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    • Thanks very much Bank. I have topped and tailed my LOC and printed off a copy which I shall post tomorrow by First Class post at my local post office and also obtain a proof of postage. I'll also email them a copy. I've opened a MoneyClaim account, and shall now begin work on my draft Particulars of Claim which I shall post here for your thoughts. And I shan't be using the Moderation service.
    • Yes, it struck me this morning that I'd got it wrong    - no involvement of UKPPO in any previous Tesco thread    - there would have been an entrance sign to a Tesco car park    - CCTV isn't something associated with Tesco car parks. Presumably whoever runs the car park has put CCTV at the electric, and probably BB, areas, done absolutely nothing to stop abuse, and then rubs their hands in glee every time the CCTV catches a motorist out. You can pay £60 and this will go away. Or you can defy UKPPO and rely on their non-respect of POFA, consideration period, etc., should they be daft enough to do court later down the line.  We would support you all the way.
    • thats not the way to do it sorry. sorry so what is your problem? that vanquis paid the £560 or that they are now chasing it? how old is this debt? dx  
    • If you visited Qatar you could be detained at the border, if the debt has been notified.  If you are only in transit and do not seek to cross border into Qatar you might be ok, but you may want to seek formal advice about this.
    • Howdy, I had a short lived credit card with Vanquis that I did not need. I paid it off in full and called them and closed it with the person at the other end. 2 months later they started sending me messages about late payments, I called them and to find out that the card had not been closed in error and 6 weeks after it should have been closed they paid a google debit of £560. I hit the roof and made a formal complaint that took them well over a month to respond to. They agreed they were at fault, refunded all late payments fees and offered me £100 in compensation. However they said the debit amount stood as 'I had benefit from it' and I should get a refund from google. I hit the roof again but they have stuck to their guns. The debit from google is a genuine one but I wanted to dispute it with google so closed the card so they would have to engage with me. But surely that's neither here nor there surely? What is the next step? Ombudsman takes forever doesn't it?  thanks in advance
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Bank claims may resume in courts, BBC News, 05/02/08


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I think that the reason is that some courts imposed a stay until February and some until the judgement of the court. The question of when this will be interpreted, ie Judge Smith's decision or the final final judgement after the appeals process is not clear. Another issue as to the advice for the County Courts that the Judge in the OFT test case may have to make.

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Exactly. But considering that the reason for the stay was to bring clarity and uniformity to the SCC system (allegedly :rolleyes:), it would make no sense for them to be allowed to resume now before the whole issue has been decided. If claims are allowed to be unstayed now, it would show the whole thing to have been nothing more than a stalling tactic, as what is there now that is more helpful to a county court judge than was 6 or 8 months ago?

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Can you clarify SCC?

I think you are saying that it was done to bring uniformity to the County Court system in terms of judgement. Right?

If they then allow cases to go ahead we then have the same situation as 6 to 8 months ago when one judge may have one judgement and another one may think differently. Right interpretation of your post?

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SCC = Small Claims Court, yes, sorry. :-)

 

And correct interpretation, yes. I know the current case is about whether the UTCCR apply and therefore whether the OFT has jurisdiction, but in reality, I'd take a bet that very few judges will be prepared to move on this until the UTCCR, the declaration and the appeals are all done and dusted. :-(

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IMHO.

The courts system and the D.Js. have been in total despair re the bank charges re-claims and it would serve absolutely no purpose at all to re-start the claims hearings, (Claims should of course carry on being filed) until after ALL the hearings and appeals have been spent. D.Js have come no further forward and would not make an individual decision until after appeals etc. BANKS however could negotiate to settle out of court honourably and morally, but what has honour and morals to do with the way the banks have been behaving with OUR monies. BOOKWORM I accede to your guidance and wisdom. "EXEMPLO DUCEMUS"

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I do not personally see how they can lift the stays when no decision has been made. Justice Smith has clearly stated that he has no reason to lift the stays nor any jurisdiction over county courts continuing with a claim if they felt it warranted the hearing before the result.

 

Lets look at the evidence:

 

Not lifting the stay

1. Banks remain in control of the cases

2. FOS refuse to take cases further

3. Banks keep all that money being squirrelled away for the repayments, making more money in interest

4. Banks are going through a rough time :rolleyes: with "problem customers" and "sub prime borrowers" and money has been lost through deals with both classes. If they have that money left in the coiffers a little while longer (lets remember the banks use the money to investand earn money) then they can recuperate some of those losses.

5. District Judges can be better guided on the whys and wherefores of the claims leading to correct outcomes

 

Lifting the stay

1. It restores the justice balance and allows the courts to possibly making the wrong decision

2. Banks will return to "defending claims" paying GWG then placing pressure on claimants during the lifetime of the claim by stating their charges are lawful as no true decision has been made (putting the number of claimants who do not continue after recieving this info from the banks)

3. Deluge of claims being processed leaving many waiting for a hearing possibly for as liong as the OFT hearing decision is made public.

 

Just my honest opinion. I wuld sooner the stays stayed in place and get this argument over with once and for all!!

 

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