Jump to content


  • Tweets

  • Posts

    • Thank you 😊  Just wanted to prepare myself mentally incase they pull out some rabbit out of a hat with these bodyshops as they will most likely be places they've used regularly in the past and over 150miles away from where I am.
    • I see the Brexit-ish are again delaying  implementing their 'grate deal' 'protecting the UKs borders' that they pressed through with the wholehearted support of MPs like smugg - who is now one of the main moaners saying this inflation raising and business destroying 'great deal'  shouldn't be implemented. Of course 3 of the benefits of NOT implementing the Brexitish grate deal as the Brexitish negotiated are:   1. Less UK businesses will collapse 2. UK inflation NOT increased by 0.6% (hence fiddling the figures to us scraping NOT being in a Brexit generated recession) 3. The problems will be dumped in labours lap after the GE   "Analysis by specialist credit insurance firm Allianz Trade said the removal of tariffs on the goods would reduce inflation by 0.6 percentage points, and cut import costs by close to 7 billion pounds ($8.8 billion) in nominal terms."   reuters.com WWW.REUTERS.COM     https://www.reuters.com/world/uk/uk-economy-grows-by-01-february-2024-04-12/   Rees-Mogg warns post-Brexit border charges could be inflationary WWW.THELONDONECONOMIC.COM According to reports, Britain faces a £2 billion post-Brexit bill on European food imports from the end of the month.  
    • Thank you . Please stand by for a reply later on  
    • Sorry just get worried that they will make my life harder than they already have lol   Bought the car around 12th Sept 2022 for £78,000 from clinkard cars.   Performance, Prestigious and Specialist cars in Romsey, Hampshire | Clinkard Performance Cars WWW.CLINKARDCARS.CO.UK Performance, Prestigious and Specialist cars Dealers in Romsey, Hampshire Was a 2019 Range Rover with 25k miles, £20k deposit at £750pm pcp over a 4 year period.   Finance company are alphera (bmw finance) spoke to them in October 2023 about the damage my bodyshop advised me of but they told me to deal with the dealership. Paid for the repair myself as I was told the extended warranty I paid for (recommended through dealer) wouldn't cover it as it was an existing fault and not mechanical breakdown. When I got the £40k offer from the dealership they still didn't want to get involved unless I got an independent inspection done. Used Elite Forensic inspections as they seem highly rated online (more comprehensive than your average AA inspection). I just looked online for thr best inspections for customers eho hsbe alre purchased the car. Their report was super comprehensive over like 50 pages of text and photos. Comparisons to the advert photos against what the inspector saw made in clear that the damage was before I purchase it. Got the report back 10th Jan 2024 and couldn't believe that they'd picked up the level of accident the car had been in and raised an official complaint through Alphera, they couldn't come to a decision with 8 weeks so raised with FOS. Around the 7th March 2024. Small issues started within the first week of purchasing like ambient light not working on the side the car was hit and car randomly switching off completely when I'd stop at traffic lights/junctions. Dealers eventually got this sorted which I appreciate, but doesn't change the fact that they didn't check the car as well as I'd been told it had been checked and they'd sold me an accident repaired car and initially tried to say all cars have had paint due to stone chips etc. Also turns out the car had only had 1 service before I serviced the car in mid 2023 (when the service light came on the car).   So far Clinkard have had my car for nearly a month (so my wife and I hsve had yo share cars since), they've said we've taken the far to 2x garages so far to inspect it and got 1 more garage to take it to. Currently refusing to tell me what those 2 garages have said so far with the attitude of because you've gone through FOS we have to follow the correct channels and respond to the complaint through them which is quite annoying.
    • This has been playing on my mind a little so been reading. Am I right in saying that if the original debt was regulated under the CCA and below 25k they can't use HCEO? 
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

robinson way say they will come to my house


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5969 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

This is a followup to my post here:

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/121187-robinson-way-calling-everday.html

 

They just foned up and as i wouldn't confirm who i was and i told them again to detail in full how, why and when i owe it to them they said "then we will send someone round to collect it from you in full" and then put the phone down on me. Surely all the manpower they have used to send letters, phone and now apparently send someone round totals more than my "debt" which is only about £45.

 

How can they send someone round yet refuse to give exact detail in a letter why, how and when i owe the debt?

Link to post
Share on other sites

Firstly have you sent them a CCA request to prove they have a legal right to collect this debt ? (do you know what it is for ?).....secondly....write them a letter and send by recorded delivery saying - I WILL NOT ACCEPT ANY PHONE CALLS - PLEASE CORRESPOND IN WRITING - ANY CALLS MADE TO ME WILL BE CONSIDERED AS HARRASSMENT AND TREATED AS SUCH..

