Jump to content
  • Tweets

  • Posts

    • why not simply tell you supplier they have the wrong meter number you been paying for usage , and ofcourse you can view this online too so its not as if you'll owe anything you might get a nice surprise and find you are owed a refund.
    • The world of ballroom dancing went online to cope with the pandemic restrictions, but what does the future hold? View the full article
    • I would add, many companies have done everything possible to manage and carry on in difficult Covid19 circumstances to supply customers with what they need.   Continually making excuses for delays is not what I'd want from an installer and maybe the £100 deposit is not so important.   Get this deposit back if you can but, more importantly, find a local installer recommended by family or friends to carry out the works.
    • Hello all,   I hope you can assist me, as I am quite lost and confused at the moment.   Two years ago I moved to my actual flat. Throughout this time I have been with EDF first and now EON. When I moved in, my landlord didn't quite know which one was my meter and I picked the one that I believed was mine (now reading you I know I should have done a burner test..). During this time, I have been paying my bills and submitting the numbers that I believed mine, which actually agreed with my consuming patterns.   Today, all the meters appeared with numbers, but the one next to the one that I was using, which appeared with a different flat number. As you might have guessed, none of them had my flat number. I have just made the test and it looks like that one may be mine.   Now, how should I proceed? I have been paying bills is not like I wanted to avoid paying, but clearly there has been an issue. Could you please advice me on how to proceed?   Lastly, in terms of meter serial number, the one that I was using matches my bill and I guess my neighbor bill. The additional doubt I have is, who is paying for my meter and why are they still providing me with gas if no one is paying the one that seems to be my real meter.   Many thanks!    
    • Hi J,   You must decide what's your priority - make the gym honour what you were offered originally (perhaps trying to draw you in) ................   ............... or pay what they're now demanding to get the srvice you want.   Surley it's worth a go ?
  • Our picks

    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
      • 49 replies
    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
        • Thanks
        • Like

Those Cheeky Blighters at Ryanair!!!


Please note that this topic has not had any new posts for the last 4509 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

I had to book a flight for my wife to Ireland this evening and after doing the usual searches (the flight is for tomorrow) Ryanair came out the cheapest by a long long way at £69 (BA wanted £960!!!!:eek: ) But doing the booking on their website is quite a minefield of additional charges. They charge £6 to check-in at the airport (it's free if you do it online), £18 for one checked bag and if you want prioty boarding another £6 on top.

 

But cheekiest of all is the debit/credit card fees. £1 per flight when payment made by debit card and £3 with a credit card. So although you only make one payment transaction when paying for the flight in full, they charge you £1 for the outgoing and another £1 for the return flight. What a blooming cheek!!!:evil:

Link to post
Share on other sites

I read in the paper that Ryanair is taking its' website down in the very near future to include taxes and charges in its' pricing structure. Ryanair has always insisted that its' pricing structure is transparent as you know what the airfare is and the taxes etc levied separately are itemised, the OFT (or similar organisation) disagreed.

 

BA make charges for using credit cards as well - £3.50 per ticket. Don't know how you got quoted £960 though, the most expensive I could make a ticket for tomorrow (returning same day) was £295 on their website.

Lloyds TSB, Total Charges £900, Claim Filed for £1379 - Settled

 

Sainsbury's Bank Credit Card, Total Charges £90 - Settled.

Link to post
Share on other sites

lesson 1 dont travel ryanair travel easy jet lol

"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

We are being sued for Libel. Please help us by donating

 

Please support the pettition to remove Gordon Brown as he was not elected primeinister. He was elected Party Leader something completely different.

 

http://petitions.pm.gov.uk/gordan-brown/

Link to post
Share on other sites
Guest 10110001

This is the business model of low-cost airlines, getting you from A to B safely and cheaply.

 

Ryannair is good if travelling alone in pleb track, going local (to EU), no checked bag, no complimentary meals & paper, don't mind where you sit, £4 a cup of tea & buscuit, climbing airstairs/no jetbridges and dont mind using out of town airports with no onward connections. Its popular with backpackers laden with carryons and cant stuff them into the overhead bin.

 

Ditto easyjet, nicer fleet and better airports locations. [edited]

Link to post
Share on other sites
Guest 10110001

Distasteful it might but true, my partner flies for them.

 

Airlines do not check (they cannot check) whether a passenger's use of a wheelchair is medically legitimate, thus wheelchair users are fast-tracked through the terminal building and onto the aircraft regardless.

Link to post
Share on other sites

Ryanair are a low cost airline.

 

I fear any attempt to make them anything more will be futile.

"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

We are being sued for Libel. Please help us by donating

 

Please support the pettition to remove Gordon Brown as he was not elected primeinister. He was elected Party Leader something completely different.

