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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Yes Car Credit PPI can anybody help


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I am coming to the end of my contract with Direct Auto Finance, I bought a Car from yes Car Credit in 2004 and now have 3 final payments to them so the end of March is my ast Payment.

I missed 1 payment through the whole process and suffered for that with charges and endless telephone hassle.

 

I was not told that the PPI was optional and that i had to have the PPI to sec ure the Car.

I have been paying #150.47 a month over 42 months.

 

Has anybody had success claiming back the PPI,Do i wait until have made my final Payment or do i just go ahead now.

What is the Process i should start with.

Any advice would be very helpful ths money would pretty much clear my outstanding Debt.

Mnay thanks Happyalf

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Thank you for your reply i intend to do this,I am reading the Stickies as advised.

So would anybody say it would be better to wait until i have made my last payment March or just go for it Now.

 

Hope to keep posting and also hope others will join me on this i can't be the Only person that was Sold the PPI.

 

So if anybody who has already done it please join in here so we can share info.

 

Looking forward to this :lol: Thanks everybody.........

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To be perfectly honest, it will probably take that long to be in a position to take the matter further. For instance, if you need to do a DSAR they have 40 days to comply - even if you have all the paperwork to hand now you will have to give them 28 days to respond to your demands for repayment.

 

I would start the process and be ready to issue an action the day after you have finished paying - of course that is just my opinion.

 

 

 

 

 

 

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Hi thank you yes i do have the paperwork am i right in thinking that the amount to claim is everything that comes under,

 

" Additional Optional Non Cancellable Insurances"

 

Also the Interest in this Section.

 

I have not been able to find anybody who has Won with DAF there must be lots .

 

Thank you again Regards Happyalf.........

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We had this problem early on with bank charge claims - many people started to claim at the same time, but it took about three months before the numbers of "won" cases started to really get going.

 

Am I right in thinking that this is a fixed term loan with all the interest front-loaded at the beginning?

 

If so, then you are claiming the PPI and the interest - you then add 8% simple interest on that amount from the date of the agreement to today. You can calculate that by using the bank charge spreadsheet which is in the Bank Template Library.

 

 

 

 

 

 

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