pounds till payday debt: need help urgently

[petermarston]

I have had exactly the same problem this month, although they have already phoned my employer!

 

Help

[Hopeful1]

I have had exactly the same problem this month, although they have already phoned my employer!

 

Help

 

Hi Peter

 

Have you read the 1st page of this thread? There's some useful info there. If you need more support, start your own thread and people can help you along your journey.

[lavinarose]

I too would like some help. This is my first post so Hello to everyone. I don't really use message boards but I asked a question on Google and here I am! About pounds till payday based in Malta, I too asked if I could defer loan and they said they wouldn't. I am concerned though that they may ring me at work if I don't pay them next month. However, my financial circumstances will improve by the end of January 2009 and will be able to pay it all back. Has anyone cancelled their DD with them? Reading through similiar posts it appears that no one has done this. Any advice welcome please. Thanks in advance.

[082stewie]

Hi all,

 

I had/have a loan with these sharks. I took out 5 loans month after month and got into a massive hole whereby I was stuck. A grand a month and paying back something crazy like £1289. When the hole was to deep I defaulted and then got the phone calls etc etc.

 

I got the threats to about calling my work etc, I told the young lady if she called my work I would have no choice but to send of a formal complaint to Trading standards. I was willing to pay back a certain amount each month and that was it. I kept on getting calls and now have been passed onto a company called Clarity.

They offered me a reduced payment for 7 days, they wanted £1100. I said errrrrrmmmm Get lost! Ill think about it.

 

Then another phone call from them to arrange an appointment with one of the collections team at my home. She then asked if they could have my address???? ARE THEY F****ing insane!! I again said errrrmmm Get Lost, I dont want any visits from anyone from that company near my office or home. Ill give you £30 a month on the reduced offer. And that is all I can afford and if you want more then take me to court. They accepted!

 

They have since provided the banking details to deposit the £30 a month and are content with that.

 

I'm paying back this loan at the rate I can afford, they will get the money but in time. Its also interesting to note every time they phone me and ask for the security questions I always give them a different post code and I seem to pass through the data protection??? They havn't got a clue!!

 

Stewie!!!

[lavinarose]

Stewie - thanks very much for getting back to me. I can pay them back but not until end of January - I suppose I would expect to pay £69 default? As I mentioned I can cancel DD (have Internet banking) what does anyone think please? (I hope there aren't too many people like IrishMaverick on these Forums) - lets hope he never has a life threatning disease and had to go partime and then on half pay:rolleyes:

[082stewie]

Hi Lavina,

 

First line of defence is attack and I am certain he feels like a twit now, considering the industry he is working in is under investigation by the FSA and FOS. His days and others like him are numbered I would say.

 

If my experiance is anything to go by they will make you an offer without the default payment. They just want the bulk of the money back. I check my credit profile on regular basis and there are no defaults listed.

 

I would hold out and when they do make contact, and I can assure you it wont be long now. Tell them you will pay the original amount of the agreement and no more. If they argue tell them to take you to court, thats when they backed off very quickly.

 

They made plenty out of me...

Dont let them bully you into paying for penalty charges that are way over the top.

 

 

Stewie

[UnluckyShamrock]

I recently took out a payday loan with a company called Pounds till payday (northway broker ltd) for £400. i am having to repay £518 in total but am not able to pay on the due date. i have contacted them to try and arrange some smaller payment arrangements but they say they cannot do this and if i cannot pay that they will contact my personnel department where i work.

 

i think i would explode with humiliation if it came to this.

 

are they legally allowed to take this action.

Can anyone think of action i cold take to stop this happening. They won't come to an agreement with me and they have my employers phone number.

 

is there anyone on here that could look at my agreement and help a guy out.

 

Hi,

 

I am having the same trouble with them at the moment!!

 

Can I ask how did you deal with this in the end?

 

Many thanks

[082stewie]

Hi there,

 

I had issues with them. I ended up with a company called Clarity. Not to bad as far as DCA's go.

 

Stewie

[nish40]

Hi,

 

I am having the same trouble with them at the moment!!

 

Can I ask how did you deal with this in the end?

 

Many thanks

I found this letter on another forum.

The guy who sent it never heard from them again, as They get confused cos they dont know english law. These are the original posters words not mine BTW

 

Dear Sir or Madam

 

REFERENCE NUMBER: ******

 

I am writing with regards to the outstanding balance I have with Northway

Broker Limited (trading as Pounds Till Payday).