  • Haha 1
Link to post
Share on other sites

Unfortunatly i do not have access to a printer to send any letters, and i don't know anywhere that i can go in and ask them to print something for me lol.

 

And i have been told a CCA doesn't help with paypal relating stuff. :(

Link to post
Share on other sites

This is a followup to my post here:

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/121187-robinson-way-calling-everday.html

 

They just foned up and as i wouldn't confirm who i was and i told them again to detail in full how, why and when i owe it to them they said "then we will send someone round to collect it from you in full" and then put the phone down on me. Surely all the manpower they have used to send letters, phone and now apparently send someone round totals more than my "debt" which is only about £45.

 

How can they send someone round yet refuse to give exact detail in a letter why, how and when i owe the debt?

A Debt Collector calling at your door has NO POWER whatsoever. Shoul RWC send one uninvited to your door you can tell them to ''GO AWAY''. The choice of words is up to you. Should they fail to leave your property then you should phone the police and report a breach of the peace.

Link to post
Share on other sites

Im paying a catalogue debt with Robinson, they threatend to come to my house too, but no one has never turned up, a got a letter a week later saying 'we called at your house but didn't have success' as my partner was at home a lot we know no debt collector ever did call.

Link to post
Share on other sites

My advice having dealt with these people and paypal matters is to ignore it, dont speak to them on the phone and dont write, for an amount such as this they wont bother taking action, mine was for hundreds (disputed with paypal) and got a series of threatening letters then it went away, if for some bizarre reason they did actually send someone round to your house tell them to leave, if they refuse call the police, they have no powers at all and have to leave when you tell them to

Link to post
Share on other sites

I had a similar letter from Robinson Way re e-bay. I called them and asked what it was for they couldn't tell me the lad on the phone sounded no older than twelve and was about as numb as a post.

 

I demanded a written breakdown of the debt which they refused to provide and the end the jumped up little chav on the other end of the phone said "fine we'll send it back to e-bay, don't contact us again" and hung up. Just chancing their arm they know your under no obligation to pay them they just think they can bully and put the fear of god into people and nine times out of ten folk pay up.

Link to post
Share on other sites

The first rule is always "I do not discuss personal financial matters by phone, please write to me outlining your claim on the debt and your interest in collecting it and I will respond by post".

 

If they do write, respond querying the debt and asking for evidence they are relying on to pursue you for it. If they can't prove there's a debt, don't pay and come back for more advice.

 

If they continue to call you, send them the Telephone Harrassment Letter, which you'll find here;

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/37006-harassment-telephone-response-letter.html

 

If they continue to call you, make notes in evidence and contact the Police.

 

If they insist on threaterning to come to your home, send them this;

 

Dear Sirs,

 

Please be advised that I am only prepared to communicate with you in writing.

 

OFT rules and regulations clearly state that you can only visit me at my home if you make an appointment and I have no wish to make an appointment with you.

 

There is only an implied license under English Common Law for people to be able to visit me on my property without express permission; the postman and people asking for directions etc (Armstrong v. Sheppard and Short Ltd [1959] 2 Q.B. per Lord Evershed M.R.).

 

Therefore take note that I revoke license under Common Law for you, or your representatives, to visit me at my property and if you persist in sending "doorstep callers" to my home, you will be reported for harassment and be liable for damages for a tort of tresspass.

 

You would also be liable for conspiring in a tort of trespass by acting in defiance of my instructions and sending someone to visit me nevertheless.

 

Should it be necessary, I will obtain an injunction.

 

Yours sincerely,

 

If they come to you door after that, tell them to leave immediately. If they don't call the Police and have them removed from your property.

 

After all this, complain to the Trading Standards Office local to their Head Office, (not your local TS) the Office of Fair Trading and the Financial Services Ombudsman.

 

That should sort the men from the boys!

 

Link to post
Share on other sites

I would seriously back up the advice to report Robinson Way to the FSA.

 

As with all DCA's, they only became regulated in April this year, and so an influx of complaints to the FSA may well trigger an investigation more quickly than it would with "established" members such as the banks.

 

 

 

 

 

 

Link to post
Share on other sites

I had a similar letter from Robinson Way re e-bay. I called them and asked what it was for they couldn't tell me the lad on the phone sounded no older than twelve and was about as numb as a post.

 

There is a common misconception that those phoning you must be quite mature, and probably in their late twenties or older.

 

The reality is, they are quite often kids plucked straight from school or burger flipping at Burger King. Have a look at Cabot's Christmas bash last year...

 

Pics at Cabot Financial Blog

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...