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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Too Many Posts Going Unanswered: Your Help Needed


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I have BO

 

Sorry to hear that Saintly, but not really sure this is the right place to broadcast it to the world...

 

Anyway, perhaps this may help:

 

Body odour Introduction - Health encyclopaedia - NHS Direct

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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i think i am doing my bit hello hopefull weres hippy aint seen her around lately and has anyone had word from peter bardsley not heard from peter for a few months hope he is ok with his dialisys good guy need more like him

patrickq1

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I'll try to get on and answer a few after the school run - I have a cold so am in bed by about 8 every evening, but legs have been well and truly slapped;)

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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Can someone help please?

 

I have just clicked the red triangle for a thread, but it says it is ONLY to be used to report advertising, rude or harrassing threads but does not mention threads that need input? Has it always said this and i've just not noticed? :rolleyes:

 

Are you just supposed to PM individuals if someone needs urgent advice?

 

The thread i wanted help for regards CL finance starting proceedings for a CCJ and have now sent a voluntary charging order. The OP is unsure what to do next:

 

http://www.consumeractiongroup.co.uk/forum/legal-issues/143660-consent-order-advice-needed.html

I'm midway through the tunnel, but getting closer to the light.

 

 

 

Please be aware that i am not an expert in anything!

I may offer an opinion, but the final decision is yours.

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I have just clicked the red triangle for a thread, but it says it is ONLY to be used to report advertising, rude or harrassing threads but does not mention threads that need input? Has it always said this and i've just not noticed?

 

The red triangle can be used to flag up a thread that needs a Mod/SH attention. The flag can be seen by all Mod/SH's.

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Can someone help please?

 

I have just clicked the red triangle for a thread, but it says it is ONLY to be used to report advertising, rude or harrassing threads but does not mention threads that need input? Has it always said this and i've just not noticed? :rolleyes:

 

Are you just supposed to PM individuals if someone needs urgent advice?

 

The thread i wanted help for regards CL finance starting proceedings for a CCJ and have now sent a voluntary charging order. The OP is unsure what to do next:

 

http://www.consumeractiongroup.co.uk/forum/legal-issues/143660-consent-order-advice-needed.html

The red triangle has always said that but as Michael rightly says it does flag the thread up for all SH's and Mods to see :)

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ooohhh i never knew that so i really only need flag a site where someone is desperate for advice hope i got that right cause i never knew that as some post in the last couple of days are in desperate need of help

good question hopefull

patrickq1

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That said, just bear in mind that, at this precise moment, there are 177,804 registered users, and only 10 team members on-line.

Out of those ten, possibly 5 of them may well be tied up with other things, administration, dealing with library entries and a 101 other things that are part and parcel of ensuring that the forums don't grind to a halt.

 

All in all, hitting the report button is probably not the most efficient way of getting advice on a thread. Other users are reading the threads all the time and are more likely to be able to answer a question, quickly.

 

Regards, Rooster.

If this has been useful to you, please click on the scales at bottom left of post. Thanks.

 

Advice & opinions of Rooster-UK are offered informally, without prejudice & without liability. Please use your own judgment.

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If you look around post 115, it has generally been agreed that this is an acceptable method if you think the situation is urgent - it was also on another thread a while ago, but there's no chance of me finding where that one went.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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Thanks for all the replies re the red triangle. I have used it before, where i've felt help was needed quite quickly, i just hadn't taken any notice of the text underneath, obviously!! :p

 

Rooster, if i use the triangle i usually tell OP's i've asked for help and ask them to sit tight 'til someone comes. I only use it if a period of time has passed without further input, or if it's time limited eg legal cases :)

 

In other cases i have timidly sent PMs to people i think may be able to help. Sometimes it's hard to know what to do, as i know all the SH's and Mods are busy. I don't want to make a nuisance of myself.

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I'm midway through the tunnel, but getting closer to the light.

 

 

 

Please be aware that i am not an expert in anything!

I may offer an opinion, but the final decision is yours.

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i have timidly sent PMs to people i think may be able to help. Sometimes it's hard to know what to do, as i know all the SH's and Mods are busy. I don't want to make a nuisance of myself.
No one can help everyone ALL of the time, nor would it be feasible for them to be expected to do so.

Some peeps know a lot about a little, others know a little about a lot.

Very few peeps know a lot about a lot + the majority probs know a little about a little.

 

But together...

 

Everyone knows everything ALL the time.

...It is just a case of knowing where to look, or who to ask + when to ask.

Many Newbie questions have been asked countless times before.

 

Some peeps often wonder WHY I sometimes resurrect 'old' Threads in the BG2 etc.

