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    • Yep, I read that and thought about trying to find out what the consideration and grace period is at Riverside but not sure I can. I know they say "You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is"  but I doubt they would disclose it to the public, maybe I should have asked in my CPR 31.14 letter? Yes, I think I can get rid of 5 minutes. I am also going to include a point about BPA CoP: 13.2 The reference to a consideration period in 13.1 shall not apply where a parking event takes place. I think that is Deception .... They giveth with one hand and taketh away with the other!
    • the Town and Country [advertisments ] Regulations 2007 are not easy to understand. Most Council planing officials don't so it's good that you found one who knows. Although he may not have been right if the rogues have not been "controlling" in the car park for that long. The time only starts when the ANPR signs go up, not how long the area has been used as a car park.   Sadly I have checked Highview out and they have been there since at least 2014 . I have looked at the BPA Code of Practice version 8 which covers 2023 and that states Re Consideration and Grace Periods 13.3 Where a parking location is one where a limited period of parking is permitted, or where drivers contract to park for a defined period and pay for that service in advance (Pay & Display), this would be considered as a parking event and a Grace Period of at least 10 minutes must be added to the end of a parking event before you issue a PCN. It then goes on to explain a bit more further down 13.5 You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is. 13.6 Neither a consideration period or a grace period are periods of free parking and there is no requirement for you to offer an additional allowance on top of a consideration or grace period. _________________________________________________________________________________________________________________So you have  now only overstayed 5 minutes maximum since BPA quote a minimum of 10 minutes. And it may be that the Riverside does have a longer period perhaps because of the size of the car park? So it becomes even more incumbent on you to remember where the extra 5 minutes could be.  Were you travelling as a family with children or a disabled person where getting them in and out of the car would take longer. Was there difficulty finding a space, or having to queue to get out of the car park . Or anything else that could account for another 5 minutes  without having to claim the difference between the ANPR times and the actual times.
    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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Classic Cap1 cock up


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I would send back the cheque, tell them you reject their offer as it is nowhere near what you have claimed and that you intend to carry on with the case. Copy the letter to the court (make sure it has the claim number on)

 

 

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  • 2 weeks later...

Victory!!

 

Cap1 offered a settlement just before christmas 2007, i was happy to accept it though it was for around half of what i had actually claimed.

I waited and waited sadly Cap1 didnt send out the cheque as indicated (within 14 days).

I decided to ring them and remind them.

Lo and behold they send me a cheque for £200 less than what they had stated.

Again i rang them and was told in no uncertain terms what i had was it and to accept it.

Cap1 had taken upon themselves to write to the court and tell them the claim was settled and no further action was to be taken.

Clearly they had tried it on with the court, and as they had omitted to file a defence thought i might have my final little dig at this sorry bunch.

Copied all the letter and cheque and wrote to the court requesting default judgment.

Have just got off the phone now and the judge has indeed granted judgment in my favour.

Just waiting for the paperwork now.

Will Cap1 really make my year and not pay so i can send in the bailiffs, i really do hope so.

I love the smell of banks coughing up refunds early in the morning

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Nah, they'll send you your cheque i would have thought

NatWest - WON! £3350 Paid back

Vodafone - Default removed

Citicards - Judgement awarded for £1898, default remains though...for now....

Capital One- WON! Settled out of Court £392 + Default Removal!

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Well.

The paperwork clearly says Judgement for Claimant (in default)

To the defendant:

You have not replied tot e claim form.

It is therefore ordered that you must pay the claimant £xxxx.xx for debt (and interest to date of judgement and£55.00 for costs.

You must pay the claimant a total of £xxxx.xx by 31st January 2008.

 

Sadly the good old crapsters have not paid, i did ring them on the off chance they wanted to play ball.

Sadly the individual i spoke to didnt have a clue and went out of his way to try and wind me up.

At one stage tellign the contents of a letter he was reading were different to the same one i was reading.

Have to say i am really surprised they have chosen to be so aggressive and ill informed.

What really does annoy me though (and i choose my words very carefully) they seem to have no problem with out right lying, not only to me but also the court.

