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E-On \ Powegen - Really quite naughty


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Hi All,

 

It has been ages since I posted on here after getting lots of help last year with a Powergen dispute which, with CAGs help, I thought I had resolved. It has sort of cropped up again and I was wondering if people think I should take this further with complaint or court action. Brief history....

 

DCA started chaising me for over a grand that Powergen claimed I owed from a shared rental property between 2002 & 2004.

 

After requesting an SAR and going through it with a fine tooth comb it seemed that Powergen were unable to prove to me how they came to this figure. The only reference was right at the top of the SAR which was "balance brought forward" from before 2002. I said I wanted to know how they came to this figure, meter readings, meter tariffs etc or leave me alone. Pre-payment meters were fitted in 2002 anyway so all elec used from then on was paid for up front.

 

There was also some confusion with the DCA at this point as they sent me a letter asking for £32 for the same account, which was much better than £1200 but I still refused to pay it as it just wasn't possible to prove what it was all about.

 

Anyway, the same DCA wrote to me today, some 12 months after it had all gone quiet chasing the original £1200 for, get this, under payment on a pre-payment meter scheme between 2002 & 2004.

 

Now it seems to me that they have just moved this debt forward to post 2002 and are now claiming it is for underpayment on a pre-payment meter so they can try and recover it when I already know through the SAR that they have no way to prove how they came to this figure and that it was indeed from before 2002 anyway.

 

I spoke with the DCA on the phone and politely explained the situation, told him to look back at their records and I looked forward to seeing them in court if they wanted to take it any further. His exact words were... "erm, I know when to back pedal so I think we will just leave this as it is" He said that the only reason it had cropped up again was because a £10 payment had been made to the account in the last twelve months, which he assumed was the £10 SAR request fee which had got muddled up.

 

I very much doubt the DCA will be back as he seemed to understand he didn't have a leg to stand on, however I am now wondering whether or not to take this further myslef.

 

Powergen or the DCA have obviously changed the source of the debt to make it look like it is still valid. I have written proof in the form of the SAR that the debt is from before 2002 and they have since altered the details to make it look as though it is post 2002. I think I am holding their smoking gun but can't decide if or how I should now press the issue.

 

On a seperate and unrelated issue the same DCA has also tried to chase my partner on behalf of Powergen for electricity used in her house before she even lived their. They obviously failed to find the previous tenant, found out who was living there currently and put HER name to the debt. Fortunatley the rental agency were able to provide details of the tenancy agreements and she proved it was not her problem, but there is another case of this DCA just making things up as they go along.

 

I just hate the idea that if someone like my gran got themselves into this sort of situation they would be raiding the savings account to pay some bully DCA who were chasing money based on falsified details.

 

Any suggestions on how to slake my vindictive thirst would be appreicated :)

 

For those interested this DCA work out of a building called Leodis Court in Leeds and have a number of different names.

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This really does show how badly they manage accounts, it is up to you how you wish to handle it. You could go to energywatch or try phoning powergen and demanding they send you written confirmation the account is clear and they also contact the DCA to retract collection which should of been done orriginally as it is an unjustified debt.

I am a consumer helping other consumers. Together we can and will make a differance. Please double check any information or advise I may give as I like yourself am learning as I go along in life.

1) give a small donation to this site to keep it going because without this forum I would know nothing.

2) Use your experience to help somone else on another thread.

 

Please do not PM me, my mail address is my username at this site address . I will not under any circumstances give out advise or help through mail, only on the open forum, however feel free to mail me to point me towards your thread and general talk etc.

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