Yep...admittedly sometimes it's in fun...:p

...But it's ALSO to remind peeps that as well as initially advising Newbies to read + re-read the FAQ's etc etc, they themselves can continue to expand their knowledge base beyond their OWN experiences by reading 'old' Threads in the Main Forums + learning from the trials + tribulations of the MANY capable + knowledgeable peeps who have previously Posted on CAG in days gone by + have took it to the position where it is now.

 

Even those peeps that have been around for a bit, can benefit from constantly reading + re-reading the wealth of knowledge that is out there, both the old + the new stuff.

Even if it may NOT be directly beneficial to themselves, they MAY be able to guide someone else there, or remember something, so as to enable them to assist someone to whom it DOES benefit.

 

Each + every day new hurdles are faced + overcome.

The 'little peeps' are made to jump through hoops, where the goalposts are forever constantly being moved by the M.I.B.

Sometimes it is enough for someone who is desperate + in in dire straits, just to know that they are NOT alone + can be part of something that gives them the strength + empowerment to take the initiative for themselves.

...It is a 'SELF HELP' Website after all

 

Not ALL peeps need their hand holding from start to finish.

...But as the CAG website continues to expand exponentially, peeps will certainly need pointing in the right direction now + then.

It matters NOT be that helpful persons Username is Blue/Pink/Green/Red

...Nor that they have 1 or 20 green blobs, or are a Novitiate/Highly Authoritative or Classic/Platinum Account Holder...does it??

The ONLY thing that should, is that they 'helped' in whatever way their knowledge/capabilities allowed them to.

A 'Hi welcome to CAG/Congratulations on your Win' is every bit important as an in-depth legaleese PoC/AQ etc etc...IMHO

 

EVERYONE has a role to play + can fill a niche!!!

 

Today's Newbie is Tomorrow's Ground Breaking Pioneer/Consumer Champion of Zillions.

 

 

...:)

 

 

P.S. ...Anyone object to me referring to this Thread as the Blue Bedsit in future...as opposed to the PP??...:D

 

 

 

(...btw Hopeful1, I haven't forgot about the PM U sent me on 17th Dec...I will reply eventually...I just don't like typing...:rolleyes::p)

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Excellent post, MTM. :)

If this has been useful to you, please click on the scales at bottom left of post. Thanks.

 

Advice & opinions of Rooster-UK are offered informally, without prejudice & without liability. Please use your own judgment.

-------------------------------------------------------

LOOK! Free CAG Toolbar.

Follow link for more information.

 

------------------------------------------------------

Please donate,

Help us to help others.

 

 

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My lovely little milky bar kid, that was a fantastic and inspirational post.

 

We can all make a difference. anyone who's seen my disclaimer or any mod/site-helper who has read one of my pleas for help on other people's behalf knows that I lack in confidence when dealing with a lot of posts because I am so aware of what is at stake for the individual user and would rather flag a response I'd give to ensure it is the right one.

 

I look at my rep count, and the fact that I am apparently "authoritative" and wonder how the hell that happened? Mostly what i am good at, so I think, is being supportive (hence the nature of my disclaimer at the bottom).

 

Your post, MTM, reminded me that it isn't such a bad thing for that to be my contribution to the site. Thank you for reminding me of that. I even got a pm from someone yesterday saying that a user needed someone supportive and would I look in on the thread while they were offline for a couple of weeks - not because I could add to the thread in terms of legal or consumer knowledge, you understand, but rather because this person knew I would give as much support as I could. If that's how I am known, well, there really are worse things in this world.

 

It may be a good thing if we all reflect on what we, and others on this site, are actually good at. I know the people to go to for legal questions, I know who to ask if someone needs advice on PPI, I know who to ask if someone needs help on SEN. We should all be proud of our contributions, no matter how small they may seem, as they can make a big difference to someone without us even realising it.

 

Thanks again milky bar kid (he knows that's my affectionate pet name for him) and a rep has been duly given.

 

Tigs xxx

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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Don't forget it's not just the site helpers and mods who can help though tiglet, and often a quick search on the site, or even on google will find the answer to the question. If you can find examples of similar problems, a link to the appropriate thread or post assures that the OP will have a starting place, rather than waiting for a member of the site team with the knowledge to help. Let's not forget that like everyone else on the site, mods and site helpers have our every day lives, families and jobs to deal with, and have to fit CAG into spare time, so the more we can all spread the load, the more manageable it is for everyone, and the more chance there is of people getting a quick response.

 

As MTM says, there is a wealth of knowledge on the site, so there's a good chance that someone will have found a way to tackle it, so there is no point in repeating the same information ad infinitum.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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that's true, Caro, and I do generally try to have a look round/google before I bother people (usually it's just to check what I have advised is correct).

 

I personally don't think that's necessarily a bad thing, though, as, for example, today I'm trying to help someone who has now got a judgement by default because they weren't given the correct advice on the site.

 

unfortunately, not everyone you come across will try to think for themselves and will follow advice blindly.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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