 

http://petitions.pm.gov.uk/gordan-brown/

Link to post
Share on other sites
Guest 10110001

Some say Ryanair is an ultra-low cost airline. Heres a few Ryannair cost-cutting measures in use or considered.

 

Michael O'Leary explored the idea of removing onbaord lavatories from his 737's. He thought children can manage 2 hours without a bathroom.

 

The price of fuel is rising and cabin window shades add too much weight to the aircraft. Remove them.

 

Employees cannot charge their mobile phones at work - it increases the company elecrtricity bill. This set off a company rumour making its pilots deploy RAT power to conserve fuel during descent and final approach.

 

Removing inflight safety cards in the cabin and replacing them with stickers on the seat-back tray table.

 

Selling advertising space on the cabin walls.

 

Crews have 8 minutes to turn the aircraft around when the last passanger has deplaned without using APU power and conect to external power where possible.

 

One good idea from Mr O'Leary, doing away with illuminated no smoking sign in the cabin, since smoking is banned on all flights under the Air Navigation Order 2000, that's one less flightdeck switch for us pilots to worry about.

Link to post
Share on other sites

my applogise ive been through airport security training and my defences were up.

"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

We are being sued for Libel. Please help us by donating

 

Please support the pettition to remove Gordon Brown as he was not elected primeinister. He was elected Party Leader something completely different.

 

http://petitions.pm.gov.uk/gordan-brown/

Link to post
Share on other sites

Hi Everybody,

 

New poster - relieved to have found this group - I sleep better at night knowing lots of other people baulk at everyday rip-offs.

Re: Ryanair - I took my kids to Belfast last week on Ryanair - previously had only used Easyjet - was gobsmacked that I would have to pay for the courtesy of priority boarding!.

In the end, O'Leary and Ryanair will run into serious trouble over cutting corners. I just hope it's a legal thing and not public outcry about corner-cutting on safety after a crash.

Link to post
Share on other sites

O'Leary does have some good ideas - his recent suggestion that airport security procedures have more to do with politics than security, for example - but whilst he revels in presenting himself as a rough-diamond, outspoken rebel, he usually comes across as an arse who thinks rudeness and lack of service are virtues.

 

I don't fly Ryanair for a variety of reasons; primarily because I am able to make an informed decision.

Link to post
Share on other sites
Distasteful it might but true, my partner flies for them.

 

Airlines do not check (they cannot check) whether a passenger's use of a wheelchair is medically legitimate, thus wheelchair users are fast-tracked through the terminal building and onto the aircraft regardless.

Which is why recommending what you did is nothing more than exploitation of the disabled and why I edited your comments. :mad:
Link to post
Share on other sites
Guest 10110001
Hi Everybody,

 

New poster - .

 

Welcome to CAG.

 

was gobsmacked that I would have to pay for the courtesy of priority boarding!.

 

All LCC's do it, and one un-named charter airline (priviledged information) is considering letting passengers pay £5 at the gate for priority boarding.

 

In the end, O'Leary and Ryanair will run into serious trouble over cutting corners.

 

He is criticised vehemently but his passengers just keep coming back.

 

I just hope it's a legal thing and not public outcry about corner-cutting on safety after a crash.

 

Compromising safety doesn't happen in aviation, and Ryanair has had no crashes, fatalities or injuries in its entire history, and last year Ryanair carried more passengers than BA. I'll give O'Leary credit where credit's due.

Link to post
Share on other sites
Guest 10110001
Which is why recommending what you did is nothing more than exploitation of the disabled and why I edited your comments. :mad:

 

My post was nothing to do with exploiting the disabled. It about passengers pretending to be disbaled by bringing a wheelchair with them to obtain fast-track service.

Link to post
Share on other sites

And who do you think will suffer when this abusive practice gets more widespread? The ones who are in genuine need of assistance. Thanks to this kind of dubious advice, the airlines will then start exercising stricter control whereas at the moment, the fairly informal way in which it is done is a great boon to some. And don't think they couldn't, all they have to do is implement something whereby you have to show some proof of entitlement to a disability benefit. If you haven't got it with you, then tough.

 

Disneyworld used to operate the same type of policy, thanks to the abusers who did what you so blithely advised, they no longer do so. :mad: So yes, it is exploitation of disabilities, and it is despicable. :mad:

Link to post
Share on other sites
Guest 10110001
the airlines will then start exercising stricter control.

 

Airlines are smarter than that. When a pax with a disability is pre-boarded they are assigned a seat near 2L or an overwing exit door, if he gets up and walks around during the flight, or springs out of his seat demanding his wheelchair the moment I turn off the seat belt sign, they will be the last to disembark because its stored elsewhere on the aircraft. Pax with genuine disabilities know to arrange fast track at the time of booking.

