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I cancelled my direct debit as I am going on a debt management program

PTP have been informed of this and will have received offers and all the usual communication. I phoned the bank a few days after cancelling the dd only to find PTP had set up another direct debit without my authorisation, what should I do regarding this ?

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I cancelled my direct debit as I am going on a debt management program

PTP have been informed of this and will have received offers and all the usual communication. I phoned the bank a few days after cancelling the dd only to find PTP had set up another direct debit without my authorisation, what should I do regarding this ?

 

I would email them (PTP) and advise them that you do not authorise this and that you will be taken this matter up with the OFT. I would write to my bank and tell them that under no circumstances should a DD be set up again for them as they are doing this without your authorisation

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