 

 

After new information has come to light regarding charges, this debt is now in dispute due to the fact part of the outstanding debt is made up of

unlawful charges. These charges are disproportionately high and therefore

they are contrary to the Unfair Terms in Consumer Regulations 1999. In addition I believe that the charges are a Penalty. Penalty charges are irrecoverable at common law. The precedent for this was Dunlop Pneumatic Tyre Co Ltd v New Garage and Motor co Ltd [1915] AC 79.along with Murray v. Leisure play [2005] EWCA Civ 963 It was held that a contractual party can only recover damages for an actual loss or liquidated losses. It is clear that these charges do not reflect any actual and or real loss.

 

I would also like to make you aware of The Office of Fair Trading Code of

Guidance in which it states: putting pressure on debtors or third parties is

considered to be oppressive This includes: Ignoring disputes about whether money is owed and refusing to freeze action if the debt is in dispute.

I therefore hope to receive your full co-operation in this matter and would like to request a written response to that effect within 14 days of this letter.

 

In addition due to the nature of calls and messages I have been receiving, I will regard any further approaches other than in writing as harassment under S40 of the Administration of Justice Act 1970, and any inappropriate written contact as harassment under that Act or S1 of the Malicious Communications Act 1988.

 

As such you are now to cease any telephone calls to my residence. This

includes and does not fall short of contact by telephone to anyone you have on your computer system as a 'referee'.

 

Under Section 10, subsection (1) of the Data Protection Act 1998 you are to stop processing the data you hold on system for my 'referees'. You have 21 days from receipt of this letter to state that you comply or intend to

comply with my request. Should you not comply or intend to comply, you are to state your reasons as to why.

 

Non-compliance with my request will leave me no further option but to report Poundstillpayday to the Office of Fair Trading.

 

Yours Sincerely,

 

 

 

Hope it helps

[nish40]

Im sick of reading these sob stories , I used to work for a collections company and have heard every excuse for not paying off a loan.

You took out a pay day loan these loans are only issued for a maximum of 30 days their a short term loan.

Why did you take the loan in the first place if you couldn’t afford to repay it. ? ( ask yourself that)

Did you read the terms and conditions ?

Did you understand what the % APR was ?

Did you understand what the product was im sure this was explained to you when you applied for the loan.

There is no point in blaming Pounds Till Payday, its about time you took responsibility for your own actions if you replayed your loan on time in accordance with the terms of the loan they would not be sending you threatening emails/letters

Quit looking for ways of getting out of repaying and just come to some arrangement with this company.

PLEBB

[Chels66]

We used a combination of the advice in this thread to get these people of my son's back. As soon as they try to contact another family member or your place of work they are screwed. All you have to do is tell them that they have breached privacy laws and that you will be reporting them to the Financial Ombudsman. However, you also need to make sure you cancel any direct debits for these people and other associated companies such as Month End Money who they use to try and collect their illegal charges. Our son had to close his bank account in order to be absolutely sure - they had managed to put him into informal overdraft by taking money via M E M which then meant that his BANK added more charges to his account. However, when we explained who these people are they very kindly removed them.

 

Oh, and I think that Irish Maverick is probably one of their people. If not, he should try and deal with them himself and see what happens . . .

Edited June 5, 2009 by Chels66
Update

[Tigger999]

I am currently mid argument with this company. Through my own fault I cannot afford my repayment, I have called them and told them this offering to pay monthly installments but they have refused. They have contacted my employer being aggressive with them and also have verbally threatened my partner when they've called me at home and I haven't been home. I need to know where I stand legally with this company please can anyone help?

[galaxy2135]

Hi

Like Chels66 says, tell them that they have breached the privacy laws when they have contacted your employer. The best advice I can give, which worked for me was to contact your bank and stop any payments to them initially. Once you have done that, they will send you a letter requesting the whole amount. Write and send offer of payment and financial statement and ask them to freeze all interest. Include your first payment with this letter as it shows your willingness to repay. Hope that helps.

[cerberusalert]

I am currently mid argument with this company. Through my own fault I cannot afford my repayment, I have called them and told them this offering to pay monthly installments but they have refused. They have contacted my employer being aggressive with them and also have verbally threatened my partner when they've called me at home and I haven't been home. I need to know where I stand legally with this company please can anyone help?

