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No CCA - Can debt be removed from credit ref agency


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I am receiving letters from a company called Aktiv Kapital for a debt that I am unsure where it has come from!

They say it is a HSBC bank account debt but I have never been with HSBC - the amount is for £500.


I have repeatedly asked them for more information on this debt and a CCA but they have not responded to my requests and they have not chased the debt since the beginning of December.


If they are unable to supply a CCA or any further information on this debt can I get them to remove it from my credit record?


Any advice is appreciated. :confused:

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