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Camcorder Returns


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That a bit vague! If this is just a "change of mind" and there is nothing wrong with the product, then the only entitlement you have will be any goodwill policy operated by the seller. Usually these require products to be as new in original packaging. They may still take it depending on the extent of the damage to the packing, or they my make a deduction for the damage. You will need to refer to the terms and conditions of sale for the seller - usually on receipt on on the stores website (if there is one).


If there is something wrong with the product, then the state of the packing does not matter. See elsewhere on this forum for rights on returning goods.

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