 

Disneyworld used to operate the same type of policy, thanks to the abusers who did what you so blithely advised, they no longer do so. :mad: So yes, it is exploitation of disabilities,

 

Disneyworld was also exploiting it. They blithely allow guests to jump the queue including those with disabilities. They called it a Q-Buster ticket and attractions had separate hidden queueing structures for them.

Link to post
Share on other sites

I'm a rep and I can concur re the wheelchair [problem].

I have seen many guests going about their holiday with vigour for 7 or 14 days then suddenly need a wheelchair and assistance in the airport.

We can't question it and it is a despicable thing to do. Sometimes there are no wheelchairs left and the folks that really need one suffer.

Loubychew

 

I am not a travel lawyer. All info is based on my own experience of working in the travel industry in resort.

Link to post
Share on other sites
Airlines are smarter than that. When a pax with a disability is pre-boarded they are assigned a seat near 2L or an overwing exit door, if he gets up and walks around during the flight, or springs out of his seat demanding his wheelchair the moment I turn off the seat belt sign, they will be the last to disembark because its stored elsewhere on the aircraft. Pax with genuine disabilities know to arrange fast track at the time of booking.
Budget airlines don't have pre-assigned seats, so that's simply not true. And we are not talking about just wheelchairs, or do you think that only people in wheelchairs need assistance or qualify as disabled? :eek:
Link to post
Share on other sites
Guest 10110001
Budget airlines don't have pre-assigned seats

 

Only for able-bodied passengers. Bulkhead seats with extra legroom or near lavatories are reserved for pax with disabilities or those carrying infants.

 

do you think that only people in wheelchairs need assistance or qualify as disabled?

 

A wheelchair pax and a disabled pax have different handling procedures depending on the nature of the disability.

Link to post
Share on other sites

Again, not true at all. I travel extensively with both Ryanair and Easyjet and the extent of their disabled assistance is that they let you through first. All of which is irrelevant to the exploitation of the assistance policy by able-bodied people, by the way. :-(

Link to post
Share on other sites
Guest 10110001
Again, not true at all. I travel extensively with both Ryanair and Easyjet...

 

OK, that gives you have more command experience than me on the A319 and Boeing 777, with my company it's always been the case with low cost and sometimes domestic routes. Unlike gate agents or crew, able-bodied pax never see disability pax being pre-boarded in the cabin, so this this is like having a passenger in K48 telling me how to fly the aircraft.

Link to post
Share on other sites

Its stored elsewhere because it can be used to store explosives lol.

"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

We are being sued for Libel. Please help us by donating

 

Please support the pettition to remove Gordon Brown as he was not elected primeinister. He was elected Party Leader something completely different.

 

http://petitions.pm.gov.uk/gordan-brown/

Link to post
Share on other sites
Guest louis wu
Only for able-bodied passengers. Bulkhead seats with extra legroom or near lavatories are reserved for pax with disabilities or those carrying infants.

 

I don't know who you work for, but most extra legroom seats (those by doors) are given to Able Bodied Passengers (ABP's) in order that they may assist cabin crew in the event of an emergency. This is standard procedure for most worldwide carriers. Non emergency row 'legroom' seats (more commonly found on charter airlines) can be set aside for disabled passengers, but sadly most are now sold at a premium price.

 

A wheelchair pax and a disabled pax have different handling procedures depending on the nature of the disability.

 

ALL disabled passengers have different needs, whilst most fall within standard practice, no two disabilities are the same and each treated differently by ground crew. An example of this is when a disabled pax is boarded via the service doors (aircraft right). To put disabilities into just 2 catagories shows a distinct lack of knowledge, both on the subject, and on procedure.

 

 

Airlines are smarter than that. When a pax with a disability is pre-boarded they are assigned a seat near 2L or an overwing exit door, if he gets up and walks around during the flight, or springs out of his seat demanding his wheelchair the moment I turn off the seat belt sign, they will be the last to disembark because its stored elsewhere on the aircraft.

 

Disabled passengers are seated where it is most appropriate. This is dependant on which doors are used, the extent of the disability and passenger load. As a rule, physically disabled passengers are seated away from exit rows, the reason being is that able bodied passengers will exit the plane faster, leaving a reduced number of fatalities show deaths occur.

A standard wheelchair would not fit down an aircraft aisle (except maybe first class charter), and although you may not realise, most disabled pax are well used to being last off the aircraft, as to disembark before hand is not practical and not desirable.

 

 

 

I think you may find things to be quite different, in the back, than you imagine.

Link to post
Share on other sites
Guest louis wu
Its stored elsewhere because it can be used to store explosives lol.

 

 

James, not very helpful to the discussion. Please note, this isn't the bear garden:mad:.

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...