So Request for Warrant of Execution has just been completed and will be handed into court tomorrow morning at 10:00 am prompt.

I love the smell of banks coughing up refunds early in the morning

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Hi Joebloggs, i have just got a judgement against them too, and am just hoping they dont pay me withing the 2 week deadline, then i will send in warrant of execution, would make my day to send the baliffs in. You go for it.

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Sadly not, no i wont be in a position to see the the men in black executing the warrant.

As the court opens in ten minutes just going to take a nice cheerful drive round there now to put in the paperwork.

Nice way to finish off a crappy week at work me thinks.

I love the smell of banks coughing up refunds early in the morning

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  • 2 weeks later...
  • 2 weeks later...

An interesting development here.

Rang the bailiffs yesterday as i hadn't heard a thing at all from anyone.

I was informed that Cap 1 deny the debt, and have produced paperwork to take the matter to court.

Now according to my local county court and indeed Nottingham county court both are saying the case file has not been updated since the warrant of execution was issued.

Anyoen any ideas on how best to proceed with this now?

I love the smell of banks coughing up refunds early in the morning

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HI JB,

 

I guess you will have to wait and see what the next development is from here on. Did they acknowledge the claim or you got a default judgment? If you did can you show the COurt you tried to get paid before getting the Warrant?

 

I am in similar situation with Amber, I brought the claim they did not acknowledge and I got Default Judge. In my case I got a letter from Amber after the Judgment was received by them stating they are still looking into my complaint! LOL Bless them, so IO wrote with a copy of the Judgement giving them 7 days to pay up. They have not as yet and have till Tuesday. I also called them up and they have not responded either way. I hope that by doing all this I will give the Court enough evidence that they have had more than enough time to apply to set aside the judgment byt did not. My judgment did not give them 28 days to apply like others I have seen do. I believe that 14 days befor eI ask for the Warrant is more than enough time and any reasonable Judge will not allow this to go back to Court now...But then again who knows...

 

I suggest another letter to the Defendant informing them that you have got Judgment, warrant and they have not responded to you in any way. This at least gives you another letter to put before the Judge to show the Defendant has had ample opportunity to apply to set aside...Just my viewpoint...

 

Good luck,

 

Penfold

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  • 2 weeks later...

They acknowledged the claim, didn't defend and basically took the micky.

Hence the default judgement and subsequent warrant.

Still haven't heard anything from the courts regarding this, looks like i will be making further enquiries this week on this one.

I love the smell of banks coughing up refunds early in the morning

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Well unlike the Amber Home Loan muppets I am dealing with at least they acknowledge, which is good grounds for you to object any appempt to set aside without settling first.

 

I guess you have two options really, transfer to High court as thier bailiffs are apparently "nastier" or speak to the bailiffs again and find out what they will be doing to get your dosh...

 

Penfold

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  • 2 weeks later...

For the time being i am not going to elaborate on this one any further other than to say i have a cunning plan.

Cap 1 have been rather naughty for a second time around.

I love the smell of banks coughing up refunds early in the morning

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Guest Old_andrew2018

well said Baldrick I like cunning plans, please keep us informed

 

Regards

 

Andy (aka Edmund Blackadder)

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  • 4 weeks later...

Well it took a lot of time, effort and patience but i got there in the end.

 

Having spoken to the bailiff this morning i am now assured that the crapsters have coughed up the money and finally paid.

Money is due for release from the court today.

 

Cap 1 have in my experience acted is a wholly disgraceful, unprofessional and underhand manner.

I am very confident to say on record they are [EDIT], having given false information to my local county court and the bailiffs on more than one occasion.

 

Even when given a Warrant of Execution they have lied and wriggled in order to avoid payment in this matter.

 

Anyone tackling this organisation has my total sympathy and support, i have never experienced such blatant behaviour from a company before.

Never ever be put off by this bunch, stay focussed and determined and you will no doubt win in the end, just don't expect it to be a simple ride.

My claim has taken well over a year to be finally settled.

I love the smell of banks coughing up refunds early in the morning

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