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Perhaps I worded this wrong. This is what I wanted to clarify.

When you request a CCA from original creditor what should you receive?

I was on the understanding that I should get an up to date account summary,a copy of the CCA,plus if card protection is on the CCA I should get a copy of the document. Correct me if I am wrong.

Anyone?

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Perhaps I worded this wrong. This is what I wanted to clarify.

When you request a CCA from original creditor what should you receive?

I was on the understanding that I should get an up to date account summary,a copy of the CCA,plus if card protection is on the CCA I should get a copy of the document. Correct me if I am wrong.

Anyone?

 

Hello Shirei,

 

If you send your creditor a section 77/78 request under the CCA, and pay the £1 fee, they must supply you withing 12 working days (breach) and within 1 calander month (criminal default) plus postage time.

 

Your Credit agreement this should included the terms and conditions

A account statement

 

That is all they have to send you to comply with this request.

 

If you want all of the information that they hold on you, send a full SAR, but I bet you don't get the policy document

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

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