 

 

Make a complaint to your local trading standards & the OFT with regards to their harassment and threats, they are in clear breach of OFT guidelines & CPUT ;

 

Consumer Direct - Contact us

 

OFT Complaint form

http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/DebtCollectionComplaintForm.DOC

 

The Office of Fair Trading: Contact us

 

[email protected]

 

 

tel: 020 7211 5823

 

The Office of Fair Trading: Debt collection practices

 

http://oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf

[robjam1969]

Tigger/galaxy

 

There is lots of info on these cowboys on the payday loans forum. PTP will only keep the debt for 4-6 weeks before they pass to a DCA called Clarity. They will happily take small monthly payments.

 

PTP won't negotiate so it is pretty much a case of ignoring them and wait for them to pass on. Whilst complaining to OFT etc is good won't get you any relief from the idiots that call in the short term. Some have been known to be very unpleasant. hang up every time! If you pay by card make sure you 'lose' it and get replacement and make sure they do not try and reinstate any direct debits.

[galaxy2135]

If you pay by card make sure you 'lose' it and get replacement and make sure they do not try and reinstate any direct debits.

 

 

just to point out - if you have authorised a payment on a bank card, then lose it' they can still take the money and you would have to argue the toss with them and the bank - been there, been caught out. Apparently the new card and old card are linked! Ask any bank

[postggj]

well its the first 12 numbers on the card

even if the card is cancelled they can still take money out through a continouse authority mandate

 

the way to deal with this is when you request a new card get the bank to put a stop on the old one

[gilligandebt]

I realise this is an old post, but its in the Terms and Conditions for most of these companies that you give them contact details so that they can ring people if you default. So they would argue they are not breaching Data Protection as you have provided the informaiton. Most people don't actually read the T&C's in online apps, just tick the box.

 

Also legally a digital signature is acceptable these days.

[slgsue]

Sorry to butt in. Just want to make a point that if you ever ring PTP to discuss your account, you are intimidated, accused of lying and made to feel about an inch tall well that was my experience

[42man]

If anybody is indeed experiencing any sort of verbal abuse then please DO record the calls....

[Little Lady81]

Please can anyone offer any more upto date advise on recent dealings with this company.

 

I have had to cancel my direct debits due to a change in my financial situation and have had loans with this company on and off for approx the past 3 years (yes silly me I know but once you start it is a very quick downwards spiral) and this is the first time I have had to do this. I dare not think about the interest I have paid over this time period.

 

Anyway, I do intend to send them a financial statement detailing my situation and make smaller more manageable payments to them - I also want to get out of this endless cycle of borrowing with them.

 

I am also puzzled as when I rung my bank they said that although PTP have been collecting regular direct debits from my account there is no actual direct debit set up. Does anyone know if this goes against banking regulations or the direct debit regulation scheme?

 

Any help/advice or template letters woould be gratefully receive as I need to try and find some light out of this very dark tunnel.

 

Thanks

[jo0410]

I have had dealings with this company in past couple of months before my finances went dire due to an unforeseen event. After numerous stroppy emails from them and millions of calls. These bullies dont frighten me but it is embarrassing to receive calls at work so I sent them a telephone harassment and unannounced visit letter basically saying i would only make contact in writing or email. I am now awaiting a response to my CCA letter and have sent them an token offer per month which I doubt they will accept.

[42man]

It would be interesting to know what number their consumer credit licence is....

[SOD'EM]

It would be interesting to know what number their consumer credit licence is....

 

 

 

 

About PoundsTillPayday.co.uk

 

PoundsTillPayday.co.uk* is a discreet and convenient payday loan service. Serving England, Northern Ireland, Scotland, and Wales, our 100% online service offers the most hassle free payday loans available.

Our application form is short and easy to complete. Our Customer Care agents are knowledgeable and friendly. And once approved, your funds will be paid directly into your current account.

*PoundsTillPayday.co.uk is a trading style of Northway Broker Limited.

Northway Broker Limited is:

 

• Registered as a company in Malta with number C36144 and registered office 7th floor, 2 Airways House, High Street, Sliema, SLM 1549, Malta.
  
• Licensed under the UK Consumer Credit Act 1974.
  
• Authorized and regulated by the Malta Financial Services Authority for the purpose of money broking.
  
• A member of the Consumer Credit Trade Association and subscribes to its code of conduct.
  

Northway Transfer Centre Limited is:

Subsidiary of Northway Financial Limited

Registered as a company in the Isle of Man with company number

002318v

 

 

 

 

 

 

 

 

Simples:wink:.

[SOD'EM]

Loads of different names in lots of different places.??????

 

 

What's that all about?

 

 

Well, I can make an educated guess really:p