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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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barclays and ppi help


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hi i have a loan with barclays with ppi over14 month ago i tried to cancel this as i was no longer in employment and therefore would not get paid out, but they would not let me cancel it without taking out a new loan. I feel like i should have been able to cancel it with taking on anymore borrowing and i was wandering if i should apply again and ask them to cancel it from when i applied first time, can i do this. Dont know what to do any help would be appreciated on this matter. Thanks

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Hi saffy,

 

It looks like a single premium was added to your loan and that is why you were unable to cancel it without taking out another loan and paying in full.

 

Was the whole PPI issue explained to you, it would seem that if it were you would not have tried to cancel.

 

Have a good look thru some of the stickies and see if there are grounds for misselling as it would appear you were not given all the facts.

 

Good Luck.

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Hi Saffy,

 

The wonders of modern technology, even your computer wants to rip you off.

 

I would go with the standard letter.

 

It can be argued that because you ticked the box, you were in full receipt of the facts. But there are two problems, one the box was ticked for you and two can anyone really understand the terms and conditions of a PPI policy?

 

Go with the standard letter be persistent, ignore any rebuffs and just plough through. You can use the internet automatic click as a last resort.

 

Good Luck.

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hi thanks for that i will now send out a letter to them.
because this was a single premium insurance could i also go on the angle that i was no longer employed so it would not cover me and they refused to cancel it without a new loan being taken out, now how would they give me a new when i didn't work. (I am sure they wouldn't have) with no means to pay it back.
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  • 4 weeks later...

Hi Gypsy,

 

Your thread has escaped from the PPI forum in a reshuffle 3 weeks back.

 

I'll get it put back there for you.

We could do with some help from you

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Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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I am just awaiting the Fin Omb. report, so will tell you how i go very soon. Its not a quick process thou with barclays.

If I have been of any use to you in my response please click my scales. :oops:

 

MBNA WON 16/3/07 £1700 :p

Barlcays N1 fileld in and awaiting funds to take them to court.

 

If you want to spend some of your money from your new spending saving scheme why not buy a flybook laptop. http://www.everythingflybook.com. I can highly recommend them.

Currently in Litagation with Barclays 11/5/7 ( Awaiting Court Date )

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