and carrying on the payments and account etc etc , all fine..

 

apart from our LL has taken what she says is the balance of our account £61 out of our deposit !

 

She says she rang them and found it out ? surley she understands that this is our account and is being paid fine thank you very much and is transfeered to our new address ??

The account isnt held with the house it`s with us isnt it ?

 

And also i rang anglian and they say its illegal for someone to attempt to access our account info and for them to allow someone too ?

 

Can anyone advise ?

 

Thanks

 

Simon

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Welcome to the forum Simon, to m knowledge this is a breech of the data protection act 1998 and they have acted ilegally, you can report both parties to the information commissioner but double check with somone else as its not my primary area of knowledge.

I am a consumer helping other consumers. Together we can and will make a differance. Please double check any information or advise I may give as I like yourself am learning as I go along in life.

1) give a small donation to this site to keep it going because without this forum I would know nothing.

2) Use your experience to help somone else on another thread.

 

Please do not PM me, my mail address is my username at this site address . I will not under any circumstances give out advise or help through mail, only on the open forum, however feel free to mail me to point me towards your thread and general talk etc.

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