Advice needed Next Catalogue and debt collector

[thetrav]

Hi,

Many years ago my wife purchased some goods from Next via the catalouge. The bill was always paid on time etc. Eventually we got married and also moved house. We genuinally thought that we had paid all our little debts off in full to make a fresh start.

Some 2 years later and totally out of the blue we get a call from Robinson and Weay (or something like that) sayign that she didn't pay the next bill.

 

They are extremely rude, demanding to know where not only my wife works but how muchmoney she gets etc.... They are demanding £200 immediately and another £200 next month to clear the debt. We have offered £50 per month but they won't accept it and have now passed it onto the legal department.

I am tempted to dig our heals in due to the appalling attitude and demand to see a signed credit agreement as I am pretty sure that one will not exist.

Any advice welcome

[tiglet]

Get those heels digging and demand that copy of the agreement (which won't exist).

 

If, by some miracle, it does then you can send a SAR to see where these figures have actually come from. They should provide a breakdown on request, but often the only way to get the full info is the SAR.

[Mrsmancmonkey]

Get a S.A.R - (Subject Access Request) done immediately.......I would definately not hand any of your hard earned money to them in the first instance as its the same as me banging on your door and saying you owe money to Joe Bloggs and then you paying up.

 

You need to establish whether they are entitled to collect the monies and of course if you do actually owe anything.

 

The cheeky so and so's good luck with it