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When will these PPL give up?????????


The GodMother
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Hi All.

 

Just a bit of a moan really.

 

Moved into this house in August 2005. When we viewed the property we were told that the previous ocupants had done a moon light flip by the council.

 

Now we are still recieving mail for all the previous occupats of the property nearly 3 years on even tho we are sending it back saying not known at this address and have asked royal mail NOT to deliver the previous occupants mail to this address.

 

This morning yet another letter came threw the post. The envelope was not stuck down and as a result of this you could see who it was from.

 

I know l should not be reading other ppls mail but l could not help it as the envelope was not stuck down and the letter had been put in the wrong way round. all you could see was a white piece of paper.

 

Well needing to know who the letter was for l had a look and low and behold the letter was for one of the previous tennants.

 

I have complained to my local sorting office and they appologised and said the note had been removed from the station where they sort the mail for the street l live on, yeah rite sound like a lie to me, and when i asked how come the mail was open he said to me l hope you are not accussing my staff of opening the mail. Well l understand that he would not like the fact that l was questioning him about it being open but there was no nee to be nasty about it. It could have been a error with the fact that it was raining or as the machines do get hot that it could have been opened cause of that.

 

Ok l did explain this and he said sorry and he would investigate.

 

The letter is from 1st credit and they have stated that unless the full balance is paid within 14 days they will be getting a court order and obtaining entry to the property and removing goods.

 

What do l do.

 

I know i should not have been nosey but when the big letters said court order to obtain entry and remove goods l panicked. The police have been useless saying thy cant do anything till they have broken in and that they advise l write to or ring the company advising that he does not live here.

 

Chrissi

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Eww what a nightmare :(

 

Is it possible to pop it back in the envelope without making it look too tampered with? If it is I would return it to sender after writing clearly on the outside of the envelope the usual "not known at this address" etc. Failing that (if it were me) I would make a call to my local court and actually find out how far they can go. I would also have no hesitation in contacting the company directly and explaining the situation to them. Surely they would need proof that the debtor actually resides at the address before going so far as to break in?!

 

I really hope someone more knowledgeable than me has replied to you already and good luck :)

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Personally, I would write to them and tell them they no longer live there and left on (date) and suggest they contact your local housing office and give them the address. Any further mail that arrives make sure you return to sender GONE AWAY. You can sign is any name that they cannot read.

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the housing office are aware of this as they recieved a leeter from first credit asking if the previous occupatant still lives there.

 

They refused to give them the information under the DPA, this is what they told me any way.

 

It is not possible to make it look untampered with.

 

Chrissi

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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rite i have decided to email 1st credit as they have provided a email address on the letter.

 

Heres what i have thought of putting.

 

Dear Sir or Madam.

 

I am emailing you as you have sent a letter to the property that l rent from the local council to the previous tenant.

 

I would like to assure you that this letter arrived to me open and with no details of the intended recipiant showing threw the window.

 

I am writing as dispite sending back all previous mail to the sender since i moved into this property in August 2005 and asking the Post office/Royal mail to only deliver mail addressed to the current occupants l notice you have ignored this request.

 

I have previously returned mail to you as l made a note of the return address and over the past year i have recieved 3 mailings from you including the one that came today.

 

Please would you stop sending mail addressed to XXXXX with account number XXXXXX to this address.

 

Unless to stop sending mail to this address within 14 days of recipt of this email then l may be forced to take legal advise and take any action that l am advised to take.

 

Yours faithfully.

 

 

Any thoughts please let me no.

 

Chrissi

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Chrissi,

 

Firstly i would remove the name and account number from the letter. that is really a NO NO

 

right then,

 

Speak to trading standards

 

they may not be so helpful in CCA matters but here i would say they should be able to help

 

they cannot enter your home without a warrant, to get a warrant they would need to go through the courts procedures to the end, and obtain judgment

 

to be honest its not going to happen

 

send a hard copy of the letter by post and i would include in the letter a request for their complaints proceedure as well and utilise the procedure and make a complaint

 

they have to afford you this info under the CCA 2006

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the council claim they cant do anything as they dont know where they are.

 

The council said they done a moonlight flip at the begin of june 2005 but the neighbours are saying different.

 

What can the council do to help if they dont know where they are?

 

Chrissi

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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rite have removed the details sorry forgot to check that.

 

thanks for your advise both of you.

 

I will contact them in the morning and see what they say. Hopefully they wont stick there head in the sand.

 

Chrissi

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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