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elecyac v HSBC


elecyac
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Hi elecyac. Welcome to CAG. You can obtain bank statements from any bank as long as it is within the last six years and also whether the account is open or not. All you need to do is send a SAR (a template for this is in the bank template library - link below) add your details eg sort code, account number, name address etc and enclose £10 cheque or postal order made out to HSBC.

 

link for letter:-

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/516-1-data-protection-act.html

 

Letter needs to be sent to:-

 

HSBC Bank Plc

Service Quality Team

Arlington Business Centre

Millshaw Park Lane

Leeds

LS11 0PP

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[sIGPIC][/sIGPIC]If you think my post was helpful, please feel free to click my scales

 

 

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Moved here for you and re-titled.

Feel free to ask for further help,and keeping us updated with your progress, will also help others.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 2 months later...

Thank you for your help, I sent the letter for my Account charges to be sent to me on Jan 28th 2008 and nor recieved a reply yet,

the £10.00 cheque I sent has not been cashed. What is the new response to be, Help wanted,

 

Thank you.elecyac

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  • 2 weeks later...

HI There

I sent an email to HSBC Data Controller Friday lunchtime asking what had happened to The Subject Access Request that I had sent in on Jan 28th, Within One hour I had a reply giving me the following

explanation, the numbers of people who are asking for S.A.R is 6 times the

normal, the result of which means it is not possible to meet the 40 day limit.HE could not go into any details on the web for security reasons.

he will follow up on Monday with a letter.

I now know that they have received my S.A.R and i have the ref/no

 

 

elecyac

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  • 1 month later...

Hi There

I have just today had a list of my bank charges, how can I send a copy to you to have a look at and advise me on the best way to move forward, I would like you to see this letter and charges list.

In the letter it says that the "FSA" have agreed to suspend the normal timetable for dealing with Bank Charges Complaints.

The bank has not charged me for this list and have agreed to waive any fees due for production of this information.

 

I would like your advice on his letter and your help in understanding the charges,

 

 

thank you elecyac

Edited by elecyac
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Hiya elecyac here's a thread that will help you sort out the charges

 

http://www.consumeractiongroup.co.uk/forum/hsbc-bank/15518-charges-description-statements-please.html

 

You need to put all of your charges into the CAG spreadsheet to calculate the value of your claim. As a rule of thumb, if your not sure if a charge is a penatly it normaly is so include it in your claim schedule :) and they will tell you if its not :D.

 

Then send off your schedule with a preliminary letter to HSBC to ask for your charges back :)

 

pete

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Thanks Castlebest

Can I email you a copy of the letter and charges,with the personal details removed, for your advice on if that is all the charges.

We have non of the old statements.Please read it, then you will see what I mean.

I am going thru a rough time at the moment, I am a disabled OAP with Parkinsons Disease and last week was in hospital with diabetes.

 

Thanks Elecyac

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Hi Castlebest

Thank you, the email is on its way to you,sorry about the delay in nswering your Pm It would not let me send the Pm

I think I deleted your PM ok.

 

Thanks again for agreeing to look at the letter o see what I can claim and

have a look to see if HSBC are trying to pull any strokes.

 

All the best.............elecyac

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Hi there Castlebest

Did you get my email to you, I have had emails held up at AOL

for five days in the past.

I am not rushing you, Just Concerned

 

thanks elecyac

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Hiya Elecyac, I have looked at what the bank have sent you and all of those charges are penalty's so you can claim them back :).

 

You can either enter the charges from both lists onto the simple spreadsheet in date order or if you want to ask for the interest back too you will need the proper statements showing how much interest you have been charged and enter all of that into the advanced spreadsheet.

 

The letter says you have internet banking? if you do you can download all of your statements for the last 6 years online which will save you messing about with the banks customer support people :).

 

pete

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Hi Castlebest

Thank you for that advice, I will get in touch with the Coventry Branch of HSBC and ask I can pick the statements up It s not my Account but if the person gives me a letter, giving me permission to pick up the statements,also ring them up and tell them my name and address, plus the letter, and my Driving licence.

I will let you know how I get on. Being retired I do not mind the 75 mls round trip,gets me out of the wifes way.

 

I closed my account with HSBC 3 years ago, I had used this account

for 34 years all my wages went into this account. All my bills where on direct debit, I had just moved house and the cash was paid thru HSBC

account I moved a lot of cash into this account and in excess of £200grand went thu this account in one month.

Every ^ months the bank sent financial report to our house, This one was in an unsealed envelope with this report in it, 6 pages showing all my spending in the previous 6 months. with account No's sort codes and my personal details from not only HSBC but the other bank accounts I had transferred cash from to buy my house out write.

I complained to Head Office but to no avail,

 

I just wish I had known about this site and BANDIT I closed the account. Never been in the red, So they where always using my money.

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Thats the way they operate Elecyac, they have no honor and I would think no pride, they treat everyone the same weather you have been with the bank 34 days or 34 years all they see is money.

 

Greed is a very ugly thing

 

pete

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