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    • Yes, I understand that but I thought, given that's a strong point, they might decide to discontinue and it might not go any further. Not that I'm bothered about going to court, it's just that I don't get anything out of it if I do. I propose a new rule. If the defendant wins, the claimant should have to award the defendant the sum of costs they were seeking. Which in my case is £140 thank you very much. Then it would be worthwhile and they might think twice about pursuing through the courts, lol!    😃
    • The Tories election campaign is basically whatever the Daily Mail and Express write about as concerns of the 'British people'.  The latest speech by Sunak about sick note Britain is the latest. Perhaps there needs to be a discussion on the mental health crisis that is stopping a large number of people from working.  When people are having to wait for months for a Mental Health assessment and then a very long time for any therapy treatment, then that is not going to help. The problem with many politicians speeches is that they identify problems, but when it comes to solutions that are going to cost billions, plus take many years to put into place, they shy away from the practical actions that would be required. Instead they will come up with some slight tinkering actions at a cheaper cost, that won't make much difference.  There are probably  hundreds of thousands of disabled people who would like to work, but many employers won't offer them employment as they are not willing to make the reasonable adjustments to make it happen. If the Government pledged to support employers financially with the costs that would be incurred, then I am sure we would see many more disabled people in workplaces.
    • yeah the outstanding balance is correct as I was already in a payment plan with hmrc up till about a year ago when they suddenly stopped taking payments from my bank so me being naive I just left it assuming they would get back in contact to resume payments but instead I got this letter.. I am just glad it won’t show on my credit file as I have only just got it to excellent   
    • I've had a look on their site to see if there is a way to download photos, but haven't found anything. The best thing is to send them a SAR on Monday.  Invest in a 2nd class stamp and get a free Certificate of Posting from the post office. That way they will have to produce the original invoice, a windscreen ticket if it exists, photos, etc.  
    • So today I’ve recieved a letter from J&P after a long time this time with forms attached to respond back about how much I can repay etc and that if I do not respond within 30 days court proceedings will apply   I had wrote to NBD bank to inform them of my new address and to resolve this matter last month, but I haven’t had any confirmation or heard back from them. Should I write to them again?
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Aaagghh Egg!!!


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Hi There

 

I have had a message from Egg today saying they are changing my APR from 16.9% to 26.9% from the 13th December :o

 

Merry Effing Christmas to you too.

 

I'm pretty sure i'll be cutting up my card and posting it back to them telling them exactly how i feel about this but is there anything i can actually do about this?

 

I had a similar messgae in September saying it was going up by 1% and thought that was bad enough.

 

I'm not in any position to clear the balance but figure if i cut the card up and concentrate on clearing the debt at least it can't get bigger.

 

Also, it's a while since i've been on here and notice there seems to be some successfull claims going in against Egg. Is it worth sending them a SAR too???

 

TIA

 

K x

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Guess what-I,ve received the same email from them today, but thought it was due to the fact that I succesfully recovered £568.00 in charges via OFT and Financial Ombudsman just last month. I have every intention of contacting them today to find out exactly what this is about. I overpay on minimum balance each month, so can,t understand it. let me know how you get on

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SaT

 

Here's another possibility -

 

1. Transfer your balance to another card with 0%APR for balance transfers.

2. Cut up Egg card

 

3. Pay off balance on new card over whatever period the 0% lasts for (if you can)

 

4. Cut that card up.

 

 

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Thanks Guys - sorry I've not been on all weekend.

 

Smarmymarmy - did you get in touch with them? Anything exciting to report...?

 

Steven - ideally i would do this but sadly I would probably get refused if i apply for another card as my credit is shot to be bits, hence the fact I am SOOO annoyed at this as there is probably nothing i can do about it. They said on the first increase some crap about 'we've been listening to our customers...'!!?? It infuriates me - we struggle our nuts off to get our heads above water and just when you think you can handle your debts someone come and kicks you in the nuts :mad:

 

Thanks again for replying

 

K x

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If your credit rating is shot to bits it cannot get worse. If you no longer intend to use the card, is there some debt management intermediary agency you could contact, to try get interest accrual stopped as you continuing paying off? In other forums there will be comprehensive listings of these intermediaries.

 

Have you contacted Egg itself? In many cases when they pass collection to their collection agency, and they decide after looking at your Income and Expenditure listing, that you have no realistic possibility of coping with new interest, they will stop interest accrual. But if you miss out monthly payments later they will get tough again.

 

Good luck.

 

 

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Thanks Mistermind.

 

While my credit rating is shot to bits i am keeping up with all my current payments on my current debts so am loathed to enter into an agreement with cccs ( or similar) for example; we need to re-mortgage next year and if my rating shows that i am in agreements with the world and his wotsit we'll be stuffed.

 

Looks like I'm scuppered doesn't it....

 

My ideal solution would be to switch to a 0% card but the amount owing is c.£4k and even if i did get a card i would never get £4k limit.

 

I guess I'll have to chop up the pigging card and tell 'em what i think of 'em 8-) but keep paying.

 

Thanks again to all who have replied

 

K x

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In the wake of USA sub-prime lending and UK Northern Rock fallout, and the apparent certainty of house price falls, even banks will find it very difficult to borrow money. It looks as if they may drastically cut down on lending even to customers with good credit rating, let alone poor.

 

Lets hope its not 1990 negative equity situation all over again. The unlawful charges issue relates to partial refund from a total of £27 billion, of which half a billion has already been paid out. With a banking crisis not yet out of the script, wonder if the Treasury will have words with the OFT to go easy with the banks on 14th January.

 

 

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Well, I ,phoned Egg, voicing my concerns, has gone down as a complaint and am awaiting a callback. let,s see what they have to say, not that I anticipate it making any difference. of course they are now American owned, and that I suspect is what it,s all about- fingers badly burned in the subprime lending market, so we have to pay!

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letter received from Egg complaints dept today- reviewing customers on an individual basis, and you are now at 26.9%- so tough! didn,t really expect much else- will just go back to them in 6 months time, and not use the card at all in the meantime!

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